Westwood Lodge

7 Bentinck Villas, Elswick, Newcastle upon Tyne NE4 6UR
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4 Reviews
  • Westwood Lodge, Newcastle upon Tyne
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Care Provided by Westwood Lodge

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Independent Living Training
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Westwood Lodge Ltd
  • Person in charge
  • Tracey Dixon (Registered Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (44)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 4

Funding & Fees Guide for Westwood Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please call Westwood Lodge to arrange a visit.


  • Parking

  • Parking is available on-site


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Westwood Lodge Reviews (4)

Over all time Westwood Lodge has 4 reviews.

Overall Experience

  • 2
  • 2
  • 0
  • 0
  • 0

Date Published

4
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4

Review from Patrick M (Resident) published on 8 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love the care I get. Staff are very understanding to me, especially the manager who is great and I can talk to him in private.
I feel safe now.

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Review from Lelia P (Sister of Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother has been a resident at Westwood Lodge for a number of years and during that time has received excellent care especially as he has multiple health problems and at times can display challenging behaviour. Any concerns I have had regarding his health have received immediate attention and the
staff are friendly and helpful at all times.

Reply from Dr Vivek Gupta, Director at Westwood Lodge

Dear Lelia,


Thank you for your lovely review. Your kind words mean a lot to all the hardworking staff at Westwood who are dedicated to providing excellent personalised care.


Best Wishes.


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Review from Ron B (Brother of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very helpful, caring and considerate towards my sister and trusting in her care.

Reply from Dr Vivek Gupta, Director at Westwood Lodge

Dear Ron


Thank you for your kind words. I will ensure your lovely review is passed onto all the hardworking staff who are all passionate in providing excellent person-centred care.


Best wishes


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Review from Joanne H (Sister of Resident) published on 26 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother was a resident in Westwood lodge until October 2016 until he, unfortunately, he passed away.
I could not fault the care he received from staff on the unit.
They kept us up to date with all his care and his needs.and when he had to go into hospital on more than 1 occasion they were very
supportive to us as a family.
The manager was lovely to us from the start and always made time to chat with us if need be.
There was 1 staff member in particular that my brother really liked, she always made time to come and chat with him and made sure he was comfortable.
Always offered coffee as soon as we went in.
Brilliant care.

Reply from Dr Vivek Gupta, Director at Westwood Lodge

Thank you for your kind words. The staff at Westwood Lodge work extremely hard to provide excellent care and I am glad to hear your brother had such a positive experience. I will ensure your kind words are passed onto the staff.


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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 10 Mar 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Westwood Lodge

What types of Care is Westwood Lodge registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Westwood Lodge provide?

Convalescent Care, Independent Living Training, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Westwood Lodge have?

There are 44 Single Rooms.

What are the Facilities & Services at Westwood Lodge?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Westwood Lodge to the centre of Newcastle upon Tyne?

1.0 mile(s) as the crow flies, distance by road may be significantly further.