Review from C C (Daughter of Resident) published on 7 February 2019
Submitted via Postal Card • Report

Overall Experience

Threshfield Court is comfortable and welcoming. The staff are helpful and friendly. However, it's not very easy to get a gluten-free or low-carbohydrate diet and there is little stimulation for a more able-minded person. The house and grounds are lovely.

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Review from Joanne C (Daughter of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience

This is my father's second rehab stint in the home after a hospital stay.
We chose the home as my uncle has been in the home for the last six years.
The home is like a home, not a nursing home.
All the staff have welcomed Dad with open arms and made us all at ease at a very difficult time.
We cannot

praise all the staff enough for their care.
His room is lovely and always clean and tidy and all his possessions are taken care of.
We could not be happier.
Thank you, everyone.

Reply from Stacey Nicholson, Senior General Manager at Barchester Threshfield Court Care Home

Thank you Jo for this fantastic feedback, I will share with the whole team.
Kind regards, Stacey.

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Review from Jean H (Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience

I find the home warm and friendly.
The staff are friendly and the care is excellent.
There are plenty of activities.
There are bank staff, only the occasional one on nights, so you get to know the permanent staff.

Reply from Stacey Nicholson, Manager at Barchester Threshfield Court Care Home

Thank you Jean for a lovely review that I will share with all the staff.

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Review from H S (Wife of Resident) published on 2 November 2018
Submitted via Postal Card • Report

Overall Experience

I was very impressed with all the information I was given by a senior staff member. All was fully explained for me to understand. I feel I made the right choice for my husband. Knowing the home beforehand was a great thing to us as a family.

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Review from Andrew M (Son of Resident) published on 12 September 2018
Submitted via Postal Card • Report

Overall Experience

My mother attended Barchester Threshfield Court Care Home between Saturday 21st July and Wednesday 8th August for respite care. Previously she had stayed on numerous occasions. She was always treated with dignity and respect. All staff are very kind and attentive. The chefs catered for all her dietary

requirements. All her used clothing was laundered for her return. Her room was comfortable and very clean. I cannot fault the quality of care she received and recommend this care home to anyone who is in need of care or treatment.

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Review from Joanne B (Friend of Resident) published on 31 August 2018
Submitted via Postal Card • Report

Overall Experience

Very satisfactory. Well looked after. Whenever assistance is required it comes almost immediately.

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Review from Peter W (Husband of Resident) published on 24 August 2018
Submitted via Website • Report

Overall Experience

My wife, who suffered from dementia, finally went to stay at Threshfield Court in June. She died there in August. During the ten weeks that she was resident, I visited very frequently at all times of the day, evening and night; I saw and heard the carers and managers in action at close quarters both

assisting my wife and other residents. I have nothing but admiration for them. All of the carers were patient with the residents and clearly had taken the trouble to know their likes and dislikes as well as something of their background. They were creative in seeking solutions to my wife's difficulties in taking nourishment. The nurses in charge repeatedly said that their concern was the whole family and they seemed to have an endless capacity to talk to the family. On the basis of our experience of the care of my wife, all the family agreed that we could not have found a better place for her.

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Review from Doreen M (Resident) published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience

I am well looked after by all the staff.
The food is good and there is always plenty of choice.

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Review from Jean M (Respite Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience

My residency has been as a respite care patient for serval short periods during the last year. In those occasions, I was able to observe and receive the excellent care and attention administered by the dedicated nursing and caring staff. It is testimony to the ability of the management to assemble together

a group of man and women of different cultures to look after the people who are no longer able to look after themselves. Not forgetting the Chefs and their staff and the household and maintenance personnel, all who contribute to the smooth running of the home.

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Review from Katy E (Daughter of Resident) published on 21 May 2018
Submitted via Postal Card • Report

Overall Experience

My Dad has been in Threshfield Court for 6 weeks.
In that time, the care by the staff, the food, the trips out up The Dales in the minibus to see the lambs and countryside in full Spring bloom and the activities provided have all been exceptional.
The room was a little disappointing (a little tired)

but the rooms are in the process of being updated.
We have moved to a slightly better room.
The compassion, empathy, patience and sense of humour by staff is amazing.

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Review from Tina T (Daughter of Resident) published on 17 May 2018
Submitted via Postal Card • Report

Overall Experience

My 93-year-old mother spent several months at Barchester Threshfield Court Care Home before she died. She was suffering from dementia and we felt lucky to have a friendly, well-run care home specialist in dementia on our doorstep. We felt welcome to call in at any time and the busy staff always found

time to talk to us and offer us a cup of tea. We are kept informed of every change in my mother's condition and medication. We are grateful to all the staff for their care and kindness to my mother.

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Review from P G (Daughter of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience

Lovely to see my mum looking very smart and had just had her hair done. Although she can no longer speak, we communicate in other ways, the Carers always make her smile and I am so reassured by the quality of care. Really very happy with everything. Thank you.

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Review from Aviel L (Wife of Resident) published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience

Cannot fault this nursing home. It is clean and has a warm homely feel. Meals are good with a good variety. Considers residents likes and dislikes. All the staff are kind and considerate of each residents needs and treats them with dignity.

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Review from S J (Friend of Resident) published on 21 November 2017
Submitted via Postal Card • Report

Overall Experience

A welcome awaits you when you arrive.
A beautiful, clean, light room.
Friendly staff who care about my resident friend.
Activities each day.
Good personal care for the resident.

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Review from Eileen (Daughter of Resident) published on 13 October 2017
Submitted via Postal Card • Report

Overall Experience

My mother went in for 8 days of respite care so we could have our first holiday in 3 years. She is not a very sociable person having lived alone for many years, however, she has not stopped talking about her stay since she came home. She will definitely go back again, loved all the staff and I think

she talked more than she has in years. It is lovely to think we can go away again with no worries, knowing she is so well looked after.

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Review from Anne M (Sister of Resident) published on 31 August 2017
Submitted via Postal Card • Report

Overall Experience

I visited my sister with my niece on 17th August. Threshfield Court Care Home is a delightful place. It is light and airy, always spotlessly clean and tidy and beautifully decorated. A particularly delightful feature is that unlike many care homes, lots of little lounges have been retained from the

original Wilson Arms from which Threshfield originated. The whole is enhanced by a secluded garden which is an oasis of peace for the residents.

Colourful hanging baskets hanging outside the picture of welcome to all visitors.
Threshfield has a marvellous and devoted team working as one, to complete the comfort of all the residents. Their manner on the telephone is always polite and helpful and the whole effect is a credit to each and everyone.

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Review from S H (Friend of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience

Whilst visiting our friend for the first time, we were pleased to see what a lovely building it was, also the rooms were lovely and spacious, very clean and well cared for, the staff we encountered were all very helpful and so pleasant, our friend said how nicely they all treated her, that the rooms

were cleaned every day, fresh towels etc and she had no complaints. We were very impressed with the place.

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Review from Iain T (Friend of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience

I visit my friend whenever she stays here.
I am very impressed by the care shown to me, as a visitor, and to my friend as a resident.
Excellent, caring staff. Thank you.

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Review from Adrian R (Son of Resident) published on 6 July 2017
Submitted via Postal Card • Report

Overall Experience

My mother, who had lived at Threshfield Court for almost four years, recently died and had steadily declined over the last few months.
We could not thank the nursing home staff enough for all the help, sympathy and understanding they have given, especially when my mother passed away and we believe

they also feel the loss personally and that she will be missed at the home.

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Review from Jo B (Daughter of Resident) published on 6 July 2017
Submitted via Website • Report

Overall Experience

My mother was a resident for the last eight months of her life. She had been discharged from hospital in poor health and needing nursing care - no one expected her to live very long. With the professional, loving care given in Threshfield Court she got a new lease of life and her time there was the

best it could possibly have been. The staff are without exception absolutely fantastic - they treat residents with care and dignity but also love, humour and tenderness. My mother enjoyed life and was contented despite the physical challenges she faced and her dementia. The staff are brilliant at communicating with people living with dementia. My mother had a superb carer who was allocated to be her particular point of contact and he was wonderful and she loved him. The way that the home is organised ensures that there is continuity of care for residents and it was very reassuring to speak to staff who all recognised who we were and passed on accurate information about our mother.

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