Somerset House Care & Nursing Home

1 Church Lane, Wheldrake, York YO19 6AW
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9.7 27 Reviews
  • Somerset House Care & Nursing Home, York
Somerset House Nursing Home provides accommodation for up to 43 residents, offering nursing, residential, dementia and respite care in a family led, comfortable setting.

The beautiful 19th Century House features en-suite bedrooms, four lounges and a separate dining area with conservatory for residents to relax in. The central courtyard and scented garden is ideal for those who wish to spend time outdoors.

The home has a dedicated Well-being and Activities team who get to know each resident individually in order to provide a daily program of meaningful activities. Residents enjoy gardening, baking, crafts, games and singing as well as regular visits from Joey the Donkey and Tikka the PAT (Pets as Therapy) dog.

Somerset House has long established links with the local community in Wheldrake and residents often participate in village events and enjoy visits from local people and groups.

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Care Provided by Somerset House Care & Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Dipin Peter (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Somerset House Care & Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
    • Self-Funded Residential Dementia Care from £1,250
    • Self-Funded Nursing Care from £1,250
    • Self-Funded Nursing Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Nursing Care from £1,300
    • RESPITE Self-Funded Nursing Dementia Care from £1,300

  • All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
  • (these prices are only a guideline, please contact Somerset House Care & Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time


  • Parking

  • Somerset House has a car park onsite


Somerset House Care & Nursing Home Reviews (27)

Total of 27, showing 1-20
9.7

Somerset House Care & Nursing Home has a Review Score of 9.7 (9.705) out of 10, based on 11 reviews in the last 2 years. Over all time Somerset House Care & Nursing Home has 27 reviews.

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Review from Anne P (Wife of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We found throughout his short stay that the patience, kindness, cheerfulness and general helpfulness of all the staff were exemplary.

Reply from Dipin Peters, Home Manager at Somerset House Care & Nursing Home

Thank you for leaving a review for Somerset House Care & Nursing Home. We are so pleased to know that your loved one was well cared for during their time with us. I will share your kind words with the team.


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Review from David C (Son of Resident) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, who will shortly celebrate her 96th birthday, receives all-round excellent care at Somerset House. She is especially fond of the many activities and external visits provided by the staff at the home.

Reply from Dipin Peter, Home Manager at Somerset House Care & Nursing Home

Thank you for writing a review for Somerset House Care and Nursing Home, we are delighted to hear that your mother is fond of the activities organised at the home.


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Review from Kathryn B (Power of Attorney of Resident) published on 12 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever we visit the staff are very pleasant and helpful, always offering us drinks. The home is always clean and the bedrooms are very clean, tidy and have beautiful furniture. The lady I go and visit is 93 and is very well looked after and is very happy in Somerset House.

Reply from Dipin Peters, Home Manager at Somerset House Care & Nursing Home

Thank you for taking the time to write a review for Somerset House Care & Nursing Home. We are so pleased to know that your visits to our home are always positive and that the lady you visit in our care is well looked after by our staff team. I will share your kind words with the team.


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Review from Christopher E (Brother-in-law of Resident) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother-in-law has been a resident of Somerset House for 18 months. I have been impressed with the management and staff who are friendly but also professional. The housekeeping is good and the food is appreciated by my brother-in-law. His clothes are laundered daily. Whilst he was very independent
and reluctant to leave his house he appreciates the quality of care he receives. My wife is kept fully informed by the care home staff.

Reply from Dipin Peters, Home Manager at Somerset House Care & Nursing Home

Thank you for taking the time to leave such a lovely review for Somerset House Care & Nursing Home. It fills us with joy to know that your brother-in-law is settled with us and you are pleased with the care and professionalism of our staff team. I will make sure to share your kind words with the rest of the team.


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Review from Yvonne A (Wife of Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Somerset House provide a consistent, very caring and attentive quality to the home. One of it's many strengths is that there is not a high turnover of personnel and the home does not use bank staff, this ensures that care is personalised and faces are familiar which is so important, both
to residents and relatives.

Reply from Dipin Peter, Home Manager at Somerset House Care & Nursing Home

Thank you for taking the time to leave such a lovely review for Somerset House Care and Nursing Home. We appreciate your kind words and they will be shared with the staff team. Best regards.


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Review from John M (Son of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are really friendly to me and Mum.

Reply from Dipin Peter, Home Manager at Somerset House Care & Nursing Home

Thank you for taking the time to leave a review for us at Somerset House Care and Nursing Home. We are delighted to have your mum here in our care. Best regards,


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Review from Denise N (Daughter of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I always find the staff here most pleasant and helpful. My mother is well looked after and cared for. The management team are most helpful and polite.

Reply from Dipin Peter, Home Manager at Somerset House Care & Nursing Home

Thank you for your kind words regarding Somerset House and the care we provide for your mother. It's a pleasure to care for her and your feedback will be shared with the team. Best regards.


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Review from Pamela B (Friend of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Reall good care home with lovely staff. Always polite and friendly. Nothing is too much trouble, we are always made welcome and offered a drink. Lovely place.

Reply from Dipin Peter, Home Manager at Somerset House Care & Nursing Home

Thank you so much for your kind words and feedback for Somerset House Care and Nursing Home. Your comments will be shared with the staff team. Best Regards,


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Review from E B (Daughter of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is very well run. All the staff welcome us all every time we visit. They look after our mum very well indeed. They are the best.

Reply from Dipin Peters, Home Manager at Somerset House Care & Nursing Home

Thank you for your kind review of Somerset House Care & Nursing Home. We are very pleased to hear that you are happy with the care our staff provides for your mum. I will share your kind words with the rest of the team.


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Review from Susan H (Daughter of Resident) published on 27 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for 18 months and has always been looked after well. All the staff have a caring attitude, and nothing seems to be too much bother. The home is always clean, and so is my mother.

Reply from Dipin Peter, Home Manager at Somerset House Care & Nursing Home

Thank you for taking the time to write a review for Somerset House Care & Nursing Home; it is our pleasure to care for your mother, and we are delighted to hear how pleased you are with our care.


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Review from Janet T (Niece of Resident) published on 27 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been in Somerset House for a few months now, and the manager and staff are very friendly and welcoming. The staff are very caring and always keep you informed about things that are going on with your family.

Reply from Dipin Peter, Home Manager at Somerset House Care & Nursing Home

Thank you for taking the time to leave a review for Somerset House Care & Nursing Home. It is our pleasure to care for your uncle, and it's wonderful to hear that you find our staff team friendly.


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Review from Patsy A (Daughter of Resident) published on 13 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 97-year-old mum has been a resident at Somerset House for 15-months now, and I continue to be impressed by the high standard of care provided by both management and staff. Mum is settled and happy and never seems to go short of affection and hugs from her carers. I am always kept fully up to date
with her care requirements and condition, and I have full confidence that she is safe and happy in their care.

Reply from Dipin Peter, Home Manager at Somerset House Care & Nursing Home

Thank you for taking the time to leave a review for Somerset House, it is our pleasure to care for your mother as part of our Somerset House family. It's lovely to hear how friendly and helpful you've found our staff team.


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Review from Louise B (Daughter of Resident) published on 11 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Somerset House for almost 6-years now. The standard of care is extremely high, and the staff are always friendly, with nothing being too much trouble for them.
There are numerous activities arranged for residents to help them pass the day, and they are always encouraged
to participate, with themes according to the time of year.
Staff keep in touch with me on a regular basis to inform me of any concerns, and there is a good dialogue with the management team who hold relatives meetings every couple of months.
I would not hesitate to recommend Somerset House as a care home to anyone looking for a high standard of care for their loved one.

Reply from Dipin Peter, Home Manager at Somerset House Care & Nursing Home

Thank you for taking the time to leave a review for Somerset House; we appreciate all comments and feedback. It is a pleasure to care for your mother and get to know your family. We appreciate your kind words and will pass on your thanks to the staff team. Thank you for your recommendation.


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Review from G J (Daughter of Resident) published on 6 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has settled well at Somerset House due to the staff being kind and helpful with his dementia. If I need to know anything about what is happening with him, every member of staff is always helpful. He always smiles when he sees any member of staff, which tells me a lot - if he is happy, so am I
to walk away knowing that he is looked after.

Reply from Dipin Peter, Home Manager at Somerset House Care & Nursing Home

Thank you for taking the time to write a review for Somerset House Care & Nursing Home, we appreciate all comments and feedback. We are delighted to hear how happy your father is with us, and it is a pleasure to see his lovely smile and to care for him as part of our family here at Somerset House.


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Review from D C (Daughter of Resident) published on 6 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy here. The staff support her needs well, and she feels at home here. From my point of view, the staff and management are friendly and approachable. Activities are varied, and residents can join in or not as they wish. The food always looks good, and my mother enjoys it. I would
recommend Somerset House to anyone looking for a residential care home.

Reply from Dipin Peter, Home Manager at Somerset House Care & Nursing Home

Thank you for recommending Somerset House Care & Nursing Home, and for taking the time to write a review. We are delighted to hear how happy your mother is with us, and it is a pleasure to care for her as part of our family here at Somerset House.


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Review from Mark B (Son of Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother's arrival at Somerset House, I have been extremely happy with the quality of care Mum has received. I have found the home to be professional and caring. The biggest compliment I can make is that my mum is happy, which reflects her quality of care and life. Thank you.

Reply from Dipin Peter, Home Manager at Somerset House Care & Nursing Home

Thank you for taking the time to write a review for Somerset House; it's wonderful to hear how happy you are with our care of your mother. It is a pleasure to care for her as part of our family here at Somerset House.


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Review from M F (Friend of Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, comfortable, professional and caring. Excellent feedback at all time - including first-class support from all levels of staff, managers, nurses, carers, and most importantly, admin.

Reply from Dipin Peter, Home Manager at Somerset House Care & Nursing Home

Thank you for taking the time to leave a review for Somerset House; we are pleased to hear that you have found our staff to be so helpful and professional.


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Review from N K (Daughter of Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely pleased with the care for my mum. She looks well and happy and is always clean and tidy. The staff are caring, friendly and very professional. The home is always immaculate and smells lovely (especially the divine smaller from the kitchen)! The grounds are beautifully kept too. Feel that my
much-loved mum is receiving the best care possible. Many thanks.

Reply from Dipin Peter, Home Manager at Somerset House Care & Nursing Home

Thank you for your complimentary review of Somerset House Care & Nursing Home; it is our pleasure to care for your mother. We are delighted that she is so happy with us.


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Review from Joan c (Niece of Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is well run and organised, and the staff are extremely helpful. I am always kept informed of any changes and activities happening. There is always a person at the end of the telephone if I have any questions.

Reply from Dipin Peter, Home Manager at Somerset House Care & Nursing Home

Thank you for leaving a review for Somerset House Care & Nursing Home; we appreciate all comments and feedback. We are delighted to hear that you feel well informed and that your loved one is well cared for here at Somerset House.


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Review from Loraine N (Daughter of Resident) published on 29 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was a resident receiving end of life care. He lasted 9-months and was happy and comfortable. The staff were very kind and caring. Over the months, they kept us updated on Dad and didn't seem to mind how many times we called. It made it easier for us, as we lived in London and due to lockdown,
made it difficult. We did manage to visit Dad a few times but not at the end as lockdown had started again. Thank you all for your help and care and for making Dads last moments as comfortable as he could be. Somerset House, you did a good job. A special thank you to those at the reception.

Reply from Dipin Peter, Home Manager at Somerset House Care & Nursing Home

Thank you for writing a review for Somerset House; we appreciate all comments and feedback. I will pass your kind words on to the staff team.


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Current Review Score: 9.7 (9.705)

Overview of Review Score

The Review Score of 9.7 (9.705) out of 10 for Somerset House Care & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.705 for Somerset House Care & Nursing Home is calculated as follows: ( (96 Excellents x 5) + (28 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 129 Ratings = 4.705

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Somerset House Care & Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (6)

Dipin

Dipin Peter

Job Title: Home Manager

Joined: 2006

Home Manager Dipin Peter, who has been with Country Court Care for 13 years, began his career as a student nurse at Abbey Grange Nursing Home in Sheffield. After qualifying as a Registered General Nurse he worked his way to Deputy Manager and was promoted to Home Manager in 2016. Dipin is married and has two girls aged 9 and 1.
Following Country Court Care’s acquisition of Somerset House Dipin was asked to share his extensive knowledge of nursing care and best practice at the home. His positive approach to person-centred care has boosted staff morale and created a supportive atmosphere where staff work together in a happy environment.


Neil

Neil Standish

Job Title: Chef Manager

Neil consistently produces a varied range of nutritious and exciting meals for our residents, catering for a wide range of dietary requirements and preferences. Before each meal, the dining room is laid with tablecloths, napkins, cutlery and table decorations. Neil’s regular ‘come dine with us’ nights enable relatives to join residents for a fine dining experience at their home.


Jerry

Jerry Stephen

Job Title: Deputy Manager

Jerry has worked for Country Court since 2007 at both Somerset House and our sister homes in Sheffield. Jerry leads the care and nursing team shifts and is passionate about delivering person-centred care.


Maureen

Maureen Lawrence

Job Title: Home Administrator

Maureen loves to get to know all of our residents and always makes time for a chat with them and their families. Maureen keeps our home running smoothly, dealing with enquiries and all our administration.


Jeanette

Jeanette Tosney

Job Title: Activity Coordinator

Jeanette gets to know all of our residents, their likes, dislikes, hobbies and interests. Jeanette takes our residents on outings to the local area, organises quizzes, games and sing-a-longs in the home and many other activities at the request of our residents.


Carole

Carole Chambers

Job Title: Front of House

Carole works alongside the catering and care teams looking after our resident’s nutrition and hydration requirements. She always has a cheery smile and time for a chat over a cup of tea and slice of cake.


Frequently Asked Questions about Somerset House Care & Nursing Home

What types of Care is Somerset House Care & Nursing Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Somerset House Care & Nursing Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Somerset House Care & Nursing Home have?

There are 44 Single Rooms.

What are the Facilities & Services at Somerset House Care & Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Somerset House Care & Nursing Home to the centre of York?

6.7 mile(s) as the crow flies, distance by road may be significantly further.