Barchester Mulberry Court Care Home

Clifton Park Avenue, Shipton Road, York YO30 5PD
Submit a Review
9.8 74 Reviews
  • Barchester Mulberry Court Care Home, York
Barchester Mulberry Court Care Home makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

The Care Quality Commission is the independent regulator for the care sector in England. On their most recent visit they noted (CQC’s copyright, recording a visit in May 2012) residents said that: ‘The staff are tremendous, they really look after me. I have recently spent some time away from the home but I’m really glad to be back,’ ‘it’s like home from home,’ and ‘being able to do things at my own pace is what I like.’

Care Provided by Barchester Mulberry Court Care Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Rachael Moss (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (62)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2016

Funding & Fees Guide for Barchester Mulberry Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,884
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.


  • (these prices are only a guideline, please contact Barchester Mulberry Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Mulberry Court Care Home Reviews (74)

Total of 74, showing 1-20
9.8

Barchester Mulberry Court Care Home has a Review Score of 9.8 (9.811) out of 10, based on 19 reviews in the last 2 years. Over all time Barchester Mulberry Court Care Home has 74 reviews.

Overall Experience

  • 58
  • 14
  • 2
  • 0
  • 0

Date Published

74
1
9
19
55
Overall Experience  Overall Experience 5.0 out of 5

Great, welcoming home. Fantastic staff and management. Such a warm, homely and happy Christmas feel around the entire building. It makes it feel like home from home. I love walking in to visit and see everyone's smiling face.

Reply from Jane Longstaff, On behalf of Mulberry Court at Barchester Mulberry Court Care Home

Thank you for your review and very kind words. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother was cared for here for three months before passing. The care she received was marvellous and the overall experience was five-star from her point of view and that of the family who visited regularly.
Care homes generally have a bad press but honestly, I can't find fault with the wonderful
care my mother received throughout her stay here.
Thank you to all the team, from reception staff to nursing staff and the gardeners/maintenance team.

Reply from Rachael Moss, General Manager at Barchester Mulberry Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team. With heartfelt thanks to you and the family, Rachael.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Beautiful home, exceptional garden. Staff are amazing, caring and polite. The manager is always on hand for all queries.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Mulberry Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We were so relieved to be able to book my mother-in-law into Mulberry Court for a week's respite care following an operation.
You don't know what you don't know do you? When someone who has been independent has a few weeks of not being so, you really don't know what to expect.
Staff at Mulberry
Court were really flexible about dates and the level of service that would be needed, and in the end, luckily my mother-in-law didn't need nursing, just lots of support. Staff were really sensitive and helpful with dressings, meds (including liaising with her own doctor who is out of the area) personal care, and just being chatty and friendly whilst she got back on her feet (quite literally!).
I would recommend Mulberry Court for its friendliness, flexibility and attention to detail. And very nice cakes in reception!

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Mulberry Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Barchester Mulberry Court Care Home for ten months now. We, as a family, can't fault all they do for my father and his health and well-being have been so much better since he came to Mulberry last July. The staff have been brilliant and I can't thank them enough for looking after
my dad and also taking care of my mum who visits every day.

Reply from Rachael Moss, General Manager at Barchester Mulberry Court Care Home

Thank you for your kind words, Nick, we strive to ensure the care is person-centred and the residents are always our main focus, I will pass on your kind words to the team. Please do look out for upcoming events for the family to attend, especially the beer tasting next month.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Barchester Mulberry Court Care Home is a fabulous home. I've been visiting my husband for eight months and it's like a second family to me. I can't praise the staff and management enough, the food's good, the care's good and I can go home after visiting knowing my husband's safe and happy.
First-class.
The staff not only care for my husband but look after me as well.

Reply from Rachael Moss, General Manager at Barchester Mulberry Court Care Home

Thank you for your kind words, Geraldine, you are indeed seen as part of the Mulberry family, the staff work so hard to enrich day-to-day life here at Mulberry, I will pass on your kind words to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

If you're struggling to find a care home, Mulberry Court is the one! My nana loves living here, the care she receives is amazing, nothing is too big for them to do! They make families feel very at home, also keep you up to date with all the changes that happen with your family member.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Mulberry Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

You will not get better care anywhere else, is excellent. It is my home, I love it here. Caring team, led by amazing manager.

Reply from Rachael Moss, General Manager at Barchester Mulberry Court Care Home

Coming from one of our residents, that is high praise indeed! Thank you Terry, I will pass this on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I can't recommend Mulberry Court enough. The care my dad has received is excellent, also the support myself, my brother, and especially my mum have received, has been exemplary, especially from the unit manager. Also a special mention to the home manager, who has been great in all aspects of my dad's
care. Excellent home ... highly recommended.

Reply from Rachael Moss, General Manager at Barchester Mulberry Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

The experience I had from the first phone call, email and face-to-face meeting was amazing! I was reassured, by the professional and friendly way my queries were answered, that the care my father would receive would be of a high standard. I loved the way all staff looked happy, they were spotlessly
clean and well-presented. Every staff member has a smile and goes about their difficult jobs with enthusiasm, not seen in every home. The home was odour-free, the food great and the care exemplary.
I feel extremely lucky that I found Barchester Mulberry Court Care Home for my father. It was a massive stress reliever to know he was being cared for so well and in such a lovely place. I can’t recommend it highly enough or say enough thank yous to the staff who took such great care of him in his last days.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Mulberry Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our auntie moved in after a fall breaking he arm and hip. We looked at many homes and found this one was the one we thought was best for her and it was for her short stay. The staff made her at home and looked after her so well till unfortunately, she passed away, everyone was wonderful throughout.
Thanks again.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Mulberry Court Care Home

Condolences to you and the family at this time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Our relative came to Mulberry Court for respite care and unfortunately passed away after only a few weeks with them. During the time she was with the home the staff were very understanding and kept in touch with us between our visits. She was looked after by everyone with care, compassion and understanding.
Each and every member of staff were very friendly and helpful, nothing was too much trouble. Unfortunately, she did not get the chance to be fully involved in all the brilliant activities the home offered.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Mulberry Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My father spent a week at Barchester Mulberry Court Care Home and he was really well looked after. I was very impressed with the care and kindness shown by all staff to my dad and that they were all so friendly when we visited. As a registered nurse myself, it was so nice to know that Dad was in a safe
and comfortable place being looked after by the super staff.
My dad developed a chest infection after a few days but a prompt referral for medical advice meant he received antibiotics and treatment quickly and he recovered well.
His room was clean and comfortable and the food looked very tasty!
Having a really good respite facility available is vital for my mum so that she can have a break as she is Dad’s full-time carer.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Mulberry Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, friendly and professional staff. Lovely atmosphere. Nothing is too much trouble and welcome all visitors.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Mulberry Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Thank you for looking after my dad so well during his period of respite. The level of care he received was excellent and every member of staff we dealt with was friendly, helpful and knowledgeable. I would definitely recommend it.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Mulberry Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Very happy with my room, staff and nursing care. Very attentive and happy staff. Always smiling!

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Mulberry Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We have nothing but positive comments for this care home.
The manager arranged care for my dad at very short notice and went above and beyond to ensure he was settled and well looked after. The facilities are excellent and the rooms are bright and comfortable.
We feel really lucky that our dad got
to spend time at Mulberry Court Care Home and would highly recommend it. Thank you to all the staff.

Reply from Rachael Moss, General Manager at Barchester Mulberry Court Care Home

Zoe,
Thank you so much for your kind words about the home and the team here at Mulberry, I will be sure to pass them on. I am so pleased we could support Dad and the family at a time when you needed it most.
It was a pleasure to meet such a gentleman, all be it brief.
Be sure to keep an eye on Facebook for upcoming events, you are always welcome here at Mulberry.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Mulberry Court Care Home now for about eighteen months and she is very happy there. The only thing that bothers her is if someone tries to move her out.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Mulberry Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

Mulberry Court Care Home provided essential end-of-life care for my mum. From the initial visit through to the last, the warm and compassionate environment was welcoming. Knowing that nursing care and regular visits from other medical professionals were easily available was a comfort. Also, the wider
care team delivered personal care with empathy and understanding.
The home is friendly and comfortable and has activities for residents, a hairdresser and a garden with plenty of wildlife for a mindful distraction for all to enjoy.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Mulberry Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My family and I are very grateful to the staff at Mulberry Court Care Home for the kindness and care that they gave to my mum during her stay there, and also for the support that they gave to us. Our experience of Mulberry Court Care Home has been completely positive and are very glad that mum was able
to spend her last few weeks there.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Mulberry Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.811)

Overview of Review Score

The Review Score of 9.8 (9.811) out of 10 for Barchester Mulberry Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.811 for Barchester Mulberry Court Care Home is calculated as follows: ( (186 Excellents x 5) + (30 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 222 Ratings = 4.811

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Mulberry Court Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Oct 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (9)

Rachael

Rachael Moss

Job Title: General Manager

Hello, my name is Rachael and I am the General Manager here at Mulberry Court.


I have worked in the social care industry for over 20 years and I joined the Barchester family in July 2022.


I have returned to East Riding following my husband’s completion of 35 years of royal naval service and semi-retirement, we are so pleased to be back in our home county to spend time with family and our young granddaughter.


I was recognised and awarded Hampshire’s care home manager of the year in 2020 for fantastic leadership and commitment to the social care sector and I am delighted to have joined the family here at Mulberry Court to share my knowledge and experience.


I am passionate about person-centred care and getting out and about locally with the residents and looking forward to getting to know everyone individually. ‘Being a manager is not just a job it’s a way of life and everyone in my care is treated like family’.


I look forward to welcoming you to our home.


Joshy

Joshy Thomas

Job Title: Deputy Manager

Joined: 2016

Hi, my name is Joshy and I am the Deputy Manager at Mulberry Court.


I have been a qualified RGN since 2005 and have worked in nursing homes and rehabilitation centres bringing a wealth of knowledge and experience to the home.


In 2016 I relocated to York and joined the Mulberry Court team as a staff nurse progressing my career to Unit Manager and now Deputy Manager in 2020. I aim to deliver the highest standard of nursing care to our Residents. I am a friendly and approachable person.


Ida

Ida Juliao

Job Title: Unit Manager

Hello, my name is Ida and I am one of the Unit Managers here at Mulberry Court. I have worked here for many years and enjoy providing high-quality nursing care for residents.


The unit I am responsible for is called ‘The Ridings’ and is on the ground floor of the building. I like to encourage team cooperation and good communication and create an atmosphere that feels welcoming for everybody


Lizzy

Lizzy Varghese

Job Title: Unit Manager

Joined: 2017

I worked at Mulberry Court as a Bank Nurse for many years, whilst also having a career in the NHS. In 2017, I was invited to apply for the role of Unit Manager by the management team. I was successful in my application and took up the post in July of that year.


The unit I am responsible for is called ‘Regency Suite’ and is on the first floor of the building. I am very proud of the work I do at Mulberry Court, promoting good nursing care for residents and fostering a sense of team spirit and a welcoming atmosphere.


Mark

Mark Boonham

Job Title: Head Chef

Joined: 2024

Hi, I'm Mark I am the new head chef here at Mulberry Court Care Home, I've been working in the hospitality sector for over 20 years now after starting in a country pub at the tender age of just 14 washing up!


That is where they began to teach me how to cook and that’s when my love for cooking and this career path began, once I’d finished my exams at school, I then went to York College to gain both experience and a recognised qualification.


As I progressed and furthered my career, I worked in several places before I then became head chef at a number of busy restaurants both in and around the York area developing my skills further as I went.


Outside of work, I have two young children who are my absolute world and when I am not at work, I will be found doing something with them.


Debbie

Debbie Richardson

Job Title: Hospitality Services Manager

Hi, my name is Debbie and I am the Hospitality Services Manager here at Mulberry Court. I have worked at Mulberry Court for 20 years starting as a carer and then onto housekeeping and hospitality.


I enjoy my job very much particularly meeting and speaking to residents on my rounds. I pride myself on having high standards and am dedicated to maintaining a clean and tidy homely environment with the support of my housekeeping team.


I am always willing to help out wherever I can and believe in teamwork to give our residents the best lifestyle we can.


Craig

Craig Best

Job Title: Head of Maintenance

Joined: 2024

Hi my name is Craig and I took on the role as head of maintenance in June 2024 after running my own property maintenance business for around 4 years, it has been a big change for me from working on my own for so long to being part of a team again but no two days are ever the same here at mulberry with lots of variation in the jobs/tasks that I do on a daily basis.


It’s nice to be able chat to with residents whilst carrying out my work hear their stories, and life experiences and learn about their varied backgrounds.


I have settled in well here at Mulberry and I look forward to using my knowledge and background for some projects around the lovely home and award-winning gardens we have here at Mulberry Court.


Zoe

Zoe Giles

Job Title: Lead activities co-ordinator

Joined: 2024

Hi my name is Zoe I am the lead activities co-ordinator here at Mulberry Court, I started in January 2024 having previously worked at another care home on reception, however, I started doing more and more activities with the residents there so when I got the chance to move across to a Barchester home and do the role of lead I took the opportunity.


I have always enjoyed organising and am usually the one in the family who brings everyone together and sorts things so I feel I have found my true calling!


I am so lucky to be able to say I love my job, no two days are ever the same, although every day is so rewarding and to know I have made a difference to someone is the greatest feeling whether that’s through a group activity or an individual room visit to even stopping and saying a few words to them.


Roy

Roy Haley

Job Title: Resident ambassador

Hi, my name is Roy, I’ve been living at Mulberry Court since 2023.


I love living at Mulberry and I enjoy being the Resident Ambassador.


Residents have said that I’m a very heartwarming, soft and patient gentleman who gives comfort to all. I’m a true gentleman and as I say “What you see, is what you get.”


I enjoy going for walks around the local area with other residents for Roy’s Magical Mystery Tour.


I’ve got attention to detail and it’s my mission that I can make every resident feel at home.


Frequently Asked Questions about Barchester Mulberry Court Care Home

What types of Care is Barchester Mulberry Court Care Home registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Mulberry Court Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Barchester Mulberry Court Care Home have?

There are 62 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Barchester Mulberry Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Mulberry Court Care Home to the centre of York?

1.6 mile(s) as the crow flies, distance by road may be significantly further.