Rosedale Nursing Home

The Old Vicarage, Catterick Road, Catterick Garrison DL9 4DD
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9.0 72 Reviews
  • Rosedale Nursing Home, Catterick Garrison
Welcome to Rosedale.

Located in the historical village of Catterick, 3 miles south of Richmond, Rosedale Care and Nursing Home is a historic stone-built detached house which was previously a Vicarage when the garrison town of Richmond Camp was formed in 1914 and renamed Catterick Camp in 1915 before becoming Catterick Garrison in 1973. The camp had 6 – 7 churches and the Vicarage was built as a home for the Archpriest of Catterick Camp.

The home was first opened as a retirement home in 1985 and the Hollies wing was added to the home in 1996 and the Lodge was built in 1998. The home was acquired by Maria Mallaband Care Group in July 2005. The home has retained must of the original character including the extensive grounds and woodland including onsite car park and is also accessible on the bus route to Catterick Camp which is 0.4 miles away from the home which is serviced by the X26 and Max X27 bus.

The main house is a two storey building known as the Brambles which houses residential and nursing residents and leads into the Hollies extension where people living with dementia reside. The Lodge is a two storey building for residential residents with outdoor, secure garden patio with raised planters for residents to plant and enjoy flowers all year round.

The coffee shop for the home is located in the Brambles where hot drinks are available for complimentary refreshments along with two lounges and a dining room. The Hollies and Lodge also have a dining room and lounge. All bedrooms are fully furnished and ensuite.

The home has a dedicated lifestyle/activities coordinator on site and residents enjoy activities in and out of the home.

With a 5 star award in Food Hygiene at the home and the belief that food is a huge aspect of care at Rosedale, residents enjoy a cooked breakfast, choice of lunch and dinner meals, supper and hospitality trolley.

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Care Provided by Rosedale Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Victoria Brown (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (54)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024

Funding & Fees Guide for Rosedale Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,074
    • Self-Funded Residential Dementia Care from £1,239
    • Self-Funded Nursing Care from £1,315
    • Self-Funded Nursing Dementia Care from £1,481

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Rosedale Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time.


  • Parking

  • A car park is located outside the front of the home.


Rosedale Nursing Home Reviews (72)

Total of 72, showing 41-60
9.0

Rosedale Nursing Home has a Review Score of 9.0 (9.033) out of 10, based on 11 reviews in the last 2 years. Over all time Rosedale Nursing Home has 72 reviews.

Overall Experience

  • 54
  • 16
  • 1
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  • 1

Date Published

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11
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Review from Elizabeth K (Daughter of Resident) published on 14 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff nursing care is second to none! From cleaners to the handyman excellent. My daughter and I visited two in this area. The lovely kitchen assistant greeted us. We cane one Sunday on spec with our eyes and noses. Her smile welcomed us. Never forget that day. The nurse on duty warm and welcoming.
My daughter and I hugged her with thanks.

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Review from J L (Daughter of Resident) published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is first class, staff are what makes it so lovely and caring. Rooms could do with a deep clean, but overall first class. Food good overall and lots of choice. Will use this home again when needed for rest bite. My father loved all the staff and felt like home from home. Many thanks to
you all.

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Review from Angela Y (Daughter of Resident) published on 31 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with my mother's overall care.
Carers are so supportive and helpful towards her.
A very friendly approach from all staff - nursing and carers.
Also, kitchen staff and cleaners are really friendly.
So impressed with December's activities!
Rosedale is a very happy place for my mother
to be.

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Review from Andrew M (Son of Resident) published on 13 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has recently suffered some falls, the staff at Rosedale Nursing Home have been really helpful in keeping me informed of her condition and the care provided. They keep in regular contact by telephone with updates and its very reassuring to know that the staff care for the residents in this
way, nothing is too much trouble for them and they help give me some peace of mind as I live 50 miles away. Thank you to all the staff at Rosedale Nursing Home.

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Review from Lorna S (Daughter of Resident) published on 27 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is so happy here, the staff (especially the lady who I’ll be sad to see go on maternity leave) are so caring for each and every resident, they treat each patient with the same patience and care that is overwhelming sometimes, I certainly couldn’t do what they do Day in day out minute after minute!
Dementia patients must be hard work but they answer there questions as if it’s the first time they’ve asked,
Always smiling,
The place is clean tidy and has a lovely happy atmosphere

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Review from Shirley A (Daughter of Resident) published on 19 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very impressed by the care given to my late father by the staff of all levels. He was treated with dignity and compassion. His needs were well met. Thank you to all at Rosedale Nursing Home for looking after a very much loved dad, grandad and great grandad in his final weeks.

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Review from P T (Son of Resident) published on 3 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose this care home because all the staff were so kind and helpful when we visited. That has been more than borne out during Mum's stay here. I live overseas and make regular contact by phone; it is so reassuring that the response from staff is always helpful and sensitive. I see the same high
standard of care when I visit.

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Review from Edna R (Friend of Resident) published on 13 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Made very welcome by all staff I have met. They have explained very well when any queries arise. The accommodation is very clean, very organised and comfortable.
Nothing seems too much trouble relating to visitors and residents.

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Review from Margaret E (Sister-in-law of Resident) published on 11 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff very pleasant and welcoming in. Nice atmosphere. Very clean and pleasant surroundings.

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Review from K W (Niece of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Today while visiting my aunt I was invited to join her in a St Patricks day celebration. The manager gave an update of what was happening at the home which was very informative. The residents and guests were entertained by two singers and we were all encouraged to sing along whole drinking alcohol-free
cocktails. The whole afternoon was full of fun and very enjoyable. Thank you to all concerned.

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Review from V B (Friend of Resident) published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arriving at the care home, I had the most wonderful greeting at the door by a staff member who couldn't be more helpful. During my visit to my friend, I was made to feel very much welcome. I observed staff at work using a very professional manner, yet homely and attentive. It was a pleasure to see
all the residents relaxed and interacting in a very happy way. So grateful that my friend is in such a happy environment.

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Review from B W (Son of Resident) published on 17 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming, lots of care on first afternoon for my mother. Staff so helpful, all staff working together to make my mother's transition as easy as possible. Staff also very helpful and supportive to all members of our family. Everything explained well and nothing was any trouble.

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Review from Ann T (Sister of Resident) published on 10 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I lost my sister on 23rd January and I cannot praise the staff at Rosedale Nursing Home enough. They care so much for their patients and their families. Some of them came to her funeral which I thought was lovely.

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Review from J D (Daughter of Resident) published on 19 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam was received into Rosedale at the very end of November and it is always an anxious and difficult time for a new resident and family. The staff at Rosedale were excellent in settling Mam into her new environment and in making her feel safe and comfortable. I have been very impressed with the professionalism
and efficiency of all the staff and services in all areas of the home. I am so pleased that we chose Rosedale.

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Review from L T (Daughter of Resident) published on 16 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The entertainment co-ordinator always very helpful, makes you feel welcome easy to approach.

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Review from David G (Friend of Resident) published on 5 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care service is given to our friend, staff always professional and friendly. They keep me informed. I would recommend to anyone.

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Review from Pat P (Wife of Resident) published on 28 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Right from the beginning we were very comfortable with the welcoming staff, on visiting most days it was obvious that all the staff had a good relationship with the residents. My husband expressed his admiration for how he was looked after and I could tell that he was happy.
Normally reticent he joined
in with the entertainment by a harpist in his own quiet way. That was a lovely session enjoyed by all.
I should have no hesitation in recommending Rosedale to anyone looking for accommodation for themselves or a loved one.

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Review from Linda P (Resident) published on 16 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter created a surprise birthday party for me last week. Our activities worker helped her. My daughter said that she thought the staff were fabulous with all the help and advice she provided for her to provide the party.

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Review from Arlene B (Daughter of Resident) published on 29 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is the 3rd home my mother has been in and by far the best. At last we have found a place that understands the needs of a person with dementia. They have activities everyday, the staff are naturally easy and friendly with the residents. The food is great and served nicely, it's always warm and well
presented. My mother has put on 10 kg in 6 months after losing it in 10 months whilst at another place. Her room is always spotless and she is always wearing her own clothes that are clean and pressed. Rosedale is a total credit to care of the elderly. I cannot say enough how Rosedale has changed my mother's life.

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Review from Tom F (Son of Resident) published on 7 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

To describe the management and staff at Rosedale, the word 'Excellent' in all departments of patient care is the appropriate comment to be used in my review. Good management produces good care for the patients at Rosedale, and good management always runs in a good team.

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Current Review Score: 9.0 (9.033)

Overview of Review Score

The Review Score of 9.0 (9.033) out of 10 for Rosedale Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.298 for Rosedale Nursing Home is calculated as follows: ( (86 Excellents x 5) + (20 Goods x 4) + (11 Satisfactorys x 3) + (6 Poors x 2) + (8 Very Poors x 1) ) ÷ 131 Ratings = 4.298

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.735 Points relating to the number of positive Reviews for Rosedale Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6. 10 Positive Reviews ÷ 13.6 = 0.735

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (1)

Victoria

Victoria Brown

Job Title: Home Manager

Hi, my name is Victoria and I have worked at Roseale Care home since 2003. I started as a bank Care Assistant and progressing to Home Manager.