Sowerby House

Front Street, Sowerby, Thirsk YO7 1JP
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9.3 38 Reviews
  • Sowerby House, Thirsk
Sowerby House has undergone significant improvements, not only to the environment but also new systems and working practices have been introduced to the home, resulting in higher standards of care for all residents.

Sowerby House is a beautiful, Edwardian property that has been converted into a modern residential care home for older people, located in scenic surroundings, on the outskirts of Thirsk.

The home is spacious with lots of communal areas for residents to enjoy daily activities as well as socialising with family and friends, including a large lounge area and dining room overlooking the landscaped garden.

Mealtimes represent an important part of the day and the chef team use fresh ingredients, locally sourced where possible, to provide delicious, nutritionally balanced, seasonal meals.

The group is proud of the reputation they are building in local communities to become the home of choice for residents and staff.

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Care Provided by Sowerby House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 51 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Marie Adams (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (38)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2007

Funding & Fees Guide for Sowerby House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,045
    • Self-Funded Residential Dementia Care from £1,210
    • RESPITE Self-Funded Residential Care from £1,045
    • RESPITE Self-Funded Residential Dementia Care from £1,210

  • We would be happy to discuss our fees with you, please call the home for further funding information.
  • (these prices are only a guideline, please contact Sowerby House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting allowed on an appointment-only basis.


  • Parking

  • Parking available onsite.


Sowerby House Reviews (38)

Total of 38, showing 21-38
9.3

Sowerby House has a Review Score of 9.3 (9.337) out of 10, based on 8 reviews in the last 2 years. Over all time Sowerby House has 38 reviews.

Overall Experience

  • 18
  • 17
  • 2
  • 0
  • 1

Date Published

38
1
1
8
30

Review from Keith W (Husband of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff I have met, friendly and welcoming.

Reply from Nathaly Cifuentes Riano, Social Media Marketing Executive at Sowerby House

Thank you for your honest review.
Kindly, Sowerby House.


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Review from J L (Daughter of Resident) published on 12 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a long term resident at Sowerby House and I have seen many improvements during this time resulting in a well-run care home with staff who really do care bout their residents. I have always been made to feel welcome whenever I call and been made aware immediately if my mother feels
ill or has had a fall. My sister and I are very satisfied with the care our mother is receiving at Sowerby House and the staff have been great over the past weeks.

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Review from M J (Son of Resident) published on 10 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Welcome greeting at main entrance. Very pleasant staff, give helpful advice. Mum very happy in 'her' room, lovely lounge and dining room. Good food. Bingo session a hoot!

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Review from Michael W (Resident) published on 3 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been very pleased with the quality of care and the helpfulness and patience of all staff. We have been in the home for approaching a year and the consistency of care over this period has been excellent in spite of apparent staffing difficulties on occasion. The food is very good and the flexibility
of the catering staff in accommodating short notice request for the odd extra meal has been very good.

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Review from Louise G (Granddaughter of Resident) published on 2 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is always clean, staff always polite and helpful. My grandad is happy and likes the staff. We have always been happy with the care he has received.

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Review from Josh G (Great-grandson of Resident) published on 2 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always clean and tidy and a pleasure to be in. The staff are always polite and very helpful. I am very happy with how they look after my grandad!

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Review from Lyn G (Daughter of Resident) published on 23 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad is always clean and tidy, he gets fed well and is happy and content. The home has made improvement to the appearance of large parts of it. The staff are attentive to my Dad and give him good care. Overall I am happy with Sowerby House and the care it provides.

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Review from Russell T (Friend of Resident) published on 8 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I come to see a friend who is a resident of Sowerby House. It was very welcoming and staff are very nice. There was an entertainer, which residents seemed to enjoy.

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Review from Ayrton E (Friend of Resident) published on 8 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly and always make you feel welcome. They always offer refreshments when you arrive and take time to talk to you even though they must be very busy.

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Review from Kirk S (Friend of Resident) published on 22 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Whilst visiting a family friend, I was received by a very friendly member of staff at reception and was shown where my friend was. I was struck by how nice everyone was and gave me the impression that the staff are very caring towards the residents.
I myself was offered a cup of tea and a sandwich
to eat with my friend. The staff were attentive and very friendly.
On leaving I spoke to one of the senior members of staff just to say how happy I was that my relative was here and being cared for by such nice people.

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Review from Clair B (Friend of Resident) published on 22 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited a friend at Christmas and was made very welcome all the staff are lovely and friendly, the home looked very clean & tidy, would highly recommend this home to anyone.

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Review from P S (Friend of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Welcomed with a smile by staff. We were offered a cup of tea or coffee and made to feel welcome. Our friend was treated with kindness and helped to move somewhere more private for our visit.

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Review from Joy H (Daughter of Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A comfortable friendly environment for my father he called it home which meant an awful lot to his children.
Staff are ready to answer our questions and help and explain decisions made.
Since a new manager, onsite staff seem happier and more cohesive.

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Review from Brian W (Brother-in-law of Resident) published on 9 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Attractive building in a pleasant location.
Bright and comfortably furnished, very attentive, friendly and efficient staff.
Really homely atmosphere.
I would recommend to any potential residents.

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Review from Elizabeth S (Wife of Resident) published on 19 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is being extremely well cared for in Sowerby House. The staff are caring and very kind and interact well with the residents. The food is excellent and varied. The home is undergoing a programme of refurbishment, and lots of improvements have been made in the last few months. The management
team are doing a great job.

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Review from Simon B (Brother-in-law of Resident) published on 6 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

After many changes, a lovely group of people now staff the home. I can't fault their dedication and professionalism every time I am there.
Much decoration has taken place over the last year and now the home is light and airy and very clean.

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Review from Sandra B (Daughter of Resident) published on 31 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My family and I are very satisfied with the care and attention provided to my mother by the staff. She is a happy resident and enjoys the many activities. The cleanliness, food and ambience is of a high standard and altogether it is a very happy and pleasant environment for the residents and for visitors
alike.

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Review from N S (Sister of Resident) published on 30 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First impressions, the care home is extremely clean and looks very comfortable. Extremely friendly staff. When I speak to my brother, he says he always has adequate and enjoyable food options.
They have been doing some decorating and it all looks lovely and fresh.
I take my dog in to see my brother
and sit in the lounge and everybody loves to see him.

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Current Review Score: 9.3 (9.337)

Overview of Review Score

The Review Score of 9.3 (9.337) out of 10 for Sowerby House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.753 for Sowerby House is calculated as follows: ( (73 Excellents x 5) + (17 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 93 Ratings = 4.753

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.584 Points relating to the number of positive Reviews for Sowerby House is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2. 8 Positive Reviews ÷ 10.2 = 0.784

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 19 Apr 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

Marie

Marie Adams

Job Title: Registered Manager

Marie Adams, Manager at Sowerby House has worked in care for over 13 years. She originally took the role of carer as a temporary role as she wanted to be an advocate to help people get their voices heard. However, as soon as she started working as a carer she loved it and has developed and thrived in the role ever since.


She has gained a wealth of experience providing care and support to older people to enrich their lives. She is passionate about her role, particularly in providing person-centred care to the residents in her care.