Fulford Nursing Home

43 Heslington Lane, Fulford, York YO10 4HN
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9.5 103 Reviews
  • Fulford Nursing Home, York
Fulford Nursing Home is situated in the heart of Fulford, an attractive area of historic York and has the dual benefit of a quiet, secluded location within easy access of the York’s many wonderful amenities.

As the last family run independent nursing home in York, Fulford Nursing Home can offer everyone the time, care, warmth and friendship necessary to make this a real home from home - a home full of friendship and love.

The Home provides everything residents need in the widest sense; considerate care, a fulfilling life and support for their friends and families. At the heart of the service is 24-hour residential and nursing care from dedicated care staff. Through building enduring relationships with every resident the Home ensures that residents can live their lives the way they choose to.

Fulford Nursing Home has an open door policy and encourages family and friends to visit the home to spend time with their loved ones. There is always a cup of tea, a homemade cake and a warm welcome to all visitors. The home is family run and prides itself on the high quality care it delivers everyday.

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Care Provided by Fulford Nursing Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Fulford Nursing Home Ltd
  • Person in charge
  • Angela Sellers (Registered Manager)
  • Admission Criteria
    • Not mental health
    • Ages 55+
  • Room Information
    • Single Rooms (12)
    • Couples/Companion Rooms (8)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019
    • Number of floors: 3

Funding & Fees Guide for Fulford Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,600
    • Self-Funded Nursing Care £1,000 – £1,600
    • RESPITE Self-Funded Residential Care £1,000 – £1,500
    • RESPITE Self-Funded Nursing Care £1,000 – £1,500
  • (these prices are only a guideline, please contact Fulford Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please call at any time - no appointment is necessary.


    Telephone Business Manager who will happily have a meeting at the home


  • Parking

  • Ample parking outside the house on the driveway or on the road.
    Please ring ahead if needing assistance, a wheelchair can be provided if required. A disabled parking bay at the front of the house.


Fulford Nursing Home Reviews (103)

Total of 103, showing 81-100
9.5

Fulford Nursing Home has a Review Score of 9.5 (9.496) out of 10, based on 11 reviews in the last 2 years. Over all time Fulford Nursing Home has 103 reviews.

Overall Experience

  • 63
  • 37
  • 3
  • 0
  • 0

Date Published

103
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Review from Paula T (Resident) published on 5 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything about my care was first class. The staff, accommodation, food and facilities were excellent, as was the cleanliness.

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Review from Sheila B (Respite Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found everything very good and staff were excellent.

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Review from Doreen W (Resident) published on 27 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were very good with nothing being too much trouble. Food is good.

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Review from Joyce S (Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

It was unfortunate that during my stay at Fulford Nursing home, there was no hot water in our room. Hence strip washing in 1 inch of lukewarm water. Not a good start to the day.

Reply from Elizabeth Hancock, Business Manager at Fulford Nursing Home

We did have an issue with our hot water which we reported to the CQC and worked with our plumber to resolve. I am very sorry for the inconvenience this caused during your stay.
Sending you our very best wishes, Liz and All at Fulford Nursing Home.


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Review from Jean D (Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care they gave me and the service that I had was really great, the staff were lovely and meals really good, it was really excellent. If I had to ever go into a home I would choose this one.
I would thank everyone for my care and I can't thank you enough. Thanks everyone.

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Review from J G (Resident) assisted by family/friend published on 27 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I enjoyed my stay at the Fulford Nursing Home. I felt safe and well looked after. The staff were kind and very obliging and took their time with me as I had problems walking.

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Review from G W (Resident) published on 3 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed at Fulford Nursing Home recently for a couple of weeks to recover from an infection. I was very happy indeed about my stay there. Everyone at Fulford was very kind and supportive. The accommodation and food was of a very high standard. I believe that my stay at Fulford helped speed up my recovery,
and I would happily recommend it to other people.

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Review from Alma H (Resident) assisted by family/friend published on 23 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the staff were extremely kind and friendly. Help was there if needed - and usually with humour. The food was excellent - my family commented on delicious cakes and tea when they visited too. My family also felt welcome and could ask questions without feeling a nuisance. If a stay was needed in
the future, I would not be worried as I now know how good Fulford Nursing Home is.

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Review from G H (Resident) assisted by family/friend published on 10 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the home to be very well run and would congratulate the owners. The food was always fresh as the chefs on site were very caring and able. The atmosphere was always pleasant and homely, everyone was welcoming and considerate- a very harmonious environment. I thought the surroundings were beautiful,
from the gardens which were beautifully tended to the cut flowers in the home. I would recommend this home to anyone needing care.

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Review from Malcolm G (Son-in-law of Resident) published on 30 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited Fulford Nursing Home on several occasions, each time staying for the largest part of the day. These visits have taken place over 2 years. Although the building needs a complete make-over, the staff appear to be hard working and caring people. The food is excellent and well prepared by
a very experienced chef. On my last visit there appeared to be more activities taking place which I feel was an improvement. Most of the residents appeared relatively happy.

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Review from Olga R (Resident) assisted by family/friend published on 29 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was grateful that they took me in at such short notice and let me stay for as long as I did.

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Review from J R (Resident) published on 15 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall I could not fault Fulford Nursing Home, at times it felt like I was on holiday. Food was good and well cooked, bed was clean and slept fairly good, but all staff from management down were very cheerful and obliging.
My only gripe was that physio therapy was good 'in house' but the back up
promised when I got home did not happen. Unfortunately I have been very ill since I came home, I have a serious chest infection which I believe started in Fulford. If the option to go into a nursing home came about (at 84 I still look after myself without care and drive). I would not hesitate to pick Fulford.

Reply from Elizabeth Hancock, Business Manager at Fulford Nursing Home

Dear J
I'm sorry to hear you are not feeling well. I will pass your comments regarding the lack of physio to the community response team who are in charge of services in the community. If you do feel you need some support going forward or just a break and some respite do not hesitate to ring me.
Take care and best wishes
Lizzie and All your friends at Fulford.


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Review from Anthony H (Son of Resident) published on 3 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are entirely happy with the life provided for my mother aged 97 at Fulford nursing home. She has been resident there for some six years since becoming non ambulant. Her level of physical need is therefore high requiring hoist transfers from bed to wheelchair, toilet etc. The home's staff do an excellent
job under very demanding and difficult circumstances.

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Review from Jacky I (Daughter of Resident) published on 25 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first contact when I was asked "what can we do to help you?" to my fathers death 6 months later, we were shown nothing but kindness but he entire staff team. At 95 years old, and largely bedridden towards the end of his life, he received excellent nursing and care.
There is a huge feeling
of warmth and friendliness as you enter the door. I felt safe leaving my father in their care.

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Review from Carol G (Daughter of Resident) published on 24 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fulford nursing home is certainly home from home, the staff are always friendly and helpful it's a pleasure to walk into the home. The staff have always gone over and beyond with my mother's care which means so much as we live so far away. Before my mother took up residence in Fulford it was a constant
worry, but now she is a permanent resident there I know she has constant care and attention and her quality of life is so much better for her.

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Review from Antonia R (Resident) published on 20 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had no idea that people who looked after the elderly and sick could be so patient. A wonderful feel in this nursing home with a constant sense of humour, under very trying circumstances. As an 83 year old I try to be as little a bother as possible and I have never been so well looked after with an
accompanying sense of humour!

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Review from D H (Resident) assisted by family/friend published on 10 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I had a happy and caring experience and would be happy to stay again if the occasion arose.

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Review from Geoff D (Resident) published on 19 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was staying for rehab (3 days in the end) Each morning I was brought a bowl of warm water, soap and towel to wash before dressing myself to go down to breakfast. Plenty of choice of food at all meals, choice of two courses (main and dessert) for lunch and tea. Coffee/tea snacks morning/afternoon and
supper. Beds made during the day. All of the staff are friendly, courteous and attentive manager came around frequently to check if any other requirements necessary. Duty nurse to issue medicines which are kept in a secure locker in the bedroom. An occupational therapist attended and ensured I had equipment to use at home.

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Review from E T (Daughter of Resident) published on 4 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good care. Home from Home good food would recommend this home.

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Review from Bryan H (Resident) assisted by family/friend published on 24 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent treatment from going into the nursing home to leaving. Everyone was caring and helpful, nothing was too much trouble. Everything was kept clean and tidy. Food was also very good. Would like to thank all the staff for the care and help received from everyone while staying with you.

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Current Review Score: 9.5 (9.496)

Overview of Review Score

The Review Score of 9.5 (9.496) out of 10 for Fulford Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.496 for Fulford Nursing Home is calculated as follows: ( (70 Excellents x 5) + (47 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 125 Ratings = 4.496

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fulford Nursing Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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