Peacock Manor Nursing Home

Brotes Lane, Whixley, Green Hammerton, York YO26 8BA
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9.8 37 Reviews
  • Peacock Manor Nursing Home, York
Peacock Manor Nursing Home, located in Whixley, York, provides comprehensive care services, including 24/7 residential support, elderly care, end-of-life care, respite care, general nursing care, and specialised Dementia care for individuals with challenging behaviours.

Nestled within tranquil and mature gardens, the care home features a spacious outdoor seating area where residents can enjoy the fresh air. WiFi access is available throughout the property, ensuring connectivity for all residents. The lounge and dining spaces are meticulously maintained, and there are designated quiet areas for relaxation.

The team is committed to treating all individuals in their care with dignity and respect, tailoring the environment to meet their specific needs. Their philosophy emphasises that the home belongs to the residents, and the staff consider themselves their guests. Each resident is encouraged to maintain their independence to the fullest extent possible. The primary focus is to deliver exceptional care, complemented by the necessary facilities and amenities to enhance residents' quality of life.

Peacock Manor features well-equipped kitchens that serve fresh, nutritious meals daily. Most rooms are furnished with a television and an emergency call system as standard. Residents benefit from weekly visits from a doctor and continuous support from skilled nursing staff. All services are customisable to address the unique requirements of each resident.

There is a variety of daily activities at the care home, inviting participation from residents, families, professionals, and the local community. Additionally, they host monthly events at Peacock Manor for residents, staff, and families to foster a sense of community.

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Care Provided by Peacock Manor Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 49 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Tancred Hall Care Centre
  • Person in charge
  • Arun Varghese (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (45)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (14)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Peacock Manor Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,400 – £1,600
    • Self-Funded Residential Dementia Care £1,400 – £1,600
    • Self-Funded Nursing Care £1,600 – £1,800
    • Self-Funded Nursing Dementia Care £1,600 – £1,800
  • (these prices are only a guideline, please contact Peacock Manor Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Open for visiting


  • Parking

  • Care home private parking. Car owners responsible for their own belongings. CCTV in place.


Peacock Manor Nursing Home Reviews (37)

Total of 37, showing 1-20
9.8

Peacock Manor Nursing Home has a Review Score of 9.8 (9.772) out of 10, based on 19 reviews in the last 2 years. Over all time Peacock Manor Nursing Home has 37 reviews.

Overall Experience

  • 32
  • 5
  • 0
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Date Published

37
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Review from M M (Wife of Resident) published on 21 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is well cared for. Always clean shaven and smart and tidy. Always a warm welcome from the staff.

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Review from E M (Sister of Resident) published on 21 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Peacock Manor Care Home have cared for my sister for 3 years and I have nothing but praise for their kindness and care both for her and myself especially at the end of my sister's life.

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Review from J S (Daughter of Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Peacock Manor Nursing Home is exceptional. My mother is cared for so well day and night. The staff are exceptional, friendly, professional and so lovely with my mother.
It's always clean and smells so nice yet very poorly people there. Excellent hygiene.
The food is of a high standard and there is
fantastic entertainment - reindeer, pony visits, parties, singing. They are family now.

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Review from George K (Resident) published on 10 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am absolutely delighted by the care I receive from all the staff. All concerned should be fully rewarded. The carers doing a wonderful job.

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Review from C P (Daughter of Resident) published on 20 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so delighted with the care that Peacock Manor gives to my dad.
The staff are so friendly, always a lovely smile and always offer drinks every visit. The care home is very clean and has a lovely warm feel. There are so many staff around which I find so great, there is always someone there to ask
anything. My dad is kept very clean and he is very happy there.
Thank you very much for the best care I could ask for my dad.

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Review from J P (Wife of Resident) published on 8 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband has received during his time at Peacock Manor has been outstanding, we as a family feel very confident that my husband has the very best of care and he is treated with kindness and compassion. The home is always very clean and the staff are so welcoming whenever we visit always offering
tea/coffee upon arrival. There have been a couple of incidents where my husband needed urgent assistance and the care home manager and sisters were there immediately with such skill, knowledge, and professionalism. The food looks delicious and my husband's bedroom is big enough for his needs. All in all, we consider ourselves lucky that our loved one is in the care of Peacock Manor and this place is second to none in our opinion.

Reply from Arun Varghese, Manager at Peacock Manor Nursing Home

We are honoured to offer exceptional care for our loved ones and their families, fully appreciating and respecting the individuality of each person as part of our caring philosophy. It brings immense joy and fulfilment to my team and me to receive such encouraging feedback about the care we provide consistently throughout the year. Positive reviews and kind words are incredibly motivating for our dedicated staff, who work tirelessly every day to reach these high standards. Thank you very much.


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Review from S H (Wife of Resident) published on 8 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming nursing home
The staff are very attentive and the care given to my husband is outstanding.
He is always clean and well-dressed.
The food is good and I have seen a variety of meals which are very adequate for him. The staff speak to my husband using his name which is good for him and
I am always welcomed by polite and helpful staff.

Reply from Arun Varghese, Manager at Peacock Manor Nursing Home

Thanks for such a lovely review. Well done team Peacock Manor.


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Review from Ann G (Wife of Resident) published on 17 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience and that of the family have been a positive one in relation to my husband's care. The staff are extremely professional and caring towards my husband, myself, and the family.

Reply from Arun Varghese, Manager at Peacock Manor Nursing Home

Thank you for taking the time to review Peacock Manor Nursing Home and we are pleased you rate our overall experience as excellent. I will ensure your kind comments are passed to our team. We are pleased you are happy with the care.


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Review from Mandy K (Wife of Resident) published on 3 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely husband was taken into Peacock Manor for end-of-life care with cancer.
It was absolutely the right decision we made.
The Home is lovely and very clean. The staff were simply amazing, so kind, and helpful to my husband and us. All his needs in the end were met, and we could not have had
a better experience.

Reply from Arun Varghese, Home Manager at Peacock Manor Nursing Home

Thank you so much for your heartfelt review. We are deeply sorry for your loss and extend our sincerest condolences to you and your family. It was our privilege to care for you, and we are grateful for your kind words about our staff and the care we provided. Knowing that we could offer comfort and compassion during his time with us means a great deal. Your gratitude is very much appreciated, and we will continue to strive to provide the same level of care and warmth to all our residents. Please take care.


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Review from F H (Granddaughter of Resident) published on 19 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely pleased with the care my grandpa receives at Peacock Manor. Every single member of staff is outstanding, extremely caring and all very friendly. Everyone is made to feel very welcome. I have 2 young children who often attend with me and the love the staff have towards my children is lovely.
They are made to feel at home! My grandpa has been in a couple of care homes prior to Peacock Manor and we are extremely glad we made this move as the care is second to none! We walk out the home feeling very confident that he is being cared for - nothing is ever too much and I would highly recommend to others!

Reply from Arun Varghese, Home Manager at Peacock Manor Nursing Home

Thank you for sharing such a heartwarming and positive review about your visits to Peacock Manor. It's truly inspiring to hear about the love, empathy, and wonderful team that you experienced. We're delighted to know that your experience with the team at Peacock Manor has been so comforting and reassuring. It's evident that our team's dedication and compassion contribute significantly to the well-being of your loved one. I'll make sure to pass on your gratitude to the entire team for their incredible efforts. Your heartfelt words mean a lot to us, and we are genuinely grateful for your trust and appreciation. If there's anything more we can do to enhance your experience or address any concerns, please don't hesitate to let us know.


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Review from R F (Wife of Resident) published on 28 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Peacock Manor Nursing Home is an excellent place to stay. The impression is one of a big, friendly, caring community of staff who do their very best to help everyone including relatives and family.
The quality of care and support are great and I have recommended Peacock Manor to many people I know.
Congratulations
to all for your hard work and care.

Reply from The Manager, Manager at Peacock Manor Nursing Home

Thanks ever so much for the comments, I will convey your feedback to the care team.


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Review from S D (Daughter of Resident) published on 20 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Facilities and rooms are a bit run down but this is compensated by the staff. The staff are excellent, they are polite, gentle and attentive. The staff numbers are high. Very happy with how the staff work as a team.

Reply from The Manager, Manager at Peacock Manor Nursing Home

Thanks for the response, we already completed a major refurbishment in the care home and the decor is renewed as part of the annual maintenance plan, thanks for the valuable comments and will feedback to the team.


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Review from Tim H (Son of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident since February 2022, I have subsequently visited weekly at varying times of the week and I have never seen an action or procedure that would give me cause for concern. On the contrary, I regularly witness staff
interactions with residents during which they are patient,
considerate, respectful and very professional despite often challenging behaviour being presented. I have the ultimate respect for the manner in which they carry out their duties, in fact, they often exhibit genuine concern for those in their care. I am very happy with my mum's care and very grateful to all the staff.

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Review from M J (Husband of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind caring always with a smile. Nothing too much trouble. Clean and helpful. Willing to help in every way. Always tried to take care of my wife, made her feel comfortable. Facilities good. Parking convent.

Reply from Arun Varghese, Manager at Peacock Manor Nursing Home

Thanks ever so much for the valuable review, I will pass this message to our care team. We pride ourselves in do the best care that we could.


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Review from Sarah B (Niece of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has lived at Peacock Manor for nearly 3 years, both he and I are proud and so very much content to call this his 'home'. It’s a joy to observe the positive relationships he has made with so many of the staff. Such kind words and so many smiles are afforded to him, it’s heartwarming!

Reply from Arun Varghese, Manager at Peacock Manor Nursing Home

Thank you so much for the lovely feedback. We are honoured to receive such nice comments, will inform the care team about the nice feedback. Thanks again.


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Review from L G (Daughter of Resident) published on 23 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was placed in Peacock Manor by social services against our wishes - however the care that she received was excellent.
Her dementia was very challenging yet the care staff were so patient and understanding.
As a family, we were always made to feel welcomed and our visiting time was made easier
by the friendliness of the care staff.
I will always be extremely grateful for the care my mum was given and the amazing staff at Peacock Manor.

Reply from Arun Varghese, Manager at Peacock Manor Nursing Home

Thanks so much for the lovely comments. Comments like these always inspire us to go the extra mile for our residents and families. Thanks again.


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Review from H C (Wife of Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my husband became a resident, I have visited 3-4 times a week, unannounced, at different times of the day and week. I have always found everything and everyone as I would wish to find it. All residents were treated with the care and respect due to them. No matter what occurs, staff behave in an
exemplary manner. I am reassured that when I leave him, my husband will receive the very best of care.

Reply from Arun Varghese, Manager at Peacock Manor Nursing Home

Thanks for the review; it is such an honour to receive praise for our care team.
I will relay the review to our care team.


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Review from C M (Daughter of Resident) published on 6 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was in Peacock Manor from October 2022 to November 2023, when he passed away.
He was well cared for by all the staff, and his eyes lit up, and there was a smile on his face when they spoke to him.
He loved the homemade food and the activities that the home provides.

Reply from Arun Varghese, Manager at Peacock Manor Nursing Home

Thanks ever so much for the nice comments; I will make the care team aware. Feedback like this motivates our staff to always go the extra mile.
Thanks again.


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Review from Debbie H (Daughter of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were worried about Dad going into a care home. But we couldn't ask any more from Peacock Manor. It is clean, the staff are the most caring of people and nothing is too much for them. Since Dad has come to Peacock Manor they have made us feel like part of the family. Dad is always clean and has someone
with him at all times. They are great at communicating with us and we know exactly what is happening and how Dad is. The staff are your stars here, caring and have such empathy not just for the residents but their families as well. We couldn't ask for any more.

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Review from Liz M (Cousin of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our cousin came to the Peacock six months ago in very poor health. With lots of care and attention, she has made a remarkable recovery. She has just celebrated her 90th birthday with staff and friends, sharing a beautiful dietary requirement birthday cake made by a staff member.
It is a relief to know
she is in such a caring, friendly environment.

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Current Review Score: 9.8 (9.772)

Overview of Review Score

The Review Score of 9.8 (9.772) out of 10 for Peacock Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.772 for Peacock Manor Nursing Home is calculated as follows: ( (181 Excellents x 5) + (36 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 224 Ratings = 4.772

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Peacock Manor Nursing Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 49 registered maximum number of service users is 9.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Arun

Arun Varghese

Job Title: Home Manager, RGN

Joined: 2019

Arun has many years experience in the care industry. He is a registered general nurse with passion in person-centred care and clinical governance. To deliver the highest quality evidence-based care is his key expertise.
He is also a train the trainer for clinical skills, MAPA- CPI and mandatory courses.


Elizabeth

Elizabeth Corser

Job Title: Clinical Lead, RMN

Joined: 2018

Liz has many years of experience in care and she is a registered mental health nurse. She is fondly loved by our Families, residents and staff. She has interests in Dementia and End of Life care.


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Sarah Astbury

Job Title: Activities Coordindator

Joined: 2022

Sally is our activities coordinator who always goes the extra mile to ensure there is always something ongoing activities-wise and organises events at the care home. She offers instrumental support to our residents and families alike.


Paula

Paula Bramley

Job Title: Head Chef

Joined: 2008

Paula is our head chef and she is Level 3 food and safety trained. Her passion includes spending time with our residents and creating menu plans as they wish.


Frequently Asked Questions about Peacock Manor Nursing Home

What types of Care is Peacock Manor Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Peacock Manor Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Peacock Manor Nursing Home have?

There are 45 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at Peacock Manor Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Peacock Manor Nursing Home to the centre of York?

9.9 mile(s) as the crow flies, distance by road may be significantly further.