Somerset House Care & Nursing Home

1 Church Lane, Wheldrake, York YO19 6AW
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9.7 27 Reviews
  • Somerset House Care & Nursing Home, York
Somerset House Nursing Home provides accommodation for up to 43 residents, offering nursing, residential, dementia and respite care in a family led, comfortable setting.

The beautiful 19th Century House features en-suite bedrooms, four lounges and a separate dining area with conservatory for residents to relax in. The central courtyard and scented garden is ideal for those who wish to spend time outdoors.

The home has a dedicated Well-being and Activities team who get to know each resident individually in order to provide a daily program of meaningful activities. Residents enjoy gardening, baking, crafts, games and singing as well as regular visits from Joey the Donkey and Tikka the PAT (Pets as Therapy) dog.

Somerset House has long established links with the local community in Wheldrake and residents often participate in village events and enjoy visits from local people and groups.

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Care Provided by Somerset House Care & Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Dipin Peter (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2016
    • Number of floors: 2

Funding & Fees Guide for Somerset House Care & Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
    • Self-Funded Residential Dementia Care from £1,250
    • Self-Funded Nursing Care from £1,250
    • Self-Funded Nursing Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,300
    • RESPITE Self-Funded Residential Dementia Care from £1,300
    • RESPITE Self-Funded Nursing Care from £1,300
    • RESPITE Self-Funded Nursing Dementia Care from £1,300

  • All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
  • (these prices are only a guideline, please contact Somerset House Care & Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time


  • Parking

  • Somerset House has a car park onsite


Somerset House Care & Nursing Home Reviews (27)

Total of 27, showing 21-27
9.7

Somerset House Care & Nursing Home has a Review Score of 9.7 (9.705) out of 10, based on 11 reviews in the last 2 years. Over all time Somerset House Care & Nursing Home has 27 reviews.

Overall Experience

  • 20
  • 6
  • 1
  • 0
  • 0

Date Published

27
0
3
11
16

Review from Pat A (Daughter of Resident) published on 29 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and step father are both residents at Somerset House and I have been very pleased with the care and kindness they have received from the lovely staff. All the high standard meals are cooked on site with a good of choice available. I have been pleased with the activities that are provided to
cover all abilities and the nice gardens where the residents are taken when the weather permits. I would recommend this well run home.

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Review from S R (Goddaughter of Resident) published on 7 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, homely atmosphere when you walk into the home.
Staff so caring with residents and great to see so many activities going on... I even joined in!
Would recommend to all friends and family.

Reply from Laura Mills, Customer Relations Manager at Somerset House Care & Nursing Home

Thank you so much for reviewing our lovely home. The team work extremely hard to make it a nice place to live, visit and work so their recognition will be much appreciated.


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Review from S G (Daughter of Resident) published on 24 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely home with a nice group of staff who are kind and caring. My mother is well cared for and staff go out of their way to make sure she is comfortable and content. Management are approachable and I see a varied range of activities, even though my mother doesn't like to join in, it is good to know
the option is there for her. As a nurse myself, I am impressed with the level of physical care delivered even if sometimes my mum has to wait a little. I am always kept updated in her care and informed of issues.

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Review from Sue T (Daughter-in-law of Resident) published on 4 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law is well cared for and well respected. Staff relate very well to her and I feel they know her preferences, skills and her needs. The catering is very good and there is plenty of choice of home cooked food. Management are approachable and respond to suggestions and requests. There is
a lovely atmosphere and many of my mother-in-law's visitors have commented on the friendly welcome they get.

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Review from Maralyn (Friend of Resident) published on 17 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a friend in the home last year. I was very impressed by the welcome I received from the staff on my arrival. My friend's room was lovely, and she seemed extremely content.
The facilities were better than I expected. The food was of a very good standard. I think that if my circumstances were
to change, and I could not take care of myself, then I would certainly apply for residency.

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Review from K H (Granddaughter of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Currently, the care home is going through many changes including a change to management and staff. Hopefully for the better in some ways. My grandma is happy there but I am never 100% happy with all care, always have to keep checking e.g. my gran always has really dirty hands so hygiene care is always
questionable. She is rarely taken out or any activities going on to keep her mood happy. Care staff try their best to get things right but a number of times they are understaffed (this has started to improve I think).

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Review from L M (Daughter of Resident) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is spotlessly clean. Since my mother entered the home, she has been treated with nothing but kindness and considerate. The staff and facilities are fantastic and nothing is too much trouble.

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Current Review Score: 9.7 (9.705)

Overview of Review Score

The Review Score of 9.7 (9.705) out of 10 for Somerset House Care & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.705 for Somerset House Care & Nursing Home is calculated as follows: ( (96 Excellents x 5) + (28 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 129 Ratings = 4.705

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Somerset House Care & Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (6)

Dipin

Dipin Peter

Job Title: Home Manager

Joined: 2006

Home Manager Dipin Peter, who has been with Country Court Care for 13 years, began his career as a student nurse at Abbey Grange Nursing Home in Sheffield. After qualifying as a Registered General Nurse he worked his way to Deputy Manager and was promoted to Home Manager in 2016. Dipin is married and has two girls aged 9 and 1.
Following Country Court Care’s acquisition of Somerset House Dipin was asked to share his extensive knowledge of nursing care and best practice at the home. His positive approach to person-centred care has boosted staff morale and created a supportive atmosphere where staff work together in a happy environment.


Neil

Neil Standish

Job Title: Chef Manager

Neil consistently produces a varied range of nutritious and exciting meals for our residents, catering for a wide range of dietary requirements and preferences. Before each meal, the dining room is laid with tablecloths, napkins, cutlery and table decorations. Neil’s regular ‘come dine with us’ nights enable relatives to join residents for a fine dining experience at their home.


Jerry

Jerry Stephen

Job Title: Deputy Manager

Jerry has worked for Country Court since 2007 at both Somerset House and our sister homes in Sheffield. Jerry leads the care and nursing team shifts and is passionate about delivering person-centred care.


Maureen

Maureen Lawrence

Job Title: Home Administrator

Maureen loves to get to know all of our residents and always makes time for a chat with them and their families. Maureen keeps our home running smoothly, dealing with enquiries and all our administration.


Jeanette

Jeanette Tosney

Job Title: Activity Coordinator

Jeanette gets to know all of our residents, their likes, dislikes, hobbies and interests. Jeanette takes our residents on outings to the local area, organises quizzes, games and sing-a-longs in the home and many other activities at the request of our residents.


Carole

Carole Chambers

Job Title: Front of House

Carole works alongside the catering and care teams looking after our resident’s nutrition and hydration requirements. She always has a cheery smile and time for a chat over a cup of tea and slice of cake.