Review from Jackie G (Daughter of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience

Could not recommend this home enough, they gave my father a better quality of life to the last. I have two brothers and we all agree it is outstanding.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester South Chowdene Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Margaret M (Daughter-in-law of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience

What an incredible care home. The staff are all outstanding. Their care and compassion absolutely shine through. They not only support residents but ensure relatives and carers are supported. They have everything just as it should be. Friendly, professional and amazing. Thank you for making our loved

ones last days so peaceful and precious.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester South Chowdene Care Home

On behalf of the team at South Chowdene please accept our sincere condolences to you and the family. Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Beverley M (Daughter of Resident) published on 15 June 2019
Submitted via Postal Card • Report

Overall Experience

The staff at South Chowdene were always cheerful and helpful despite challenges. I was always struck by their professionalism, kindness and compassion and felt reassured that my Mum was being well cared for. While this was true for the 4 years my Mum was in care, it was particularly noticeable in the

period before she died and needed a different kind of nursing. I am so grateful that they made her last years so comfortable.

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Review from Kerry L (Daughter-in-law of Resident) published on 15 June 2019
Submitted via Postal Card • Report

Overall Experience

My mother-in-law is very well looked after at Chowdene. The place is beautiful; homely and very clean. The staff are lovely, very caring and can't do enough for the residents and families. I have recommended the home to many people due to the positive experiences my mother-in-law has had since moving

in over a year ago. We can't ask for any more. Thank you to manager and the full team.

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Review from Dorothy B (Daughter of Resident) published on 23 May 2019
Submitted via Postal Card • Report

Overall Experience

South Chowdene Care Home has given me peace of mind, knowing my Mam is in very good hands, she is well taken care of and is treated with dignity and respect. The staff are excellent, friendly, approachable and professional. I would recommend this nursing home to anyone having to make the very hard decision

of finding a nursing home for a loved one.

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Review from Cath M (Daughter of Resident) published on 7 May 2019
Submitted via Website • Report

Overall Experience

South Chowdene is a lovely building in a pleasant residential area. It has a beautiful, secluded garden, nicely furnished for the enjoyment of residents and visitors, overlooked by a pleasant conservatory. The interior was recently refurbished and is kept up to a good standard.

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individual bedrooms, some en-suite for those who are able to manage.
Lounge areas are clean and attractive; coordinating furnishings are placed strategically, making cosy areas.
A nice coffee shop provides a "change of scene" for residents and their visitors. (Drinks and nibbles are provided with an honesty box for donations.)

All procedures to keep residents safe are followed carefully and family are invited to visit and share openly. The staff present as tidy, clean, friendly and welcoming. From the top down, they are a very human bunch, who get along with each other in the face of a very demanding job. It's obvious that they work there because they care.
Superb icing on a fine cake!

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Review from Julie H (Granddaughter of Resident) published on 12 December 2018
Submitted via Postal Card • Report

Overall Experience

The carer was very helpful and friendly with excellent handling skills. The whole place is very welcoming.

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Review from John R (Son of Resident) published on 15 November 2018
Submitted via Postal Card • Report

Overall Experience

Our experience with the home has been 10/10, no complaints from mum, very friendly staff. Mum never complains about the food or the staff or anything. Just one big happy family as we call it when we visit mum as they make you so welcome and make you feel at home basically.

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Review from Liam H (Grandson of Resident) published on 15 November 2018
Submitted via Postal Card • Report

Overall Experience

The care home provides a welcoming and warming atmosphere. Staff are very friendly and approachable, they are always on hand for any help required.
The home is always clean and tidy. Would highly recommend.

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Review from D H (Daughter of Resident) published on 9 November 2018
Submitted via Postal Card • Report

Overall Experience

From the day my mam went into South Chowdene care home herself and her family have been made to feel part of the family at this home.
The staff are all amazing to residents and their families, they are so caring, helpful, kind and friendly. A beautiful care home.

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Review from Elaine S (Daughter of Resident) published on 9 November 2018
Submitted via Postal Card • Report

Overall Experience

I have nothing but positive comments about this care provider, from the manager to the staff. Each and every one of them are professional whilst caring at the same time. My mother has settled in amazingly well and is treated with care and dignity which has been a welcomed relief to me and my family

who have all been made very welcome.

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Review from Allan M (Son of Resident) published on 9 November 2018
Submitted via Postal Card • Report

Overall Experience

I have been very happy with the care my mum has received since she entered the home in April of this year.
The staff are all friendly and helpful and I feel my mum is well looked after and is in a safe environment.
I would definitely recommend the home to friends and family.

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Review from Dawn M (Granddaughter of Resident) published on 2 November 2018
Submitted via Website • Report

Overall Experience

I found all of the management, nurses and carers provided a compassionate, respectful level of care to my late grandma at all times retaining her dignity and keeping her very comfortable, especially in her final days. The home is very clean and the staff never stop caring for the residents.
Was very

thankful that the deputy manager and carer attended her funeral service.
Thank you so much.

Reply from Katie Searle, General Manager at Barchester South Chowdene Care Home

Thank you so much Dawn for your very kind review. Please feel free to pop in at any point as we love to keep in touch with our loved ones. Once again I am so deeply sorry for your loss. Kindest Regards General Manager.

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Review from R R (Daughter of Resident) published on 27 April 2018
Submitted via Postal Card • Report

Overall Experience

Barchester South Chowdene Care Home has a warm friendly atmosphere which is so noticeable when you walk throughout the home. The home is very family orientated and it actually feels as though you are coming from home to home. The staff are amazing, friendly, kind, compassionate and most caring towards

to the residents. The staff seem to be really dedicated to their jobs and care deeply for the residents. As this was noticed on many occasions when I visited my late father who passed away August 2017. My father seemed so content and seemed to settle in the home very quickly. My sister and I would ask him how happy he was and he said he was content.

The hoe reminded me and my sister of a lovely country home as the gardens were beautifully kept and pristine, full of shrubs, trees and wonderfully designed. I think my father thought he was in his own back garden. We even saw two squirrels scurry across the lawns.

Reply from Katie Searle, General Manager at Barchester South Chowdene Care Home

Thank you so very much for your lovely review. I shall share this with my team as I am sure they will be overjoyed. Your father was a pleasure to care for and we really looked forward to you all visiting. Please feel free to pop in any time to have coffee and cake in our café or picnic in the garden.

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Review from Brenda G (Daughter of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience

My father was in South Chowdene after leaving hospital. He took ill while in there and unfortunately passed away but my sisters and myself were very very happy with his level of care before he passed away. Also, since he passed, we have been back and they were very welcoming to us.

Reply from Katie Searle, General Manager at Barchester South Chowdene Care Home

Thank you so much for the beautiful review it is much appreciated. I shall ensure I share with my team. I wish you all the very best for the future and remember we are here for you all. Kindest Regards Katie and the team

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Review from Joan A (Daughter of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience

From day one they couldn't do enough for my dad. We were glad he went in when he did, sitting with him when he told one of the girls he was scared and didn't want to die but he was 92 and died in there. The care was second to none in and out of his room all the time. Sometimes he was grumpy but they

didn't mind at all. He was lucky and so were we. Anybody's family member would be lucky to be in there.

Reply from Katie Searle, General Manager at Barchester South Chowdene Care Home

Thank you so very much for a lovely review. Although your Dad was only with us briefly he made a big impact in our hearts, we all thought so highly of him and you all. We wish you all the best and feel free to pop in at any point. Thank you again. Kind Regards Katie and the team.

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Review from Brian L (Son-in-law of Resident) published on 2 November 2017
Submitted via Postal Card • Report

Overall Experience

We couldn't have wished for a better place for our mother to be in the last days of her life. She was treated with respect and dignity. Would definitely recommend this home.

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Review from Christina N (Daughter of Resident) published on 31 October 2017
Submitted via Postal Card • Report

Overall Experience

When we first viewed South Cowdene in May 29017 we were met by a lovely carer straight away and offered a tea, coffee. No waiting time to meet the Manager who took her time to show us around, which we greatly appreciated. Since my Mam moving here all staff are very very easy to approach on any matter.

They can't do enough for you whatever you ask. If they can't help you with your enquiry they will find someone who can, even though they have the residents to look after. Nothing is too much trouble. All the staff here are very pleasant, helpful, lovely. I would definitely recommend South Chowdene Care Home. 1st Class. Thank you everyone.

Reply from Kate Searle, General Manager at Barchester South Chowdene Care Home

Thank you so much, Christina. We love having you, your brother and especially your Mam as part of our family. It feels like we have known each other for years. Thank you again for your lovely comment - I will print it off for all staff to see as they love getting feedback. Thanks again and see you soon x

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Review from M P (Sister of Resident) published on 9 October 2017
Submitted via Postal Card • Report

Overall Experience

I find Chowdene nicely situated and a well cared for garden to sit in. Always nice and warm and spotlessly clean. Staff are very pleasant to residents and visitors.

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Review from Ian G (Son of Resident) published on 9 October 2017
Submitted via Postal Card • Report

Overall Experience

The staff are very friendly and always pass the time of day to anyone they come into contact with. The atmosphere is very welcoming. All residents are treated as individuals and the staff make themselves aware of each individual's needs both emotional and physically. The home now has a very enthusiastic

events officer who is actively engaging residents to drive this forward. I know my mother feels very safe and secure and is made to feel part of the "family" which the home tries to engender.

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Barchester South Chowdene Care Home

Care Provided by Barchester South Chowdene Care Home

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Funding & Fees Guide for Barchester South Chowdene Care Home

Facilities