Connaught Court

St Oswald's Road, Fulford, York YO10 4FA
Submit a Review
9.8 173 Reviews
  • Connaught Court, York
With its ‘Outstanding’ rating by the Care Quality Commission (April 2021), Connaught Court is located close to the city centre in York and provides residential care, nursing and residential dementia support with permanent care or short stay respite breaks. Residents can enjoy extensive grounds and inner courtyards, including a summer house, vegetable gardens and an area where chickens are kept.

The level of care each person receives will depend on their individual needs. This is continuously monitored and reviewed to ensure each person receives the right level of care. Please contact the Home for further information.

Show Connaught Court on the Map

Care Provided by Connaught Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 94 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Marinda Aydinalp (Home Manager)
  • Admission Criteria
    • Self-funding residents or Freemasons supported by their Local Authority
    • Ages 60+
  • Room Information
    • Single Rooms (94)
    • Single Rooms with ensuite Wet Room (94)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Connaught Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,163 – £1,336
    • Self-Funded Residential Dementia Care £1,667 – £1,957
    • Self-Funded Nursing Care £1,667 – £2,059
    • RESPITE Self-Funded Residential Care £1,279 – £1,469
    • RESPITE Self-Funded Residential Dementia Care £1,834 – £2,153
    • RESPITE Self-Funded Nursing Care £1,834 – £2,265

  • Our care fees for self-funded and local authority funded residents are subject to a preadmission needs assessment which is a requirement of admission, so the Home can fully understand the level of care and support required by each individual. The prices quoted are weekly and for guidance only. They will be confirmed following a full assessment. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs. Respite care may be offered and is usually 10% above the permanent care fees, subject to availability and will depend on an assessment of a person’s care needs.
  • (these prices are only a guideline, please contact Connaught Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking on site


Connaught Court Reviews (173)

Total of 173, showing 141-160
9.8

Connaught Court has a Review Score of 9.8 (9.847) out of 10, based on 22 reviews in the last 2 years. Over all time Connaught Court has 173 reviews.

Overall Experience

  • 133
  • 35
  • 4
  • 0
  • 1

Date Published

173
7
8
22
151

Review from Sally J (Daughter of Resident) published on 3 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is always clean, warm, fed well and on most days has a smile which is everything I could wish for.
The whole atmosphere is welcoming, warm and friendly on every visit. The buildings and rooms are immaculate. Food is hot and looks tasty.
My only negative is (and its not very often) that
I see more staff in the office than on 'the floor'

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian G (Son of Resident) published on 12 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Connaught Court is a well run care home. Staff at all levels are knowledgeable, considerate and caring. The environment is very good - clean, well maintained and comfortable. There are well thought out public areas - lounges, balconies, conservatory, gardens - especially after the make-over in January
2016.
There are frequent events and exercises for residents with a wide-ranging and full events programme. Food is good with flexibility to have it in one of two dining rooms or in private rooms.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M W (Friend of Resident) published on 2 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Receptionist was very helpful and professional.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T T (Son of Resident) published on 26 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother moved into Connaught Court her life has improved. The staff are excellent, my mother moved from another dementia home which was horrible. Now she's in Connaught Court both her and her family are much happier knowing she has the best on offer.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C H (Son of Resident) published on 26 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Facilities always clean and tidy. Food varied and acceptable (good vegetarian options).
Personal care good and responsive. Choice of activities acceptable - main problem is remember what's on - maybe a better way of reminding the residents what's happening that day. Car parking for visitors very poor.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Betty D (Friend of Resident) published on 25 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting my friend. Unfortunately he spends a lot of time resting in bed. If he was more stimulated to be involved as he was always a very active person. Otherwise the home is well run, very efficiently and well mannered staff. Lovely warm, clean and very homely.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C P (Daughter of Resident) published on 25 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has dementia and beyond any care that I could give, I am also impressed by the loving nature of the care she receives here. It is efficient and people really care for the elderly confused people.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P I (Friend of Resident) published on 25 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From observations only I consider Connaught Court to be a perfect place to live and to have a comfortable, cared for life. I have made enquiries and intend to place my name on the waiting list.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Resident) published on 19 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Has deteriorated in recent years due to staff shortages and certain building preparations being carried out. Residents communications re these subjects are poor and cause confusions as to what is happening.

Reply from Kristin Mewald, Marketing & Communications Officer at Connaught Court

The Home Manager has spoken to Mrs Carr and has resolved the security issue.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Owen D (Resident) published on 19 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy at Connaught Court and feel that my needs are being met most of the time and the staff strive to ensure this.


I moved to Connaught Court as I had no relations close by and couldn't manage on my own and I do not regret moving in.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J H (Friend of Resident) published on 13 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Every day the residents are looked after in an exemplary way. The only thing the residents require is impossible to provide and that is the family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mollie B (Relative of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a visitor several questions below I cannot comment on however an overall impression is very good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from June W (Regular Volunteer) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I work in the home as a volunteer once a week, running the shop for the residents. The residents and staff are always pleasant and are always pleased to see us. The home is always clean and tidy and the residents receive the care and dignity they require.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Effie M (Resident) published on 8 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I were on the waiting list at Connaught Court and when he suddenly died in November 1015, I was very soon offered accommodation. I was extremely lucky and I love the room I am now in. Comfy, cosy and nice view from the window. The staff are perfect in every way, so kind and helpful form
those in charge through to workmen and cleanliness. The food is extremely food and most enjoyable. Every where is beautifully clean. I would recommend Connaught Court to everyone and thank god I'm here where I feel safe a cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joyce B (Friend of Resident) published on 7 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I stay for lunch 4 times a month, the service and meals are excellent. All the staff are helpful and keep me informed if there is a concern. Always a cheerful greeting from reception staff when I enter. Tea and coffee always available makes it feel like home for visitors and residents. Residents are
cared for well and respected. Rooms are clean and hygienic. All staff are patient in awkward situations when residents are confused.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Steven P (Son of Resident) published on 7 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has dementia and often doesn't recognise me as I can only visit infrequently as I live in the USA. I am always really impressed with how caring, patient and cheerful all the staff are and how well cared for and loved my mother is. She has had some health issues (she's 95!) and the team work hard
to make her as comfortable as possible and back to an even keel, or as even as can be managed. I am just simply highly impressed with the standard of the accommodation and the care and attention my mother receives.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian B (Son of Resident) published on 7 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic place, friendly staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A H (Friend of Resident) published on 7 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a warm welcome at reception and whoever is on duty seems to know exactly where to find the resident you are visiting. Everything clean and tidy, and staff are cheerful and extremely helpful. Residents seem very content.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John R (Nephew of Resident) published on 6 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A happy, caring environment. Staff are helpful and helping in all aspects. Readily recommended to anyone.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Veronica W (Daughter of Resident) published on 5 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is always a lovely atmosphere here - calm, welcoming, happy and friendly. The premises are always clean, smart, nicely furnished and comfortable. Tea, coffee and biscuits are always available at various venues within the building. As well as a main lounge there is a choice of smaller communal
areas indoors and outside. The grounds and gardens are maintained to a high standard and are readily accessible. Regular activities are well attended. The managers are very approachable and friendly, all the staff smile. They all know my mother and all the other residents by name. Everyone takes time to have a word or two - it feels just like a large family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.847)

Overview of Review Score

The Review Score of 9.8 (9.847) out of 10 for Connaught Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.847 for Connaught Court is calculated as follows: ( (229 Excellents x 5) + (26 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 262 Ratings = 4.847

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Connaught Court is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 94 registered maximum number of service users is 18.8, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Dec 2019

Overall
Outstanding

  • Caring

    Good

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Marinda

Marinda Aydinalp

Job Title: Home Manager

Joined: 2014

Marinda Aydinalp joined Connaught Court as Deputy Home Manager in June 2014. In February 2022, she was promoted to Home Manager.


Marinda demonstrates clear vision, passion and dedication for the residents in her care. She played a significant part in Connaught Court being rated ‘Outstanding’ by CQC in 2023.


Marinda leads a highly experienced and dedicated team. She inspires them by being a role model in both her leadership and her passion for delivering the best care for residents.


Marinda has achieved the Dementia Care Mapping qualification whilst also pursuing an NVQ Level 5 Apprenticeship Programme. This demonstrates her commitment to continuously expanding her knowledge, enabling her to provide exceptional dementia care.


Marinda has created a Namaste Room, which allows residents living with dementia to enjoy a relaxing environment. The room has sensory equipment, including tactile walls, fibre optic lights, a star projector and bubble tubes, which support residents’ mental health and well-being.