Connaught Court

St Oswald's Road, Fulford, York YO10 4FA
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9.8 173 Reviews
  • Connaught Court, York
With its ‘Outstanding’ rating by the Care Quality Commission (April 2021), Connaught Court is located close to the city centre in York and provides residential care, nursing and residential dementia support with permanent care or short stay respite breaks. Residents can enjoy extensive grounds and inner courtyards, including a summer house, vegetable gardens and an area where chickens are kept.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact the Home for further information.

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Care Provided by Connaught Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 94 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Marinda Aydinalp (Home Manager)
  • Admission Criteria
    • Self-funding residents or Freemasons supported by their Local Authority
    • Ages 60+
  • Room Information
    • Single Rooms (94)
    • Single Rooms with ensuite Wet Room (94)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Connaught Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,163 – £1,336
    • Self-Funded Residential Dementia Care £1,667 – £1,957
    • Self-Funded Nursing Care £1,667 – £2,059
    • RESPITE Self-Funded Residential Care £1,279 – £1,469
    • RESPITE Self-Funded Residential Dementia Care £1,834 – £2,153
    • RESPITE Self-Funded Nursing Care £1,834 – £2,265

  • Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
  • (these prices are only a guideline, please contact Connaught Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on site


Connaught Court Reviews (173)

Total of 173, showing 81-100
9.8

Connaught Court has a Review Score of 9.8 (9.847) out of 10, based on 22 reviews in the last 2 years. Over all time Connaught Court has 173 reviews.

Overall Experience

  • 133
  • 35
  • 4
  • 0
  • 1

Date Published

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151

Review from Vivienne S (Resident) published on 7 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Connaught Court is exceptionally pleasant, like a five-star hotel. The staff are kind and respectful. The beautiful grounds and summer house are accessible and well kept. Many rooms have showers.
The activity coordinators ensure there are plenty of entertainments, concerts, talks, quizzes and exercise
classes and poetry readings, all published in a printed leaflet each month.

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Review from Constance I (Resident) published on 7 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Helpfulness and kindness.

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Review from J W (Daughter of Resident) published on 7 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The dementia care at Connaught is very good and is centred around the individual. Staff members are kind, compassionate and respectful.

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Review from Joseph Raymond W (Resident) published on 7 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very satisfactory, rooms very good. The food is very satisfactory, cleanliness above average.
Food and drinks satisfactory. There are plenty of activities going on.
Safety and security are above average. I consider the home is value for money.

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Review from Anne M (Daughter of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Connaught Court for almost 6 years. It is a bright, friendly, cheerful, clean residence. He has always been very well cared for.

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Review from K P (Daughter of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident for the last 7 months. He has settled very well and been given so much support and care from the staff.
Excellent facilities and lots of activities to join. Certainly, recommend the home.

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Review from Alisa J (Daughter of Resident) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care for my father for nearly 6 years.

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Review from Wilma V (Friend of Resident) published on 11 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a pleasure to walk into Connaught Court. The home has a warm atmosphere and the staff are very friendly and caring. There is a wide range of activities and the organisers take into consideration what the residents like to do. One can vary where to sit; in the conservatory, in areas off the corridors,
in the lounge, library and garden. It is reassuring to know that my friend is in good hands.

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Review from Louise S (Daughter of Resident) published on 21 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Connaught Court is very welcoming and is tastefully decorated, all areas are fit for purpose and look very comfortable. The staff are attentive, kind and very approachable. They treat my mum with dignity and respect and consult very well with family members, including them in mum's plan of care. The
staff treat mum with kindness at all times. The reception staff are welcoming and friendly and nothing is too much trouble.

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Review from Y B (Daughter of Resident) published on 20 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care in planning our mother's move to Connaught Court was exemplary. The support shown to my sister and me during the transaction has been amazing and nothing has been too much trouble.

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Review from Dorothy H (Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think Connaught Court is the best home. I have found a family atmosphere here.

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Review from Janice A (Daughter of Resident) published on 30 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum moved into the dementia wing at Connaught Court and her care has been really good. The staff soon got to know her likes and dislikes and strengths and weaknesses. The staff are always willing to go the extra mile. Her care when in the residential wing was average as mum did not get the support she
needed. Not a criticism more a build for others at this early dementia stage as more help is needed.

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Review from S B (Friend of Resident) published on 15 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visit our friend regularly. The care provided is excellent our friend has settled and joins in the many activities. We usually stay to lunch well-presented food and a warm welcoming dining room. All areas are so warm and welcoming. There are facilities for coffee and biscuits, the staff are so welcoming
and remember our names. We have been a visitor for 18 months it is a care home we would choose if we could afford it.

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Review from V E (Respite Resident) assisted by family/friend published on 28 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all the staff caring and friendly.
The food has been of a good standard.

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Review from Catherine S (Daughter of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Warm and welcoming atmosphere. Staff make a point of stopping to talk and are quick to resolve any issues. I feel they know my father well.

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Review from Richard B (Son of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Prior to Mum coming to live here, she was in another nursing home and very unhappy. Although Mum has only been a resident for 9 days here we are very impressed as to what the care home staff have managed to achieve in such a short space of time. Mum is happy and seems to be eating a lot better. Her
personal care needs seem well met, including having her hair washed and set for the first time in 2 1/2 years. The staff have been able to encourage social interaction and, again, for the first time in 2 1/2years she is out of bed and interacting socially. Overall, our impression of the care and attention to detail of the staff is highly commendable.

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Review from Helen P (Daughter of Resident) published on 27 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father is extremely happy at Connaught Court. They try to give him the support to be independent. The staff are all very caring and look for areas and suggest to me things he needs. They are very proactive. The house has become his home. I would recommend highly Connaught Court York.

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Review from Hazel E (Resident) assisted by family/friend published on 30 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy here. The care, food and facilities are excellent.

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Review from Frank P (Friend of Resident) published on 13 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit regularly partly as a friend and partly as a Lodge Almoner and it is lovely to see the way staff look after residents. Especially when they are new arrivals because this can be a very traumatic time for them.

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Review from Heather C (Regular Volunteer) published on 10 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone here gets excellent care. I am always impressed with the care given to everyone. I always enjoy coming here and have been a volunteer for over 14 years.

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Current Review Score: 9.8 (9.847)

Overview of Review Score

The Review Score of 9.8 (9.847) out of 10 for Connaught Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.847 for Connaught Court is calculated as follows: ( (229 Excellents x 5) + (26 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 262 Ratings = 4.847

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Connaught Court is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 registered maximum number of service users is 18.8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Dec 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (1)

Marinda

Marinda Aydinalp

Job Title: Home Manager

Joined: 2014

Marinda Aydinalp joined Connaught Court as Deputy Home Manager in June 2014. In February 2022, she was promoted to Home Manager.


Marinda demonstrates clear vision, passion and dedication for the residents in her care. She played a significant part in Connaught Court being rated ‘Outstanding’ by CQC in 2023.


Marinda leads a highly experienced and dedicated team. She inspires them by being a role model in both her leadership and her passion for delivering the best care for residents.


Marinda has achieved the Dementia Care Mapping qualification whilst also pursuing an NVQ Level 5 Apprenticeship Programme. This demonstrates her commitment to continuously expanding her knowledge, enabling her to provide exceptional dementia care.


Marinda has created a Namaste Room, which allows residents living with dementia to enjoy a relaxing environment. The room has sensory equipment, including tactile walls, fibre optic lights, a star projector and bubble tubes, which support residents’ mental health and well-being.