Fulford Nursing Home

43 Heslington Lane, Fulford, York YO10 4HN
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9.5 103 Reviews
  • Fulford Nursing Home, York
Fulford Nursing Home is situated in the heart of Fulford, an attractive area of historic York and has the dual benefit of a quiet, secluded location within easy access of the York’s many wonderful amenities.

As the last family run independent nursing home in York, Fulford Nursing Home can offer everyone the time, care, warmth and friendship necessary to make this a real home from home - a home full of friendship and love.

The Home provides everything residents need in the widest sense; considerate care, a fulfilling life and support for their friends and families. At the heart of the service is 24-hour residential and nursing care from dedicated care staff. Through building enduring relationships with every resident the Home ensures that residents can live their lives the way they choose to.

Fulford Nursing Home has an open door policy and encourages family and friends to visit the home to spend time with their loved ones. There is always a cup of tea, a homemade cake and a warm welcome to all visitors. The home is family run and prides itself on the high quality care it delivers everyday.

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Care Provided by Fulford Nursing Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Fulford Nursing Home Ltd
  • Person in charge
  • Angela Sellers (Registered Manager)
  • Admission Criteria
    • Not mental health
    • Ages 55+
  • Room Information
    • Single Rooms (12)
    • Couples/Companion Rooms (8)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019
    • Number of floors: 3

Funding & Fees Guide for Fulford Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,600
    • Self-Funded Nursing Care £1,000 – £1,600
    • RESPITE Self-Funded Residential Care £1,000 – £1,500
    • RESPITE Self-Funded Nursing Care £1,000 – £1,500
  • (these prices are only a guideline, please contact Fulford Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please call at any time - no appointment is necessary.


    Telephone Business Manager who will happily have a meeting at the home


  • Parking

  • Ample parking outside the house on the driveway or on the road.
    Please ring ahead if needing assistance, a wheelchair can be provided if required. A disabled parking bay at the front of the house.


Fulford Nursing Home Reviews (103)

Total of 103, showing 41-60
9.5

Fulford Nursing Home has a Review Score of 9.5 (9.496) out of 10, based on 11 reviews in the last 2 years. Over all time Fulford Nursing Home has 103 reviews.

Overall Experience

  • 63
  • 37
  • 3
  • 0
  • 0

Date Published

103
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92

Review from Margaret N (Respite Resident) published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During my short stay at the Fulford Nursing Home, I was made most welcome by the staff, who all worked together as a team.
All patients were treated with respect. Nothing was any trouble for the staff. I was helped in every way possible and you were made to feel at home.
Food; it was fit for King
or Queen.
No complaints whatsoever.

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Review from G K (Resident) assisted by family/friend published on 18 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

One night stay only. Referred from hospital for rehab assessment.
Relatives made to feel very welcome.

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Review from D G (Resident) published on 26 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent service good food and a lovely atmosphere.

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Review from A A (Resident) assisted by family/friend published on 10 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

No complaints.
My only criticism would be that the building is not entirely suited (agewise) for purpose.

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Review from Elizabeth K (Respite Resident) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

If someone had a fall like I did and needed help walking, I think it was excellent. In the six days I was in Fulford I thought the staff would do anything to help you and very pleasant.

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Review from Doreen A (Respite Resident) published on 12 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Couldn't fault it!

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Review from Mary B (Resident) published on 12 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Meals adequate. Comfortable bed etc.
Staff very good.
Activities are limited. Most residents watched TV or slept.

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Review from Charles N (Respite Resident) published on 4 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was well cared for during my stay at the nursing home.
The staff were very attentive to my needs, including taking me for short walks. Visiting O/T staff drew up a series of exercises for me to do. My shared bedroom was comfortable and adequately furnished. The nursing staff ensured that residents
received their medication at the appropriate times.
There was a choice of food at breakfast, lunch and evening meal. Tea/coffee etc and snacks were available, mid-morning, mid-afternoon and prior to bedtime.

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Review from B J (Resident) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Only in for 4 days. NHS respite. Excellent.

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Review from C A (Respite Resident) assisted by family/friend published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my very first day of admission, I was made to feel very welcome and put at ease by all the staff, carers and residents.
I was very grateful to all the staff, carers and residents for all their care, attention and friendship during my stay whilst convalescing.
To all concerned, much appreciated.

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Review from C M (Resident) published on 8 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone was extremely kind and helpful.

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Review from J L (Respite Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Only in the home for 3 weeks. Difficult to pass judgement on such a short stay. A caring staff, quite impressive.

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Review from Angela S (Friend of Resident) published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A warm, friendly welcome to both residents and visitors. Extremely helpful and caring staff who seek to provide the best possible service. Nothing is too much trouble. It is a very homely place where residents and visitors are treated like a family.
Particular attention to small details is given such
as favourite food and special needs. Visitors are immediately asked if they would like a drink on arrival and homemade cakes are always offered to everyone. Any problems are soon addressed and the management team are always ready to support and communicate with family and carers as appropriate, respecting confidentiality.

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Review from Susan D (Niece of Resident) published on 17 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt spent three months in Fulford Nursing home for end of life care.
We couldn’t have chosen a better place for her to end her days. The staff are so caring and made her last few months as comfortable as possible. They accommodate relatives in the best possible way, always approachable and always
offering drinks and meals to family wanting to spend quality time with residents.
I was always kept up to date with any concerns or changes and I know my aunt could not have been in a better place for her last few months.
Thank you all, you are an amazing team.

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Review from Gordon H (Respite Resident) published on 17 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I went to Fulford as a rehab patient. I was resident over 10 days and I found Fulford was a 1st class facility.
I still see the Occupational Therapist staff and they are very good.

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Review from Jacque F (Daughter of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely wonderful - Mum is very happy - what more can be said. The care manager and her team were a lifesaver back in March 2018 when I had been let down at the last minute by another home. But mum couldn't be more happy and has settled in very well.
Caring, understanding staff with a sense of humour
- highly recommend,

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Review from N D G (Respite Resident) published on 24 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience was starting as no previous experience at a care home.
The staff were efficient, helpful and did their best to help us.

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Review from Jane B (Daughter of Resident) published on 14 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum used the rehab care at Fulford Nursing Home for a couple of weeks. She was a little apprehensive about doing this at first, but have got to say she settled in quickly and all the staff were fab with her. The Oc health team visited every day and got her back on her feet again. The food was also very
good she said. Homemade cakes and scones, a choice at every meal. It all really helped to get her back on her feet again. It also gave us peace of mind that someone was there for her 24/7. Thank you so much for all you did for our mum, she’ll be back for visits and a natter.

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Review from A H (Sister of Resident) published on 19 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has been at Fulford Nursing Home since June 2018. It is a very friendly place and nothing is too much trouble for all the staff. My sister is very well cared for and supported well. Always clean and well dressed. The food is very good and my sister has put on weight. The staff also help support
the relatives and are always on hand to talk over anything they have concerns over.

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Review from David C (Resident) published on 12 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to say a big thank you to all the nurses and staff at Fulford Nursing Home for their kindness and help during my short stay. Best wishes and thanks for your card.

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Current Review Score: 9.5 (9.496)

Overview of Review Score

The Review Score of 9.5 (9.496) out of 10 for Fulford Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.496 for Fulford Nursing Home is calculated as follows: ( (70 Excellents x 5) + (47 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 125 Ratings = 4.496

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fulford Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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