Appleby Care Home

Military Road, North Shields NE30 2AB
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8.1 46 Reviews
  • Appleby Care Home, North Shields
Appleby Care Home in North Shields offers people with care needs a welcoming friendly, home.

Trained staff care for people with dignity and respect at all times.

A variety of activities are available for residents to participate that suit their interests.

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Care Provided by Appleby Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Clare Leonard (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2003
    • Last Refurbishment: 2017

Funding & Fees Guide for Appleby Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,150
    • Self-Funded Nursing Care from £1,250
    • Self-Funded Nursing Dementia Care from £1,250
  • (these prices are only a guideline, please contact Appleby Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Appleby Care Home is thrilled to welcome visitors. Visitors encouraged to visit loved ones at convenience; dedicated team members always available to greet them with a warm welcome.


  • Parking

  • Appleby Care Home understands that convenience is key when visiting loved ones, which is why parking is hassle-free, offering on-site parking, completely free of charge.


Appleby Care Home Reviews (46)

Total of 46, showing 21-40
8.1

Appleby Care Home has a Review Score of 8.1 (8.050) out of 10, based on 3 reviews in the last 2 years. Over all time Appleby Care Home has 46 reviews.

Overall Experience

  • 32
  • 10
  • 1
  • 1
  • 2

Date Published

46
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Review from Jenifer C (Daughter of Resident) published on 8 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank every member of the Appleby team enough for their kindness and excellent loving care they have given to my mam over the past 4 and 1/2 years. They have cared for her as if she was one of their own. Through the tough last year, they kept us informed via FaceTime and phone calls and photos
so we knew she was happy. Although her dementia journey is now over I just want to recommend Appleby to anyone looking for the best care for their loved one. It's a home that cares. Thank you all.

Reply from Clare Leonard, Manager at Appleby Care Home

Thank you very much for your positive feedback. It was a privilege to care for your mother. I will pass on your feedback to the staff. Kind regards.


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Review from Irene C (Daughter-in-law of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely to have a room visit with my father-in-law. He is happy and well cared for. The staff are lovely with him and easy to talk to if we have any concerns.

Reply from Clare Leonard, Manager at Appleby Care Home

Thank you for your lovely review, I will feedback to the staff. Kind regards Clare.


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Review from Joycelyn C (Cousin of Resident) published on 2 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Appleby Care Home is giving my cousin excellent care. The whole family is very grateful for the care and attention he receives from all the staff. He appears to be happy in the environment and certainly has no complaints.

Reply from Clare Leonard, Manager at Appleby Care Home

Thank you very much for your kind review. Your cousin is a pleasure to care for and certainly keeps the staff in good humour.
I will pass on your kind words to the staff.


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Review from Susan T (Relative of Resident) published on 1 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family are so pleased to have found Appleby Care Home for our relative. We cannot praise the care enough. The home is always welcoming, clean and fresh. Staff are at hand to deal with any concerns. We are especially impressed with the fact that Appleby have had no cases of a Covid 19 within the
home, knowing that everyone is being well looked after.

Reply from Clare Leonard, Manager at Appleby Care Home

Thank you Susan for your lovely review.
We strive as a team to keep the residents and staff safe.


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Review from Judith S (Daughter of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I owe every single member of staff at Appleby Care Home thanks from the bottom of my heart for the loving care and support they have given to my father. Everyone goes that extra mile which makes his life so comfortable and us the peace of mind that he is in the safest of hands. He is well supported
with his unique needs and his quality of life has been enhanced since he became a resident here.

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Review from Helen (Daughter of Resident) published on 4 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam went into Appleby as an emergency admission, not really giving any of us time to adjust to the situation, which was stressful and upsetting for us all. However, from the moment mam went in it has become home from home. Every single member of staff we have encountered are amazing. You can tell that
this is much more than turning up and doing a job - they really care. The staff are welcoming, helpful, showing kindness and compassion for the residents and visitors alike. Mam is well cared for, always dressed and clean. The home is spotless. She is encouraged to join in with the activities or just enjoy the company with a cuppa in the lounge. So thankful for all they do, even more so during this difficult time. It is reassuring to know she is settled, happy and so well cared for. The mother-in-law has told us this is where she wants to go - that in itself is a recommendation.

Reply from Clare Leonard, Manager at Appleby Care Home

Thank you very much for your review, Helen.
I will pass this on your compliments to the team.


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Review from G W (Husband of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience has always been a positive one as I find the staff kind and friendly and considering the job they do they are always cheerful. The carers are always aware of the needs of all the residents and inform relatives if anything is wrong with the resident they are visiting. I am totally happier
now as I know my wife is being well looked after, getting showered regularly and hairdressing as well as a chiropodist calling at Appleby.

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Review from Audrey C (Wife of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in this care home for the last 18 months. He had really challenging behaviour and eating problems. The staff have worked really hard with him to solve his eating and his behaviour. The whole team in Larchwood work very hard. The staff have been very supportive of my husband and me.
You can always speak to management, nurses and doctors of any concerns I have had. My husband is really settled in this home and is happy in his own world. I cannot praise all the care staff enough for the difficult challenges they face on a daily basis, they are always so happy.

Reply from Clare Leonard, Manager at Appleby Care Home

Thank you for your review. I am very proud of all the staff they work so hard and always show kindness and compassion.


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Review from John W (Husband of Resident) published on 20 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my wife was first admitted to Appleby Care Home I have nothing but high praise for the love and care with which she has been treated in all respects. God bless you all!

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Review from Sharon B (Daughter of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff enough for the care my mam receives. My mam is always clean and tidy and is always happy in herself, this is down to the staff.
If there is a problem I am kept informed.

Reply from Andrew Astin-Rae, Peripatetic Manager at Appleby Care Home

Thank you for your kind words about the home, I will pass these on to the staff.


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Review from Allison F (Daughter of Resident) published on 30 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very pleased with the care my mam received. I can't fault them.

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Review from Donna C (Relative of Resident) published on 29 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family member was in for 1week and was well looked after, I had no problems with anything. The staff were great and so was the management. I could speak to them anytime day or night.

Reply from Andrew Astin-Rae, Peripatetic Manager at Appleby Care Home

Thank you for your review, Donna, I will pass on your kind words to the staff and look forward to you coming again AR.


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Review from Andrew A (Son of Resident) published on 16 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in the home for nearly a year now as we were struggling to manage at home.
We cannot fault the home, they have done a wonderful job and our father is now smiling again and is happy. He loves the company and the food, he said it was the best hotel he has ever been in.
I would like
to give the staff, from the manager down to the cleaners, a big thank you for making us feel comfortable in the home when we visit and for putting the twinkle back in my father's eye. It's great to see him smiling again.

Reply from Andrew Astin-Rae, Peripatetic Manager at Appleby Care Home

Thank you for your lovely review I will pass this onto the staff who enjoy looking after your father.


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Review from Clare C (Daughter of Resident) published on 19 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for over two years and receives excellent care. All the staff are caring, efficient and friendly and go above and beyond to make her comfortable. There is a very warm and homely atmosphere and the staff are very patient with the demands of dementia.
The Home is very clean and
Mums room is always clean and tidy. The food is plentiful and excellent. Mum is always clean and well dressed.
The Admin team are very friendly and efficient and always willing to help.
Every time I visit I am made to feel part of a large caring family and I am so grateful I chose this Home for Mum.

Reply from Andrew Astin-Rae, Peripatetic Manager at Appleby Care Home

Thank you for your review and kind words Clare. I will pass this onto the staff as you are correct, we are one big happy family and are privileged to be a part of yours.


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Review from Austin P (Son of Resident) published on 19 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite initial concerns about my mother 'going into a home' from the very first contact with the wonderful staff at Appleby Care Home, we knew that we had made the right choice; the best choice for both my mother and for the family.


Mother's care has been exceptionally good for her 6 months stay

and was outstanding as she drew closer to the end of her life. The staff are all competent, empathetic and friendly - without exception. This applies to the managers we met, the nursing staff, administrators, the carers, domestics and handyman. Each and every person was prepared to listen, share advice, understand and be positive about my mother's care. I cannot recollect a single concern where I felt my mother's needs were not being addressed and satisfied.


The family consider ourselves to be very lucky to have found such a magnificent team of people who make Appleby Care Home such a wonderful place to place our trust in. We are very grateful for the collective effort in looking after our mother and feel confident in submitting this very positive review.


Reply from Andrew Astin-Rae, Peripatetic Manager at Appleby Care Home

The Home would like to thank you for the excellent review you have sent on the home, as it will be passed on to all staff, as the staff and I like to think we are part of your own extended family here at the.


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Review from Gail W (Wife of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have gone above and beyond in the care for my husband and my family.

Reply from Andrew Astin-Rae, Peripatetic Manager at Appleby Care Home

The staff at Appleby would like to thank you for the donation from your family to the home and for your kind words.


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Review from Abby B (Daughter of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my dad moved here we have all agreed that dad is well looked after which has put our minds at ease. The staff here treat him as part of the family and it feels like I am visiting dad in his own home.

Reply from Andrew Astin-Rae, Peripatetic Manager at Appleby Care Home

I would lie to thank Abby for the kind words and comments and I will pass them onto the staff


Thank You


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Review from Steven T (Friend of Resident) published on 18 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited a friend the other day and I would like to say that Appleby is changing inside, for the better. I can see a lot of time and effort is going into making the home a much nicer place, on both floors. I found the staff very friendly and helpful, the admin was able to answer my questions swiftly
and professionally and the atmosphere felt much better. When I walked in, it smelt nice and was really clean. I feel much happier now I have been to visit as I can see that my friend is very well cared for and is in such a settled home, I couldn't ask for more. It has improved so much since my last visit around 6 months ago. The only thing I could make a criticism on is the activities, but I was informed that a new team is being put together to cover weekends as well from now on, which I think is a marvellous idea. I saw that there was a minibus outside so who knows what adventures the residents are going to be having in the summer!

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Review from Joanne F (Daughter of Resident) published on 26 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is in the later stages of Dementia and we moved her to Appleby 2 months ago. Out of all the care homes we looked at with nursing care, Appleby seemed the most homely and the staff seemed very friendly.
She has settled in well and all the care staff have listened to any queries I have regarding
her care in a friendly way.

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Review from Alan B (Son of Resident) published on 23 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very sympathetic to both father, family and friends who visit my father.
Always time to listen to questions or concerns.
Polite staff throughout from domestic to the manager. Very professional and polite.

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Current Review Score: 8.1 (8.050)

Overview of Review Score

The Review Score of 8.1 (8.050) out of 10 for Appleby Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.500 for Appleby Care Home is calculated as follows: ( (18 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 34 Ratings = 4.5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.55 Points relating to the number of positive Reviews for Appleby Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10. 3 Positive Reviews ÷ 10 = 0.3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (6)

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Meet the Team (1)

Clare

Clare Leonard

Job Title: Care Home Manager

Welcome to Appleby Care Home in North Shields.


We provide care of the highest quality for the elderly on a permanent or respite basis, in lovely comfortable surroundings. Our team of experienced care professionals constantly undergo training to provide outstanding care and support to all of our residents.


There are two units within Appleby Care Home. The ground floor and part of the upper floor make up the mixed dementia unit. There is also a specialist male-only service on the upper floor for male service users who may have behaviours that are challenging.


We also offer care for convalescence, Parkinson’s disease, stroke, palliative care, and dementia.


Appleby offers a safe and secure environment promoting independence and well-being. There are a number of care packages available offering long and short-term care including nursing.


Each room has en-suite facilities and the home has a number of communal rooms. We have a large garden and patio for residents to sit outside in the warmer months and help with planting flowers and plants. We also have a pond and ducks often visit the home.


The focal point of the garden is a large summer house which is used as an Ice cream parlour in the summer and as Santa’s Grotto in the run-up to Christmas.


Our on-site activities coordinator develops a monthly programme with the needs and capabilities of the residents in mind, ensuring that there is always something exciting to do at Appleby. We also have a minibus to take our residents on outings in the local area.


Our philosophy is simple; we want everyone to enjoy life to the fullest. We never forget that all our residents are individuals and we treat them with dignity, privacy and respect while offering freedom of choice and as much independence as possible.


The team at Appleby are compassionate and caring and goes beyond the call of duty with all residents.


I’d love to show you around the home. If you would like a tour or wish to discuss any aspect of elderly care with me, please telephone the home to make an appointment.