Hylton View Care Home

Old Mill Road, Southwick, Sunderland SR5 5TP
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9.8 51 Reviews
  • Hylton View Care Home, Sunderland
Hylton View Care Home specialises in residential, and residential dementia care. The home has two separate units across two floors the ground floor providing residential care and the 1st floor provides a specialist dementia unit.

The home can accommodate 39 residents and can cater for physical disabilities and sensory impairment. There are a cinema room and communal lounges and dining rooms on both floors.

This modern facility has en-suite bedrooms and is ideal for the efficient practice of care, having been purpose-built to bring skilled provision to the Sunderland community. The home has a cinema room, a sensory room and communal lounges and dining rooms.

The home is well-situated for residents who wish to remain active outside of the home, with good amenities and transport routes, though with many activities to also enjoy within the home itself.

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Care Provided by Hylton View Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Korsakoff Syndrome
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Kimberley Askew (Home Manager)
  • Admission Criteria
    • Over 65 Only
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1998
    • Last Refurbishment: 2019
    • Number of floors: 2

Funding & Fees Guide for Hylton View Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,067 – £1,067
    • Self-Funded Residential Dementia Care £1,095 – £1,095
    • RESPITE Self-Funded Residential Care £1,067 – £1,067
    • RESPITE Self-Funded Residential Dementia Care £1,095 – £1,095

  • Fees can vary dependent on assessment.
  • (these prices are only a guideline, please contact Hylton View Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car park available


Hylton View Care Home Reviews (51)

Total of 51, showing 41-51
9.8

Hylton View Care Home has a Review Score of 9.8 (9.843) out of 10, based on 29 reviews in the last 2 years. Over all time Hylton View Care Home has 51 reviews.

Overall Experience

  • 43
  • 6
  • 2
  • 0
  • 0

Date Published

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29
22

Review from Patricia L (Daughter-in-law of Resident) published on 7 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

While visiting my mother-in-law I find the home to be very clean and tidy and well maintained, I find the staff very friendly and helpful.

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Review from Jennie B (Niece of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot complain about anything. Everyone is friendly and very caring.

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Review from Ken G (Son of Resident) published on 10 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to say that while my mother was in care at Hylton View Care Home she was very happy with the care she received and she loved the staff that cared for her, my mother was always clean and tidy as was her room.
The manager was always ready to listen to anything I had to say concerning my
mother and if there was anything she could do to improve my mother’s care it would be sorted ASAP and that’s all I could ask.

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Review from Amy B (Granddaughter of Resident) published on 8 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My nana has been in this care home for several months and I would highly recommend it. Everything within the care home is great. It's clean, tidy and couldn't ask for nicer staff. If I have any questions about my nana or anything regarding my nana, they deal with it quickly. When I visit my nana and
it's time to leave, I know that when I'm not there, my nana will be cared for and looked after so it puts my mind at ease.
I would definitely recommend this care home, as my nana is settled and content so I know I made the right decision choosing Hylton View Care Home for my nana.

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Review from Vikki D (Granddaughter of Resident) published on 7 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A brilliant team of staff, brilliant manager and plenty of activity’s for my grandad to do. Could not give them any faults! Fantastic.

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Review from Sharon B (Daughter of Resident) published on 25 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hylton View Care Home is a breath of fresh air. The communication and understanding of my dad's needs are excellent having some difficulties in his previous care home I was constantly worried each time the phone rang. He settled great into a routine while he's quite vocal at 84 the manager and the
care staff and nurses are great with him and meet his every need. For a family member, this is paramount for peace of mind when you can't be there every day I'd highly recommend Hylton View to other people wanting to place a family member.

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Review from F H (Son-in-law of Resident) published on 23 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hylton View looked after my father-in-law for 3 1/2 years, no complaints whatsoever. Staff, care, accommodation, all at a very high standard. Now my mother-in-law is resident there so we know she will be looked after very well.

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Review from Carole N (Friend of Resident) published on 22 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend lives at Hylton View Care Home and she is very well cared for the staff are very helpful and know her needs the activities are really good she like going out to the salvation army to watch a movie and having my lunch out
Christmas was especially nice the home was very festive and a lovely
family came in all dress up as elves

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Review from Jill E (Daughter of Resident) published on 12 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home looked after my father for 3 1/2 years. Accommodation, staff, meals etc were great. Staff could not do enough for my father during his final moments and kept all the family informed, every step of the way - a job thoroughly well done. Nothing was too much for them. Now my mother has accommodation
in this home, as we all know, as a family her health, mental care will be looked after. I recommend this home very strongly. Job well done to all staff. Thank you.

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Review from John M (Resident) assisted by family/friend published on 7 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I like living at Hylton View Care Home, I am well cared for by the staff. I feel safe at Hylton View. I like the food that is provided. I get involved in the activities and are happy with the activities provided.

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Review from Sara O (Daughter of Resident) published on 19 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is happy and well looked after, enjoys all the activities that are provided and I'm happy too!

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Current Review Score: 9.8 (9.843)

Overview of Review Score

The Review Score of 9.8 (9.843) out of 10 for Hylton View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 29 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 29 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.843 for Hylton View Care Home is calculated as follows: ( (299 Excellents x 5) + (38 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 345 Ratings = 4.843

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hylton View Care Home is based on 29 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 29 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Kimberly

Kimberly Teasdale

Job Title: Home Manager

Joined: 2001

Kim has been the Manager at Hylton View for over 4 years after being a registered Manger of Valley View since 2015.


She commenced working in the care sector in 2001 progressing through the company to her current role.


"I think the most important part of the home managers role is to develop lasting relationships with residents and relatives, ensuring a caring, safe and homely environment"


Peter

Peter Lawson

Job Title: Regional Maintenance Support

Joined: 2012

Peter has many years of experience in the Care Sector.
Peter is extremely organised, with a sharp mind and the ability to pick up on minor aspects.


Skilled in implementing maintenance tracking systems and conducting general maintenance repairs.


Eager to promote a healthy working environment with innovative, proactive maintenance solutions to ensure health & safety.