Elizabeth Fleming Care Home

off Market Street, Hetton-le-Hole, Houghton le Spring DH5 9DY
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9.3 64 Reviews
  • Elizabeth Fleming Care Home, Houghton le Spring
At Elizabeth Fleming Care Home, residents are at the heart of everything, with person-centred, round-the-clock care designed to support individuals with a wide range of needs. Whether it’s specialist nursing care, assistance with daily tasks, or a safe space for those living with dementia, Elizabeth Fleming is dedicated to ensuring that every resident leads an active, fulfilling life in a warm and welcoming environment.

This modern, purpose-built home offers long-term and short-term accommodation, with a focus on both residential and respite care. The home caters not only to the elderly but also people with physical disabilities, providing a holistic care experience. With its beautiful sensory garden, two flower gardens, and a scenic patio area, residents can enjoy peaceful walks and outdoor relaxation in a safe and stimulating setting.

Inside, the communal spaces are ideal for residents to engage in hobbies, socialise with loved ones, or simply unwind. A range of fun and interactive activities ensures that there’s always something exciting happening, helping to create a vibrant and lively atmosphere that both residents and staff enjoy. Whether it’s nursing, personal care, or emotional wellbeing, Elizabeth Fleming stands out for its commitment to providing care that’s as individual as each resident.

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Care Provided by Elizabeth Fleming Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Paula OConnor (Home Manager)
  • Admission Criteria
    • LA and self funding
    • Ages 45+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2004
    • Number of floors: 1

Funding & Fees Guide for Elizabeth Fleming Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,100
    • Self-Funded Residential Dementia Care from £1,150
    • Self-Funded Nursing Care from £1,175
    • Self-Funded Nursing Dementia Care from £1,200
    • RESPITE Self-Funded Residential Care from £1,100
    • RESPITE Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Nursing Care from £1,175
    • RESPITE Self-Funded Nursing Dementia Care from £1,200
  • (these prices are only a guideline, please contact Elizabeth Fleming Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please ring the doorbell and a member of the care team will let you in.


  • Parking

  • Ample parking on site.


Elizabeth Fleming Care Home Reviews (64)

Total of 64, showing 61-64
9.3

Elizabeth Fleming Care Home has a Review Score of 9.3 (9.260) out of 10, based on 7 reviews in the last 2 years. Over all time Elizabeth Fleming Care Home has 64 reviews.

Overall Experience

  • 49
  • 13
  • 2
  • 0
  • 0

Date Published

64
0
2
7
57

Review from Joyce G (Wife of Resident) published on 4 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband suffers from Huntingtons disease. I am absolutely blown away by the warmth and generosity of the love and personal interaction that my husband is given on a basis of not only daily but each time a carer is passing his room, which is always. Elizabeth Flemming is a family oriented run home
with carers from around the village and surrounding places. Everyone gives residents and their visitors equally that warmth and comfort needed to feel secure and safe here. My husband takes it upon himself to interact with his personal nurse and classes him as a friend. I can't explain what this means as a wife and carer of my terminal ill husband. All his needs are met totally emotionally and psychologically as well as his physical need. Meal times are catered for each individual and there is a varied choice daily. I see his home as a 5 star hotel and my days I spend with my husband are so comfortable and I look forward each day.

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Review from M D (Daughter of Resident) published on 23 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother's care is absolutely fantastic. I have worked in the care industry before so I can compare. All members of staff treat my mother with care and respect, the food and cleanliness of the home is outstanding. Both the manager and all staff are so helpful, I have great confidence in the way my
mother is looked after. May I also take this opportunity to say how hard the staff also work on activities.

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Review from Sue L (Daughter of Resident) published on 21 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleasant clean home giving mam all the care she needs, lovely staff.

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Review from Winifred H (Wife of Resident) published on 13 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home has a good homely feel. The staff are caring, patient and treat each person as an individual, catering to all their needs, making them feel that it is their home. The meals are good with plenty of snacks in-between. The general feel is that of a big family. The staff are always happy and work
together to create a happy family feel.

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Current Review Score: 9.3 (9.260)

Overview of Review Score

The Review Score of 9.3 (9.260) out of 10 for Elizabeth Fleming Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.588 for Elizabeth Fleming Care Home is calculated as follows: ( (52 Excellents x 5) + (23 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 80 Ratings = 4.588

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.672 Points relating to the number of positive Reviews for Elizabeth Fleming Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2. 7 Positive Reviews ÷ 7.2 = 0.972

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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Meet the Team (1)

Elizabeth

Elizabeth Fleming

Job Title: Care Team

The team at Elizabeth Fleming reflect the values and vision of Marton Care Homes. Kindness, empathy and understanding in one team!