Rosedale Nursing Home

The Old Vicarage, Catterick Road, Catterick Garrison DL9 4DD
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9.0 72 Reviews
  • Rosedale Nursing Home, Catterick Garrison
Welcome to Rosedale.

Located in the historical village of Catterick, 3 miles south of Richmond, Rosedale Care and Nursing Home is a historic stone-built detached house which was previously a Vicarage when the garrison town of Richmond Camp was formed in 1914 and renamed Catterick Camp in 1915 before becoming Catterick Garrison in 1973. The camp had 6 – 7 churches and the Vicarage was built as a home for the Archpriest of Catterick Camp.

The home was first opened as a retirement home in 1985 and the Hollies wing was added to the home in 1996 and the Lodge was built in 1998. The home was acquired by Maria Mallaband Care Group in July 2005. The home has retained must of the original character including the extensive grounds and woodland including onsite car park and is also accessible on the bus route to Catterick Camp which is 0.4 miles away from the home which is serviced by the X26 and Max X27 bus.

The main house is a two storey building known as the Brambles which houses residential and nursing residents and leads into the Hollies extension where people living with dementia reside. The Lodge is a two storey building for residential residents with outdoor, secure garden patio with raised planters for residents to plant and enjoy flowers all year round.

The coffee shop for the home is located in the Brambles where hot drinks are available for complimentary refreshments along with two lounges and a dining room. The Hollies and Lodge also have a dining room and lounge. All bedrooms are fully furnished and ensuite.

The home has a dedicated lifestyle/activities coordinator on site and residents enjoy activities in and out of the home.

With a 5 star award in Food Hygiene at the home and the belief that food is a huge aspect of care at Rosedale, residents enjoy a cooked breakfast, choice of lunch and dinner meals, supper and hospitality trolley.

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Care Provided by Rosedale Nursing Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Victoria Brown (Care Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (54)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024

Funding & Fees Guide for Rosedale Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,074
    • Self-Funded Residential Dementia Care from £1,239
    • Self-Funded Nursing Care from £1,315
    • Self-Funded Nursing Dementia Care from £1,481

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Rosedale Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time.


  • Parking

  • A car park is located outside the front of the home.


Rosedale Nursing Home Reviews (72)

Total of 72, showing 61-72
9.0

Rosedale Nursing Home has a Review Score of 9.0 (9.033) out of 10, based on 11 reviews in the last 2 years. Over all time Rosedale Nursing Home has 72 reviews.

Overall Experience

  • 54
  • 16
  • 1
  • 0
  • 1

Date Published

72
1
5
11
61

Review from Carole A (Daughter of Resident) published on 7 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted to this care home from hospital and although it was quite a distance from my home it was certainly worth the travelling. The building, the decor and the staff were exceptional to not only the residents but visitors as well. I cannot praise the staff enough for friendliness, respect
to the residents and the feeling of 'home from home'. Any concerns I had were always dealt with and I was always informed of her condition and of any problems. I never had to search for a member of staff because there was always someone in each social room. The whole ambience was calm and caring. Sadly my mum at the age of 95 died, but peacefully and respectfully - they really care and that is a great comfort to me.

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Review from Dorothy E (Resident) published on 29 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience at Rosedale has been lovely. The food is cooked in kitchen fresh everyday and is delicious. I did not like the first room I went into but when I told then I was given a new room. It's hard to settle at first as there's no place like home, but I couldn't speak highly enough about the carers.
I have made new friends and feel like a new woman after my manicure and treatments. I would recommend Rosedale to friends, family's or strangers.

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Review from W M (Resident) published on 29 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has to be said, they know how to have a party at Rosedale. They know just the type of entertainment we like, but that might be because they care enough to ask us what we like. Staff are always smiling, singing and whistling along to the music. There's always something to look forward to and activities
girl is worth her wait in gold.

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Review from Shirley B (Resident) published on 29 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On leaving Rosedale after a good stay, I would just like to say how natural the place is. The atmosphere is wonderful. The staff are kind, warm and professional. I am sorry to be leaving. The food is delicious and I would definitely recommend the place. The welcome and the warmth are second to none.
Thank you to all. The entertainers are local when possible, appropriate and every event is well thought out to provide excellent entertainment for all.

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Review from Tanesha L (Resident) published on 29 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like the garden and I am able to garden, and staff are okay, I get to choose what music channel I want to listen to and I like.

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Review from June W (Resident) published on 20 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been reflecting on the time I have spent at Rosedale and have realised how much my confidence has grown. I really feel my experience has been one of home from home. It is really nice that I have someone to really talk to and someone who listens and understands how I feel. I feel I can trust and
confide in her about anything. The cares are wonderful and the activities woman goes that extra mile. No ones allowed to feel down without her putting a smile on your face. I don't know what we'd do without her.

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Review from Jane S (Daughter of Resident) published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my parents are in Rosedale, dad in The Lodge and mum in The Brambles.
This has been a very stressful time for us as a family. We would like to take this opportunity to say that without the support, care, kindness, respect and professionalism of the staff team this was made bearable.
It has been
this team that has helped us cope and given us the faith in them to supportive and care for our parents and feel our visits are less painful.

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Review from Melva S (Friend of Resident) published on 6 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been visiting a resident for over 3 years and whilst she would still like to be in her own home, she always compliments the staff at Rosedale. From my observations she is very well cared for, her hair is cut & set, her nails are polished regularly and she always looks clean and tidy. She enjoys
the entertainment as well. I am always offered a cup of tea when I visit and I am delighted that there is now a visitors room. This enables visiting to take place in a more relaxed atmosphere, away from the busy residents lounge. Staff are always available to answer questions and the home looks warm and attractive.

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Review from Peter K (Son-in-law of Resident) published on 8 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On the day of my mother-in-law's funeral in Darlington, three carers from Rosedale accompanied my father-in-law who has dementia to the funeral and following wake, their help and performance was impeccable, most professional and impressive.

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Review from Terry B (Son of Resident) published on 5 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum and dad are/were residents at Rosedale. Mum died after a short illness recently. The staff could not have been more supportive having given lots of loving care to both of them. They enabled three carers to help dad (dementia resident) to attend the funeral etc. Without their help he would not
have been able to say goodbye (in his own way) and spend an afternoon surrounded by family and friends.

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Review from C G (Friend of Resident) published on 7 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I was looking for a care home for a lady who now has passed away. Rosedale was the first one I went to visit. Upon entering I was amazed at how the care home had a lovely and welcoming feel about it and also because the staff were really kind and caring.
I did go and visit another care home but
soon relayed my choice of care home was Rosedale. Alas the lady in question passed away Christmas Eve, and the staff were very helpful and shared great kindness to us as her carers.
I would recommend Rosedale to anyone. I would also like to say what a pleasure it was to meet the administrator.

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Review from J C (Wife of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are always welcomed and staff are happy to see us. I can ask the staff anything, from the cleaners to the manager, they are all good. My husband is very settled here and very happy. He never asks to come home. He is very content and happy too be looked after at Rosedale.


Staff always ring me and

keep me informed of any changes or illness with my husband. We are very pleased with my husbands care and the care provided by the staff.

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Current Review Score: 9.0 (9.033)

Overview of Review Score

The Review Score of 9.0 (9.033) out of 10 for Rosedale Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.298 for Rosedale Nursing Home is calculated as follows: ( (86 Excellents x 5) + (20 Goods x 4) + (11 Satisfactorys x 3) + (6 Poors x 2) + (8 Very Poors x 1) ) ÷ 131 Ratings = 4.298

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.735 Points relating to the number of positive Reviews for Rosedale Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6. 10 Positive Reviews ÷ 13.6 = 0.735

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Jan 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (1)

Victoria

Victoria Brown

Job Title: Home Manager

Hi, my name is Victoria and I have worked at Roseale Care home since 2003. I started as a bank Care Assistant and progressing to Home Manager.