Barchester Harton Grange Care Home

Boldon Lane, South Shields NE34 0LZ
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9.9 115 Reviews
  • Barchester Harton Grange Care Home, South Shields
Set in its own grounds, Harton Grange is an integral part of the local community of South Shields. Staff provide first-class 24-hour residential care alongside expert care for people with dementia in their Memory Lane Community.

A team of highly-qualified and attentive staff really focuses on the individual needs of residents with a tailored care plan for each person. And their dedication can be seen across the board - in their cooking, hospitality and organised activities for residents.

Professionals think you'll find they're ideally suited to meet your needs now and in the future to ensure you get the most from your retirement years.

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Care Provided by Barchester Harton Grange Care Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 62 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Judith Tully (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (62)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Harton Grange Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,447

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Harton Grange Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Harton Grange Care Home Reviews (115)

Total of 115, showing 1-20
9.9

Barchester Harton Grange Care Home has a Review Score of 9.9 (9.934) out of 10, based on 33 reviews in the last 2 years. Over all time Barchester Harton Grange Care Home has 115 reviews.

Overall Experience

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Date Published

115
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Review from Denise H (Daughter of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic the lengths you go to to accommodate my mam. The care she gets is round the clock and we are so grateful for the wonderful care she gets.

Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from H N (Great-granddaughter of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic experience since my great-nana came in. She is cared for well and it's clear how happy and comfortable she is. She is always telling us when she's had her hair done or sausages for breakfast. It's great to see her so content and doing so well at 101 and that's down to the staff
here looking after her 24/7. Also to add, the the staff provide so much support to my nana and auntie, making sure they know exactly what is going on and take care of every detail. Seriously a 10/10 for them all.

Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from A H (Daughter of Resident) published on 22 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

So happy with the support and care given to my mother every day. The whole team work together to provide a full care package second to none. Thank you very much.

Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from E B (Daughter of Resident) published on 13 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with care Mam is receiving. Choice at mealtimes is very good. Would like more activity upstairs (dementia) to keep residents mentally stimulated. All staff very helpful/caring/attentive.

Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Danny B (Grandson of Resident) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Me and my son come to visit my nana every day when we come on holiday to South Shields, The staff at Barchester Harton Grange Care Home are all amazing ladies and gentlemen who are fantastic at their job. I feel at ease when I'm not in South Shields because I know she's being cared for properly. We
love coming to see her.

Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from L T (Daughter of Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very well looked after. Polite staff. Help there for my mam as she needs it. Wouldn't want her in any other home and the activities co-ordinator is brilliant. 10 out of 10 for him. Lovely grounds and rooms.

Reply from Jane Longstaff, On behalf of Harton Grange at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from D W (Daughter of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Harton Grange Care Home is a fantastic place, couldn't ask for better.
Everybody is so kind and caring.
My mam is so happy here and so am I. Very pleased with all the staff and management.

Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from K S (Daughter of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Harton Grange is a lovely home. It has plenty of staff who look after and care for Mam.
There are plenty of activities for them to enjoy. A beautiful garden to sit in and enjoy the sunshine with ice cream.
The entertainment is appreciated, they are very good at their job and the carers are very focussed
on all residents.

Reply from Jane Longstaff, On behalf of Harton Grange at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from M A (Daughter of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Great home, very happy with all areas. My mam's first home and she is very happy and settled. Love the rapport the staff have with her. 5 stars.

Reply from Jane Longstaff, On behalf of Harton Grange at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from L K (Granddaughter of Resident) published on 30 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Harton Grange is a lovely place, my nana loves every day.
She loves going out to different places on the minibus.

Reply from Jane Longstaff, On behalf of Harton Grange at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Thomas H (Son-in-law of Resident) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

See Mother-in-law every week, she always states how happy and well cared for she is.

Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Margaret P (Daughter of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't fault the home. It's like a home from home, loving, caring staff. All staff looked after my mam excellently. Would recommend this home to everyone.

Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Sharan H (Daughter of Resident) published on 26 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Harton Grange Care Home is excellent. A warm welcome always from all staff/manager. All staff are approachable with any queries the family may have. My father has only been here a short while. His Alziehmers is in the late stages now but he has settled in well. His previous care home was
horrendous. At Harton Grange, they have activities on always throughout the week/weeks. Dad is reluctant sometimes to be washed and dressed but staff have already recognised when he is fully awake he's fine. So very happy that Dad is being cared for here, stress-free.

Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Gillian D (Daughter of Resident) published on 29 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My review of Harton Grange is that the staff and management are fabulous. They listen, they care and go beyond the call of duty. I feel safe that my father is cared for, he is well, has wonderful meals and is entertained. The day trips have been amazing and Dad was recalling (in his own way) how fantastic
the museum day trip was, he loved it, loved the bus ride and enjoys the company. We as a family are very day surprised at the effort put in by staff, it's 5 stars. Very, very happy.

Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from L W (Wife of Resident) assisted by family/friend published on 28 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After over sixty years of married life together I was dreading being apart from my husband. Harton Grange was recommended to me by a friend who had a family member at Harton Grange. I am absolutely delighted with the level of service by all the staff, the management, carers, cleaners, kitchen staff
and maintenance team are so helpful and attentive to all the residents. It gives me great comfort knowing that my husband is in good hands and so well looked after.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from John L (Son of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After living by himself for a number of years, my father asked to move into care. Since moving into Barchester Harton Grange Care Home, his overall well-being has improved tremendously. He feels sage and secure and has started to interact with others. The care home is spotless, well-lit and lovely and
warm. The staff are outstanding, nothing is too much trouble and they are excellent with the residents. It is a huge relief to know he is safe, happy and contented.

Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Christine L (Daughter-in-law of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law has only been a resident here for a short time but has settled in really well. From our first visit to look around, we have been impressed by the lovely staff who fin nothing too much trouble. The facilities, activities are excellent. We feel we have made the right choice for our relative.

Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Derek C (Son of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care my mother receives in Barchester Harton Grange Care Home. Have peace of mind as the carers and management have her best interests in mind at all times. She is happy here.

Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Lesley H (Daughter of Resident) published on 15 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Harton Grange Care Home is a fabulous care home. The staff are all amazing and are wonderful carers. They are not only "carers", they actually "care". I would not hesitate in recommending this home to friends.
The home is well-managed and immaculately clean.

Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Paula M (Daughter of Resident) published on 15 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always on hand to help my mam's needs, nothing is ever a problem.
The home is beautifully decorated and very homely.
The home is clean and well-maintained.
The activities are excellent for the residents.

Reply from Judith Tully, General Manager at Barchester Harton Grange Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


Facilities

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Treated with Dignity

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Current Review Score: 9.9 (9.934)

Overview of Review Score

The Review Score of 9.9 (9.934) out of 10 for Barchester Harton Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.934 for Barchester Harton Grange Care Home is calculated as follows: ( (373 Excellents x 5) + (20 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 396 Ratings = 4.934

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Harton Grange Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Mar 2020

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (15)

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Meet the Team (1)

Judith

Judith Tully

Job Title: General Manager

Hi, my name is Judith, and I am General Manager here at Harton Grange.


I have worked in the care industry since 2000. I have an NVQ Level 4 in Leadership & Management and a Level 3 in End of Life Care. I am kind and compassionate and I focus on providing a safe, warm and caring environment for everyone I support.


I have extensive experience in building positive relationships and embedding the key principles of care in those I work alongside.


Frequently Asked Questions about Barchester Harton Grange Care Home

What types of Care is Barchester Harton Grange Care Home registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Harton Grange Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Barchester Harton Grange Care Home have?

There are 62 Single Rooms.

What are the Facilities & Services at Barchester Harton Grange Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Barchester Harton Grange Care Home to the centre of South Shields?

1.6 mile(s) as the crow flies, distance by road may be significantly further.