Fulford Nursing Home

43 Heslington Lane, Fulford, York YO10 4HN
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9.5 103 Reviews
  • Fulford Nursing Home, York
Fulford Nursing Home is situated in the heart of Fulford, an attractive area of historic York and has the dual benefit of a quiet, secluded location within easy access of the York’s many wonderful amenities.

As the last family run independent nursing home in York, Fulford Nursing Home can offer everyone the time, care, warmth and friendship necessary to make this a real home from home - a home full of friendship and love.

The Home provides everything residents need in the widest sense; considerate care, a fulfilling life and support for their friends and families. At the heart of the service is 24-hour residential and nursing care from dedicated care staff. Through building enduring relationships with every resident the Home ensures that residents can live their lives the way they choose to.

Fulford Nursing Home has an open door policy and encourages family and friends to visit the home to spend time with their loved ones. There is always a cup of tea, a homemade cake and a warm welcome to all visitors. The home is family run and prides itself on the high quality care it delivers everyday.

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Care Provided by Fulford Nursing Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Fulford Nursing Home Ltd
  • Person in charge
  • Angela Sellers (Registered Manager)
  • Admission Criteria
    • Not mental health
    • Ages 55+
  • Room Information
    • Single Rooms (12)
    • Couples/Companion Rooms (8)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019
    • Number of floors: 3

Funding & Fees Guide for Fulford Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,600
    • Self-Funded Nursing Care £1,000 – £1,600
    • RESPITE Self-Funded Residential Care £1,000 – £1,500
    • RESPITE Self-Funded Nursing Care £1,000 – £1,500
  • (these prices are only a guideline, please contact Fulford Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please call at any time - no appointment is necessary.


    Telephone Business Manager who will happily have a meeting at the home


  • Parking

  • Ample parking outside the house on the driveway or on the road.
    Please ring ahead if needing assistance, a wheelchair can be provided if required. A disabled parking bay at the front of the house.


Fulford Nursing Home Reviews (103)

Total of 103, showing 21-40
9.5

Fulford Nursing Home has a Review Score of 9.5 (9.496) out of 10, based on 11 reviews in the last 2 years. Over all time Fulford Nursing Home has 103 reviews.

Overall Experience

  • 63
  • 37
  • 3
  • 0
  • 0

Date Published

103
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Review from Maureen R (Respite Resident) published on 7 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay at Fulford Nursing Home was excellent. No one can be faulted, all were very friendly and kind towards me. I was well looked after by all.

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Review from J R (Husband of Resident) published on 4 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife came to Fulford Nursing Home at the end of May from hospital having had a stroke which affected her voice and swallowing. The home was a pleasure to visit and treatment from all the staff was excellent. During her short stay of three weeks, as she died on the 19th of June I was treated with
great dignity by the staff on duty that night. I have visited many homes in the York area and this is in my opinion top of the list. My friends and my Minister who also visited my wife all made the same comments to me about the home. A great credit to all at the home.

Reply from Elizabeth Hancock, Proprietor at Fulford Nursing Home

Thank you so much for your lovely comments. It was a privilege and honour to care for you both and support you during a difficult time.
We all send you our love and best wishes and hope you will call in and see us - kettle's always on! The Manager and All the Staff


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Review from D G (Resident) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Fulford us a friendly place with a family feel. It has a couple of points worth mentioning. One is the very attractive front garden where you can sit and chat and there there is the garden room in the back undisturbed by television.

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Review from B K (Resident) assisted by family/friend published on 5 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and compassion from the staff have been excellent. All were so friendly and did everything possible to make me comfortable. The staff do a wonderful job.

Reply from Elizabeth Hancock, Proprietor at Fulford Nursing Home

Thank you for your review. We all hope you are doing well now you are back at home.
Take care.


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Review from Lana K (Granddaughter of Resident) published on 5 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During the coronavirus pandemic, my Nan went downhill rapidly. Her mental health and physical strength declined and as time went on, she was having more and more falls. Eventually, social services deemed that it was unsafe for her to be left alone and that 24/7 care was in her best interest. Myself
and my family were heartbroken. This was something we had promised Nan we would never do and had believed we would never have to. Nan has already been a resident of Fulford Nursing Home for at least 8 months. She has made many friends with staff and other residents and constantly praises them to the heavens. I, myself, have seen the spectacular care given. It gives myself and my family peace of mind to know Nan is well looked after. Each time we visit, it’s as though we are visiting our extended family! I would recommend this home to anyone in a similar situation to ours.

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Review from C P (Daughter of Resident) published on 2 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted for a period of nine days under the remit of your community response team and received excellent care and attention whilst in the home from all of the staff.

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Review from Keith H (Son of Resident) published on 2 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is very happy there, all staff are brilliant in helping her deal with the condition she finds herself in. All very cheerful and helpful and with dignity at all times. When I'm visiting, everyone is very friendly and helpful to me.

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Review from Jude W (Daughter of Resident) published on 12 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 96-year-old Mum was admitted to Fulford Nursing Home in June and from day one the care, kindness and professionalism in the way Mum was treated was wonderful. The manager always had her many needs treated with care, respect and compassion, as did all the staff. My daughter and I were always welcomed
into the home with warmth and friendliness, this is a well run and genuinely caring nursing home. Mums passing was peaceful there. Thank you all.

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Review from June L (Respite Resident) published on 25 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was here for 3 weeks following a fall resulting in a fractured pelvis and humerus. Everyone was lovely from the cleaner up to the manager. Nothing was too much trouble and everything was done with a smile and a friendly chat. I needed help with everything in the first week and certainly received all
the help I needed. The food was of a high standard and on the odd occasion I didn't want anything on offer an alternative was always offered.

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Review from Nicky H (Daughter of Resident) published on 11 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was admitted to Fulford Nursing Home after being diagnosed as 'end of life' and I can honestly say this care home is one of the best. The staff are absolutely amazing with all the residents and showed my Mum the utmost care and compassion. The COVID measures were excellent, testing before every
visit to ensure the safety of the residents and staff. The food is excellent, cooked by their own chef to residents requirements, nothing was too much trouble. The house is an Edwardian building with a lovely garden and nearby parking.
The staff always had time to talk to me about Mum and I was always kept informed about her declining condition during her 10-day stay. One of the nurses was with Mum, holding her hand when she passed away and I'm eternally grateful for that. Many thanks to all of you for your kindness.

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Review from E H (Resident) published on 3 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were delightful but very hard-pressed. I sometimes needed to be escourted to the toilet and has to wait an hour or more if my need occurred at the 'wrong time'.

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Review from E B (Daughter of Resident) published on 24 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved from her previous care/nursing home and went from end of life to stable. Fulford are outstanding, caring, kind and exceptional in what they do. I am extremely grateful for the time they have given me back with my mum.

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Review from Ann H (Sister of Resident) published on 10 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly approachable staff always caring and very helpful. Ready to give advice if needed regarding the resident's welfare. 2020 has been a very difficult year for everyone but the staff at Fulford have gone the extra mile keeping the residents entertained and focused on a daily basis. I can’t
thank them enough for looking after my sister and keeping me up to date with everything that is going on.

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Review from Elaine B (Daughter of Resident) published on 6 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mother received excellent care whilst she was with you. We can't thank you enough.

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Review from D E (Son of Resident) assisted by family/friend published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely professional caring staff, excellent care throughout.

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Review from J T (Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From feeling worried and insecure, my stay at Fulford Nursing Home has given me a new lease of life. The staff and service here are quite simply wonderful and have attended to my every need. All done on a family atmosphere. I lack achievement, but they do it a Fulford Nursing home. The staff work as
a team and all get on together.
Although situations can change rapidly, and as a result become very difficult for everyone. The carers cope very well and still provide excellent care. Thank you.

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Review from S C (Resident) published on 21 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I went to Fulford Nursing Home following a fall and was there for just over a month. The staff were lovely, treating me with care and kindness. The home-cooked food was great! My dignity was respected and I felt safe.

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Review from W W (Respite Resident) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoyed a very caring, happy stay at Fulford. 100% better than the major dementia care home that my beloved late wife had to endure.

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Review from Alan W (Resident) published on 4 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and the food were excellent. The two chefs did a wonderful job with what they produced. Each meal had a choice of many dishes and their staff were caring. The nursing staff were caring, the nursing staff were always kind and they handled the difficult patients gently.

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Review from D G (Resident) assisted by family/friend published on 2 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Good care.
Lovely staff.
Well looked after.

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Current Review Score: 9.5 (9.496)

Overview of Review Score

The Review Score of 9.5 (9.496) out of 10 for Fulford Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.496 for Fulford Nursing Home is calculated as follows: ( (70 Excellents x 5) + (47 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 125 Ratings = 4.496

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fulford Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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