Fees are calculated by assessed need added to the general hotel costs (food, laundry etc) On assessment an individual fee will be calculated for you
Please call the home to arrange a visit
Free Parking available on-site
Southwoods Nursing Home has a Review Score of 9.7 (9.669) out of 10, based on 11 reviews in the last 2 years. Over all time Southwoods Nursing Home has 33 reviews.
Review from R L (Resident) published on 19 February 2021
Submitted via Postal Card •
Report
Reply from Dr Vivek Gupta, Director at Southwoods Nursing Home
Dear Rita, thank you so much for your review regarding Southwoods. It really means the world to all the staff, who have been working extremely hard during this difficult time. We are so glad to hear about your experience of the home, and I will ensure your kind words are passed onto the staff.
Kind Regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Dorothy A (Resident) published on 19 February 2021
Submitted via Postal Card •
Report
Reply from Dr Vivek Gupta, Director at Southwoods Nursing Home
Dear Dorothy, thank you so much for your lovely and kind words regarding Southwoods. It really means the world to all the staff, who have been working extremely hard during this difficult time. We are so glad to hear about your experience of the home, and I will ensure your kind words are passed onto the staff.
Kind Regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jill P (Daughter of Resident) published on 19 February 2021
Submitted via Website •
Report
Reply from Dr Vivek Gupta, Director at Southwoods Nursing Home
Dear Jill, thank you for your review and your constructive feedback. I understand it has been a little while since you have been able to see the home because of the pandemic. However, I would like to assure you that in that time the corridors and lounges have all been redecorated and a lot of the furniture, fixtures and fittings have all been replaced. Bedrooms are being redecorated as they become available. The corridor outside your mother's room has been redecorated. We can also assure that activities are a major part of the wellbeing of our residents and you are more than welcome to discuss this with our management.
We look forward to welcoming you to Southwoods when possible to show you the new improvements that have been made.
Wishing you health and safety during this difficult time. Kind Regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Andreea D (Relative of Resident) published on 16 February 2021
Submitted via Website •
Report
Reply from Dr Vivek Gupta, Director at Southwoods Nursing Home
Dear Andreea, thank you so much for your lovely and kind words regarding Southwoods. It really means the world to all the staff, who have been working extremely hard during this difficult time. We are so glad to hear about your experience of the home, and I will ensure your kind words are passed onto the staff.
Kind Regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie D (Daughter of Resident) published on 10 February 2021
Submitted via Website •
Report
Reply from Dr Vivek Gupta, Director at Southwoods Nursing Home
Dear Julie, thank you so much for your lovely and kind words regarding Southwoods. It really means the world to all the staff who have been working extremely hard during this difficult time. We are so glad to hear about your experience of the home, and I will ensure your kind words are passed onto the staff.
Kind Regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Valerie L (Daughter of Resident) published on 9 February 2021
Submitted via Website •
Report
Reply from Dr Vivek Gupta, Director at Southwoods Nursing Home
Hi Valerie, Thank you so much for your lovely and kind words regarding Southwoods. It really means the world to all the staff who have been working extremely hard during this difficult time. We are so glad to hear about your experience of the home, and I will ensure your kind words are passed onto the staff. Kind Regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Shirley F (Daughter of Resident) published on 9 February 2021
Submitted via Website •
Report
Reply from Dr Vivek Gupta, Director at Southwoods Nursing Home
Hi Shirley, Thank you so much for your lovely and kind words regarding Southwoods. It really means the world to all the staff who have been working extremely hard during this difficult time. We are so glad to hear about your experience of the home, and I will ensure your kind words are passed onto the staff. Kind Regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ann B (Daughter of Resident) published on 9 February 2021
Submitted via Website •
Report
Reply from Dr Vivek Gupta, Director at Southwoods Nursing Home
Dear Ann,
Thank you for your kind and lovely words regarding Southwoods. We are so glad to hear your kind words and all the staff and management have been working extremely hard during difficult circumstances to provide best-personalised care. We are so glad to hear that you feel that the experience has been outstanding, and we will pass on your kind words to the staff.
Kind Regards.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M H (Daughter of Resident) published on 17 May 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E H (Daughter of Resident) published on 10 May 2018
Submitted via Postal Card •
Report
Reply from Dr Vivek Gupta, Director at Southwoods Nursing Home
Thank you so much for your lovely review. All the staff work extremely hard to provide excellent care and we are extremely happy to hear that you have every confidence in us. I will ensure your kind words are passed on to the staff.
Best wishes
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joseph W (Resident) published on 3 May 2018
Submitted via Postal Card •
Report
Reply from Dr Vivek Gupta, Director at Southwoods Nursing Home
Dear Joseph,
Thank you so much for your review. We are very grateful for your kind words. All the staff at Southwoods work really hard to ensure that everybody has a smile on their faces. No doubt, this review will put a smile on their faces! I will ensure your review is passed on to all the staff at Southwoods. Thanking you once again.
Best wishes
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Betty L (Wife of Resident) published on 3 May 2018
Submitted via Postal Card •
Report
Reply from Dr Vivek Gupta, Director at Southwoods Nursing Home
Dear Betty,
Thank you so much for your lovely review. Your kind words mean so much to us and we are so glad that you see us as your extended family! We are very grateful for this and we look forward to continuing to support and provide excellent care to your husband.
Best wishes
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ian P (Son of Resident) published on 1 May 2018
Submitted via Postal Card •
Report
Reply from Dr Vivek Gupta, Director at Southwoods Nursing Home
Dear Ian,
Thank you so much for your kind words. All the staff at Southwoods work extremely hard to deliver excellent care and I will ensure that your kinds words are passed onto them.
Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.7 (9.669) out of 10 for Southwoods Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.669 for Southwoods Nursing Home is calculated as follows: ( (86 Excellents x 5) + (40 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 127 Ratings = 4.669
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Southwoods Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 11 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Aug 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
There are currently no awards/recognitions posted yet for Southwoods Nursing Home
Loading
Loading events
Job Title: Manager
Joined: 2024
'Hi, I'm Helen and am proud to be the General Manager of Southwoods Nursing Home.
I qualified as a Registered Nurse in 1983 and focussed my nursing career working for the NHS for almost 20 years before moving to the private sector.
My journey into care home management began in 2002 and have worked for a number of care providers, ranging from small independent companies to larger, well-known corporate ones.
I am committed to ensuring the delivery of person-centred quality care to older people. My particular passion is caring for people living with dementia and developing and maintaining a strong quality of life in our home.
Together with my team, we will work to ensure our residents receive the best care possible.