Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1096, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.
*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
Dovecote Residential Care Home has a Review Score of 9.8 (9.791) out of 10, based on 24 reviews in the last 2 years. Over all time Dovecote Residential Care Home has 76 reviews.
Review from Dawn C (Granddaughter of Resident) published on 4 June 2021
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lilian R (Wife of Resident) published on 4 June 2021
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Carolyn D (Daughter of Resident) published on 4 June 2021
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paulene W (Daughter of Resident) published on 2 June 2021
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Frank H (Son of Resident) published on 2 June 2021
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vera W (Resident) published on 30 April 2021
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M H (Grandson of Resident) published on 20 August 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda K (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card •
Report
Reply from Fae Doherty, Senior Marketing Officer at Dovecote Residential Care Home
Thank you for such kind words about our home - it is really appreciated by the whole team. Best wishes, Fae
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from N R (Husband of Resident) published on 17 September 2019
Submitted via Postal Card •
Report
Reply from Fae Doherty, Senior Marketing Officer at Dovecote Residential Care Home
Thank you for your kind words about our team and our home. I am sorry to hear of the error and am more than happy to feed this back to them. I am sure the staff are looking forward to seeing your wife again. Best wishes, Fae.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vivian E (Wife of Resident) published on 31 July 2019
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane B (Daughter of Resident) published on 31 July 2019
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul B (Brother-in-law of Resident) published on 23 May 2019
Submitted via Postal Card •
Report
Reply from Fae Doherty, Senior Marketing Officer at Dovecote Residential Care Home
Dear Paul, thank you for your kind words, our residents and staff love the animals we keep. I will be sure to pass your kind words on. Best wishes, Fae.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Pam G (Daughter-in-law of Resident) published on 10 May 2019
Submitted via Website •
Report
Keep up the good work Dovecote from a very grateful daughter in law.
Reply from Fae Doherty, Senior Marketing Officer at Dovecote Residential Care Home
Dear Pam, thank you for your kind words - your feedback truly is invaluable to our team and the care they provide. Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alan B (Son of Resident) published on 18 April 2019
Submitted via Postal Card •
Report
Reply from Fae Doherty, Marketing Officer at Dovecote Residential Care Home
Dear Alan, thank you for feedback. It is wonderful to hear how well you feel your mother is cared for and how the family has peace of mind her being in our care. I will be sure to pass this onto the team, it'll be much appreciated. Best wishes,
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J C (Resident) assisted by family/friend published on 11 April 2019
Submitted via Postal Card •
Report
Reply from Fae Doherty, Marketing Officer at Dovecote Residential Care Home
Dear Joan, thank you so much for your lovely feedback - we are so pleased how content you are with us here. Best wishes, Fae.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Louise F (Granddaughter of Resident) published on 8 April 2019
Submitted via Postal Card •
Report
Reply from Fae Doherty, Marketing Officer at Dovecote Residential Care Home
Dear Louise, thank you so much for your kind feedback. Whilst I am very sorry to hear of the passing of your Nanna, I am pleased to hear how satisfied you are with the care she received, and in turn, the support given to your family at such a difficult time. I will be sure to pass this onto the team. Best wishes, Fae.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D B (Daughter-in-law of Resident) published on 3 April 2019
Submitted via Postal Card •
Report
Reply from Fae Doherty, Marketing Officer at Dovecote Residential Care Home
Thank you for your kind words. It is great to hear that you would recommend our home. Best wishes.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Paul I (Brother of Resident) published on 27 March 2019
Submitted via Postal Card •
Report
Reply from Ruth Brown, Senior Marketing Officer at Dovecote Residential Care Home
Hello Paul, many thanks for your wonderful review of Dovecote, it's lovely to hear you are very happy with all aspects of your sister's care.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from James S (Husband of Resident) published on 13 March 2019
Submitted via Postal Card •
Report
Reply from Fae Doherty, Marketing Officer at Dovecote Residential Care Home
Dear James, thank you for your review - it's very good to hear that you're pleased with the care our team provide to your wife. Best wishes, Fae
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mary H (Wife of Resident) published on 12 October 2018
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.791) out of 10 for Dovecote Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.791 for Dovecote Residential Care Home is calculated as follows: ( (233 Excellents x 5) + (48 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 287 Ratings = 4.791
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Dovecote Residential Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 22 Oct 2024
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Team Leader
Joined: 2017
Gillian has worked for Sanctuary for over 6 years and she loves working with our residents.
"I am so passionate about care, so really believe this reflects in the standard of the work I do and care I give to our residents."
Job Title: Head Chef
Joined: 1998
I have worked at Dovecote for 25 years and make sure all the residents have such a good balanced and nutritious diet with food they love to eat. I love to do home baking.
Job Title: Care Assistant
Joined: 2016
I have worked at Dovecote for 7 years and I love the residents. We are a really good team that work so well together.
Job Title: Team Leader
Joined: 2019
Working here gives me so much back - it’s very rewarding. I have a good rapport with the residents and it’s great to be part of the team here. I am a very approachable person, and I always have a smile on my face!
Job Title: Administrator
Joined: 2021
Lynne has worked for us at Dovecote since 2021 and 'loves being a part of a big team and being around and spending time with our residents'.
Job Title: Maintenance Operative
Joined: 2023
I love interacting with the residents and the staff here are brilliant - it’s such a good place to work.
I am always told I do a good job I am really appreciated at Dovecote which is really good.
Job Title: Care Assistant
Joined: 2022
It’s so lovely to laugh with the residents and make them happy. Everyone at Dovecote is so friendly - and the staff are just brilliant to work with.
Job Title: Housekeeper
Joined: 2013
My name is Tracy and I have worked here for 10 years.
I absolutely love the home and the residents. It is a lovely place to work and such a happy environment.
Job Title: Housekeeper
Joined: 1998
My name is Alan and I have worked at Dovecote for 25 years.
I love working for our residents, it’s like an extended family.
Job Title: Activities co-ordinator
Joined: 2022
I like working with the residents and staff, they are wonderful it’s a lovely place to work.
Job Title: Housekeeper
Joined: 2022
I love working here. Dovecote is a fabulous place to work - the residents, the job and the staff, it’s all amazing!