Review from Joanne Y (Daughter of Resident) published on 23 April 2019
Submitted via Postal Card • Report

Overall Experience

My mother is very well cared for by the excellent staff at Redesdale Court.

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Review from M S (Daughter of Resident) published on 1 March 2019
Submitted via Postal Card • Report

Overall Experience

Always a good experience when visiting mum.
She is happy here.
The staff are always very welcoming.
The home is very clean and the furnishings are of a high standard.
The care staff deliver a good standard of care, sometimes under difficult conditions.
I would certainly recommend this home to anyone.

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Review from Gillian J (Daughter of Resident) published on 17 January 2019
Submitted via Website • Report

Overall Experience

Our father is in the Grace Unit at Redesdale Court and we can't speak highly enough of this home. The level of care from all staff, from the manager down, is excellent. Our father is treated with care and compassion and at the same time allowing him to keep his self respect. The food is of a high standard

and the home is kept spotless and decorated to a high standard. There are lots of activities for those who wish to participate. If we were putting this review on another review website we would give it five stars.

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Review from Kerry D (Daughter of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience

Fantastic care home with wonderful, caring staff. Couldn't ask for a better care provider for my Mum.

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Review from Cathryn B (Sister-in-law of Resident) published on 16 July 2018
Submitted via Postal Card • Report

Overall Experience

I have nothing but praise for Redesdale Court.
The staff are truly kind and caring and show lots of dedication to the residents.
The rooms and communal areas are always clean and tidy.
There is always some kind of activity arranged.
The only gripe I have is with the parking facilities.

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Review from Kenneth G (Husband of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience

Care homes are very much in the news of late. Good reports and otherwise. But regarding Redesdale Court, I can only say excellent. Long may it last.

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Review from Martin H (Husband of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience

Very caring staff. Nothing is too much trouble.

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Review from Colin R (Husband of Resident) published on 21 June 2018
Submitted via Postal Card • Report

Overall Experience

My Wife has been resident at Redesdale Court since August 2017 so I can say with confidence that the care she receives is outstanding. Every single one of the staff are so caring, respectful of both of us and kind. I have no concerns whatsoever re her care. My only grouse is car parking facilities being

taken by NHS visitors.

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Review from Brenda B (Wife of Resident) published on 13 February 2018
Submitted via Website • Report

Overall Experience

The staff at Redesdale Court are all amazing each and every one of them they look after me when I visit as much as they look after my husband I could never thank them enough. I often stay for my tea and the food is 5* thank you so much

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Review from Allie M (Daughter of Resident) published on 13 February 2018
Submitted via Website • Report

Overall Experience

The service is excellently led whereby all of the staff lead by this example. My dad is completely cared for, respected and treated with dignity. We as a family cannot thank or praise the staff enough nothing is too much for them they are all amazing. It is lovely being able to leave dad and trust

he is in excellent hands. Thank you all so much!

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Review from Norma L (Resident) assisted by family/friend published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience

No request is refused. Everybody treats you with love and care. I can't speak highly enough of them from the management to the laundry assistant.

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Review from Christine B (Daughter of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience

Extremely happy with all aspects of care at Redesdale Court. Staff work so hard and stay patient, friendly and efficient through the whole shift. Which is amazing with the challenges they face every day! The administrator is efficient and always had a friendly smile when we come through there door or

when we're leaving. Management go above and beyond what's expected of them, especially the general manager. She cares about and appreciates her staff and the residents. I know my mam is so well cared for and safe.

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Review from William M (Son of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience

I was first drawn to Redesdale Court for my mother by the excellent CQC report. When I came to inspect the care home I was impressed by the clean and modern appearance of the home and the helpfulness of the staff. The first impression has improved as time has passed and the staff treat my mother as

if she was theirs.

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Review from M C (Wife of Resident) published on 10 July 2017
Submitted via Postal Card • Report

Overall Experience

Could not recommend Redesdale Court more highly. The staff are the most caring personnel with residents' best interests at heart.

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Review from Mark H (Son of Resident) published on 5 July 2017
Submitted via Postal Card • Report

Overall Experience

Redesdale Court gives excellent care to my mother. Nothing is too much trouble for the staff and my mother is looked after with great care and dignity. My mother enjoys living here with the food and the social activities.

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Review from Y B (Grandson of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience

Care provided is excellent, however, the bedrooms are a bit sparse. The service's integration with Occupational Therapists/Health and Social services is very good.

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Review from M W (Daughter of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience

My mother suffers from dementia and has been resident at Redesdale Court for over two years.
We have been very happy with the standard of care she has received - the 'outstanding' CQC rating is well-deserved.
Residents are treated as individuals and with dignity.
The staff are friendly and committed.
I

feel we couldn't have made a better choice.

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Review from Fiona S (Daughter of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience

Our Mum has been at Redesdale Court since October 2015 in the EMI unit.
The care home is kept to a high standard and all care staff are very supportive and helpful.
It makes visiting easier for us as we can take Mum into the large lounge which is a change in scenery for her.
We are informed if Mum

is unwell or needs anything.
This care home deserved the recent CQC outstanding result.

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Review from Andrew S (Son of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience

Mum's been in Redesdale for three years now, having come in originally in 'Grace' she now is on the residential arm.
She is happy and likes all the staff - she has a door out into the garden with a small patio, gardening is still of great pleasure to her and the fact we can have planters and bedding

plants cheers her up no end.

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Review from A C (Daughter of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience

This is a lovely place, where the staff are very kind and caring about all their patients.
My father is receiving all the treatment and care he needs here, for a safe and happy return home.
The team are dedicated to their patients.

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Redesdale Court Care Home

Care Provided by Redesdale Court Care Home

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