Visitors for residents welcome at any time. Visitors welcome to look around the home at any time, but please contact the home first to ensure a member of staff can be made available to provide a tour of the home.
Bryony Lodge provides free parking facilities to visitors.
Bryony Lodge Nursing Home has a Review Score of 10 (9.988) out of 10, based on 20 reviews in the last 2 years. Over all time Bryony Lodge Nursing Home has 67 reviews.
Review from E M (Daughter of Resident) published on 7 September 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anthony U (Resident) published on 22 August 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lydia W (Friend of Resident) published on 21 August 2017
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Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elizabeth S (Resident) published on 21 August 2017
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Marjorie F (Daughter of Resident) published on 6 June 2016
Submitted via Website •
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Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda M (Daughter of Resident) published on 3 June 2016
Submitted via Website •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Albert E (Husband of Resident) published on 12 January 2016
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 10 (9.988) out of 10 for Bryony Lodge Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.988 for Bryony Lodge Nursing Home is calculated as follows: ( (237 Excellents x 5) + (3 Goods x 4) ) ÷ 240 Ratings = 4.988
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Bryony Lodge Nursing Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 May 2018
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2018
Hi, I am the Home Manager here at Bryony Lodge Nursing Home!
I am proud to say that I am a dedicated qualified registered manager I have completed QCF Level 5 in Leadership and Management. And I am fortunate to be in a position to lead such a wonderful group of staff I have worked in healthcare since I was 19 and started out as a healthcare assistant within a care home providing complex nursing care for residents, as well as rehabilitation and palliative care. I also managed a Home Care business where I provided help and support into the community.
I love my role at Bryony Lodge and take great pride in supporting the team. The nurses and the staff are a dedicated and well-established group, and are all very proactive. I live local to the care home so I have good knowledge of the area.
Our staff are what holds the home together. Each one of these team members are dedicated to providing high quality care and services to those we support, and ensuring the residents enjoy all aspects of life at our home.v
