Lansbury Court Care Home

Parkhouse Avenue, Castletown, Sunderland SR5 3DF
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9.5 41 Reviews
  • Lansbury Court Care Home, Sunderland
Lansbury Court Care Home is a dementia care, residential care and short-term respite care home in Sunderland. The care home boasts 56 spacious bedrooms, large communal rooms and landscaped secure gardens. All accommodation is on the ground floor.

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Care Provided by Lansbury Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Suzanne McKie (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (56)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2017
    • Number of floors: 1

Funding & Fees Guide for Lansbury Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,130
    • Self-Funded Residential Dementia Care from £1,153
  • (these prices are only a guideline, please contact Lansbury Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome anytime.


  • Parking

  • Free on-site Parking.


Lansbury Court Care Home Reviews (41)

Total of 41, showing 41-41
9.5

Lansbury Court Care Home has a Review Score of 9.5 (9.523) out of 10, based on 13 reviews in the last 2 years. Over all time Lansbury Court Care Home has 41 reviews.

Overall Experience

  • 24
  • 15
  • 2
  • 0
  • 0

Date Published

41
1
12
13
28

Review from Christine G (Daughter of Resident) published on 8 July 2016
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Need somewhere to place your loved one, well I have the answer. Not a great fan of care homes after a bad experience, but me and my family have found a treasure in Lansbury Court Care home in Castletown. Care and feeling given from staff is outstanding. In the past 9 weeks of Mam's life, she was
looked after with great dignity and respect. We as a family cannot thank staff enough for giving us peace of mind every day when we left our Mam in their care. Even at the end of Mam's life staff came to pay their respects to Mam and sympathy to the family. Once again from the bottom of our hearts, a great big THANK YOU. From the family of our late Mam.

Reply from Suzanne Mckie, Home Manager at Lansbury Court Care Home

Thank you for taking the time to leave a review for us, we really do appreciate the feedback. It is lovely to hear your family felt supported by the team and that you regard the home so positively. It has been a pleasure getting to know you all and our thoughts are with you. Sincerest condolences from all the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Management

Safety / Security

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Value for Money

Current Review Score: 9.5 (9.523)

Overview of Review Score

The Review Score of 9.5 (9.523) out of 10 for Lansbury Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.523 for Lansbury Court Care Home is calculated as follows: ( (101 Excellents x 5) + (39 Goods x 4) + (12 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 155 Ratings = 4.523

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Lansbury Court Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Suzanne

Suzanne Mckie

Job Title: Home Manager

Joined: 2015

My name is Suzanne Mckie and I am the Home Manager here at Lansbury Court Care Home in Sunderland. I have worked in the care sector for over 26 years and I have been the Home Manager at this Orchard Care Home since 2015.