Fulford Nursing Home

43 Heslington Lane, Fulford, York YO10 4HN
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9.5 103 Reviews
  • Fulford Nursing Home, York
Fulford Nursing Home is situated in the heart of Fulford, an attractive area of historic York and has the dual benefit of a quiet, secluded location within easy access of the York’s many wonderful amenities.

As the last family run independent nursing home in York, Fulford Nursing Home can offer everyone the time, care, warmth and friendship necessary to make this a real home from home - a home full of friendship and love.

The Home provides everything residents need in the widest sense; considerate care, a fulfilling life and support for their friends and families. At the heart of the service is 24-hour residential and nursing care from dedicated care staff. Through building enduring relationships with every resident the Home ensures that residents can live their lives the way they choose to.

Fulford Nursing Home has an open door policy and encourages family and friends to visit the home to spend time with their loved ones. There is always a cup of tea, a homemade cake and a warm welcome to all visitors. The home is family run and prides itself on the high quality care it delivers everyday.

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Care Provided by Fulford Nursing Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Fulford Nursing Home Ltd
  • Person in charge
  • Angela Sellers (Registered Manager)
  • Admission Criteria
    • Not mental health
    • Ages 55+
  • Room Information
    • Single Rooms (12)
    • Couples/Companion Rooms (8)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019
    • Number of floors: 3

Funding & Fees Guide for Fulford Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,600
    • Self-Funded Nursing Care £1,000 – £1,600
    • RESPITE Self-Funded Residential Care £1,000 – £1,500
    • RESPITE Self-Funded Nursing Care £1,000 – £1,500
  • (these prices are only a guideline, please contact Fulford Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please call at any time - no appointment is necessary.


    Telephone Business Manager who will happily have a meeting at the home


  • Parking

  • Ample parking outside the house on the driveway or on the road.
    Please ring ahead if needing assistance, a wheelchair can be provided if required. A disabled parking bay at the front of the house.


Fulford Nursing Home Reviews (103)

Total of 103, showing 1-20
9.5

Fulford Nursing Home has a Review Score of 9.5 (9.496) out of 10, based on 11 reviews in the last 2 years. Over all time Fulford Nursing Home has 103 reviews.

Overall Experience

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Review from Julie N (Daughter of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum came to Fulford nursing home for rehabilitation after a fall. She was there from 27.11.24 to 13.12.24. She was very happy with her stay. The food was excellent and the staff very good. She had to share a room which wouldn't have been her preference but thankfully got on well with her roommate. The
only problem was the toilet. It was in the tiniest cupboard and they could barely close the door which offered very little privacy. Other than that her stay was needed by both of us and the care she got was great. Thank you.

Reply from Elizabeth Hancock, Proprietor at Fulford Nursing Home

Thank you for your review. I am pleased your mum enjoyed her stay and has returned home after some support. I must admit our home is a homely converted home and not every room has the spacious en-suites as a new build has. I will take that on board as feedback and something to work towards. I do wish you all well. It was lovely to meet you. Feel free to call in any time; the kettle is always on! Lizzie and everyone at Fulford Nursing Home.


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Review from A H (Resident) published on 26 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I left Fulford Nursing Home I have settled back home, and with the help of carers, my family and friends from Church, it is so nice to be home. I can't thank you all enough for the wonderful care and attention I received from your wonderful care from everyone, admin, nurses, staff and of course
the chef.

Reply from Elizabeth Hancock, Proprietor at Fulford Nursing Home

Thank you for your review we are really pleased you are home and doing well. It was lovely to meet you and to be able to support you while you got back in your feet. Take care and pop in for a cuppa and cake anytime.


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Review from R M (Respite Resident) published on 24 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was a resident at Fulford Nursing Home from 06/01/2025 until 14/01/2025. I was pleasantly surprised to find a truly home from home after sometimes not so good reports care homes in news reports. I was only there for 8 days and I was very comfortable and content. I thought the food to be restaurant
quality and all staff excellent and very kind.

Reply from Elizabeth Hancock, Proprietor at Fulford Nursing Home

Thank you for your review. I hope all is well now you are home again. It was great to be able to offer you support and don't forget to call in for a cuppalove from Everyone at Fulford Nursing Home


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Review from V W (Daughter of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My dad came in here to rehabilitation and came out worse, plus half his clothes were missing when he came out. I rang up about them but no one rang back, the place was OK but I certainly wouldn't pay to go in there.

Reply from Elizabeth Hancock, Proprietor at Fulford Nursing Home

I am very sorry to hear your dad's experience staying with us fell short of our standards. I will ask our laundry staff if they have any clothing belonging to your dad and make arrangements to return it. Thank you for your review which I will share with all staff and we will look to improve. If you wish to speak with me personally please do call me.


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Review from A K (Daughter of Resident) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother went there for respite and the staff were so lovely. I was able to visit daily and was always welcomed by all of the staff.

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Review from B A (Resident) assisted by family/friend published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very good experience. I felt well cared for and looked after. I really enjoyed the food and the company.
I wasn't too keen on sharing a room and felt the bedroom was too small for two people.
My short stay helped prepare me for a return to my own home.

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Review from L C (Wife of Resident) published on 30 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a good care home. Very clean. The staff were very good. The food was excellent.

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Review from Mary P (Respite Resident) assisted by family/friend published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thoroughly enjoyed the stay at Fulford Nursing Home. Couldn't fault anything, staff were always friendly and helped a lot. Nothing was too much trouble. Thank you very much for your help and support.

Reply from Elizabeth Hancock, Proprietor at Fulford Nursing Home

Hi Mary,
Great to hear from you.
It was lovely to meet you and to be able to offer some support when you needed it. Glad you are home and feeling better.
Take care and when you fancy a cuppa, call in and see us, everyone at Fulford Nursing Home.


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Review from A A (Daughter of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleasant experience, staff very good. Caring is very good. Very nice staff.

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Review from Liza M (Friend of Resident) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fulford Nursing Home looked after a family friend for several years with a high level of skill, enormous care and dignity and outstanding kindness. My experience, visiting her over the years, has always been of a home with a friendly, cheerful and very welcoming atmosphere both for residents and visitors.
The day rooms are comfortable, warm and attractive and the staff going in and out clearly know each person well, talking to them and attending to their various needs in a way that shows their knowledge. In her bedroom, they created a personal corner for her taking care to put up her pictures and china so that it felt as homely for her.


Our friend was beautifully looked after and treated with dignity and respect. The staff always took any concerns she or I had seriously and responded to them. The staff at Fulford Nursing Home work very much as a team so she had consistency of care. I can never thank the staff enough for the care and kindness she received over her years at Fulford Nursing Home.


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Review from M W (Resident) published on 3 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is my first experience of living in a home and I am pleasantly surprised - particularly at the friendliness and helpfulness of the staff of all levels, management down to the floor cleaner. The only disappointment is my failure to be able to start to meet other residents (some of them never leave
their rooms) and those who are hard of hearing only talk in whispers.

Reply from Elizabeth Hancock, Proprietor at Fulford Nursing Home

Thank you for your review. It was lovely to meet you and your family and when you are in York again please call in and see us. All the best from all the staff.


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Review from A A (Daughter of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Cannot thank the team who looked after my father after a recent fall. Not only was the care amazing, the staff looked after the relatives just as well. Extremely thankful for the kindness and care my father received. He is truly grateful. Thank you so much.

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Review from C S (Respite Resident) published on 23 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Found the staff very helpful and friendly.

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Review from J F (Resident) assisted by family/friend published on 20 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family was very happy that mum was in a lovely place being looked after well and being fed tasty gluten-free food. All the staff were so kind and patient and cheerful with all the residents including mum. Thank you for the good wishes in the card you sent subsequent to her return.

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Review from P B (Respite Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoyed my stay at Fulford Home even though my profound deafness made it extremely hard work for the staff and guests to cope without excluding myself. An amazing choice of food and drink and is so well presented. I wish Fulford Nursing home every success.

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Review from J T (Respite Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is friendly and very clean. The food each day is very good "extremely" We are all lucky to be so well cared for. My thanks to all the staff.

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Review from A F (Resident) published on 16 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent care

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Review from Megan D (Friend of Resident) published on 16 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting the care home for over four years now, all the staff are so welcoming, friendly and attentive, there are plenty of activities held for the residents and feedback is collected regularly to make any improvements to their experience. Personal circumstances are always taken into consideration
to best accommodate residents needs and make their life here as comfortable as possible. It is a beautiful thing to see!

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Review from C I (Daughter of Resident) published on 17 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was sent to Fulford temporarily after breaking her wrist. The staff were excellent and caring.

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Review from Moira B (Respite Resident) published on 25 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was discharged from York hospital to Fulford Nursing Home for rehabilitation after a fracture to my pelvis. I found the staff to be very caring and helpful. There were plenty of activities to keep us all entertained. The OT team worked with me every day until I was fit enough to climb the stairs and
return home. Overall an excellent care home.

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Current Review Score: 9.5 (9.496)

Overview of Review Score

The Review Score of 9.5 (9.496) out of 10 for Fulford Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.496 for Fulford Nursing Home is calculated as follows: ( (70 Excellents x 5) + (47 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 125 Ratings = 4.496

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fulford Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (6)

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Frequently Asked Questions about Fulford Nursing Home

What types of Care is Fulford Nursing Home registered for?

Older Person Care, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Fulford Nursing Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Fulford Nursing Home have?

There are 12 Single Rooms and 8 Couples/Companion Rooms.

What are the Facilities & Services at Fulford Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fulford Nursing Home to the centre of York?

1.6 mile(s) as the crow flies, distance by road may be significantly further.