Waverley Lodge Care Home

Bewick Crescent, Lemington, Newcastle upon Tyne NE15 8AX
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9.4 45 Reviews
  • Waverley Lodge Care Home, Newcastle upon Tyne
Waverley Lodge Care Home is located in Newcastle's Lemington suburb and is close to amenities, shops, public transport and the A1(M). The Metro Centre is just two miles away.

This purpose built care home provides accommodation in single occupancy rooms, most of which have en-suite facilities. Some are spacious enough for sharing.

Waverley Lodge features TV lounges and a quiet sitting room where residents can relax. Separate dining rooms, where residents socialise at meal times, are also available. Traditional home cooking using fresh produce is served and daily choices are available. Special diets can be catered for.

Residents may benefit from the regular visits made to the home by an experienced hair stylist and qualified chiropodist. Complementary therapies can be arranged.

The home also provides a variety of activities for residents.

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Care Provided by Waverley Lodge Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Euan Bell (Home Manager)
  • Admission Criteria
    • We accept referrals from the local authority, hospitals and people who fund their own care.
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Waverley Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,192
    • Self-Funded Residential Dementia Care from £1,192
    • Self-Funded Nursing Care from £1,192
    • Self-Funded Nursing Dementia Care from £1,192
    • RESPITE Self-Funded Residential Care from £1,192
    • RESPITE Self-Funded Residential Dementia Care from £1,192
    • RESPITE Self-Funded Nursing Care from £1,192
    • RESPITE Self-Funded Nursing Dementia Care from £1,192

  • The home does not charge any top-ups on local authority or self-funded fees.
    The fees charged cover all of a resident's care needs, meals and activities.
    However, there are additional costs for hairdressing, chiropody and dentistry.
  • (these prices are only a guideline, please contact Waverley Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home encourages family and friends to visit. However, they operate protected mealtimes in order to help residents focus on the nutritious meals prepared by the catering team. The home asks that visitors avoid arriving during meals.


  • Parking

  • Ample parking


Waverley Lodge Care Home Reviews (45)

Total of 45, showing 41-45
9.4

Waverley Lodge Care Home has a Review Score of 9.4 (9.351) out of 10, based on 13 reviews in the last 2 years. Over all time Waverley Lodge Care Home has 45 reviews.

Overall Experience

  • 21
  • 21
  • 2
  • 0
  • 1

Date Published

45
1
2
13
32

Review from Jane C (Daughter of Resident) published on 20 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been well looked after by all the staff. She enjoys the days out and the activities within the home. The home is always clean and tidy and the staff are excellent. At the minute it's being redecorated. They are doing a good job looking after my mum and her friends. My mum's room it's a
nice size with a wardrobe and drawers. She has her own toilet which is always clean. They have a TV room and the freedom to walk around all day long and all night, without the worry of anyone getting out. I would recommend this home just because the staff are one in a million. They work so hard but love the job so much the loving care they give to everyone. It's just like one big family and they have time to stop and talk to the families if they need any help, as well they had a very good team from the carers, from the chef from the handyman and management as well. They are always so happy and helpful.

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Review from Margaret S (Daughter of Resident) published on 2 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was only in Waverley Lodge for a couple of months. the care she received was fantastic. all her needs were catered to the staff went above and beyond from the Manager, Admin staff, Carers and the handyman. All showed an interest in Mum's needs and we were welcomed on every visit and informed of
Mum's changing needs. Waverley Lodge may not be the poshest home to look at but the care Mum received was fantastic. Mum died comfortably and with dignity. Thank you to all the staff.

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Review from Gary T (Son of Resident) published on 6 September 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father arrived at the care home in April this year suffering from Dementia, he had previously been in sheltered housing but the Dementia had progressed to the stage that he needed full-time care.
He arrived worried and confused as you would expect, but very quickly the staff made home feel at home
Within
a week or two, he was loving it there and had begun to make some friends and had actually put on weight, he loved the meals.
The staff are excellent and always attentive.

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Review from Jeanette (Sister-in-law of Resident) published on 1 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister-in-law is on the main corridor down to the lounge so it tends to be a bit noisy and busy. The staff have been brilliant. Any concerns have been addressed quickly and although no one wants to be in a home the move has been efficient and my sister-in-law, after a time of low mood is more settled
and relaxed.

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Review from Sarah H (Daughter of Resident) published on 28 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in 3 homes before Waverley and he has settled really well. He knew most of the staff because his mam was in for 8 years, and it deals with all his needs.

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Current Review Score: 9.4 (9.351)

Overview of Review Score

The Review Score of 9.4 (9.351) out of 10 for Waverley Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.351 for Waverley Lodge Care Home is calculated as follows: ( (84 Excellents x 5) + (46 Goods x 4) + (19 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 154 Ratings = 4.351

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Waverley Lodge Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Nov 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

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Sue Mackinder

Job Title: Home Manager

Joined: 2023

“Person-centred care is always putting the needs of the resident first.”


As a Health Care Professional, Sue has many years of experience in providing care and support for older people, helping to enrich their lives in the process. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards of care and quality of life for Residents.


Sue uses her experience to motivate the team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Sue said, “The Residents, the people. Hearing laughter in the home and supporting Residents to fulfil their hopes and dreams. Everything is possible with the right love and support behind you.”


If you would like to find out more about Waverley Lodge, Sue would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.