Review from A H (Friend of Resident) published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience

Very welcoming staff and always happy to help. Premises always appear clean, tidy and nice smelling. Residents' rooms are neat and tidy.

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Review from Joy H (Daughter of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience

My mam has been in Washington Lodge since 2013, during which the home has changed hands a number of times and had a number of managers.
The current manager is running this home exceptionally well. She is brilliant with communication. Always is accessible and will do anything she can to help.
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staff in the home are attentive and during Covid clearly followed guidelines as Mam did not contract Covid which is a pure credit to them.
The home is always clean and Mam is in a new room, freshly decorated which is spacious and airy.

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Review from Phil C (Son of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience

My parents both moved into the home together. On the first day, Mam had a fall and immediately the staff suggested hospital treatment. She was kept in for 4 weeks, confirming their prompt attention was correct. Dad is very happy with the care he recieves. Last night we had a celebration party at our

house (only 200 meters away) and the staff persuaded him to join us. To top it all, they even pushed him around. Above and beyond the call of duty.

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Review from Irene C (Daughter of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience

The improvement within the home in the last few months has been amazing, new furniture, new decor and most of all more activity with everyone joining in.
My mam is happy and all the staff genuinely show how much they care for her.

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Review from Susan M (Daughter of Resident) published on 27 June 2022
Submitted via Website • Report

Overall Experience

My father has been in Washington Lodge Nursing Home for seven weeks, it took him a couple of weeks to adjust but he has settled now. The staff are amazing, always on hand to help my father and help answer any problems we have. Staff are very good at encouraging him to join in with activities. It's one

of the hardest decisions to make leaving your loved ones in a care home but I know my father is safe and well cared for in Washington Lodge Nursing Home

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Review from Marion C (Wife of Resident) published on 25 June 2022
Submitted via Website • Report

Overall Experience

My husband has lived at Washington Lodge Nursing Home for three and a half years. Initially, I was very reluctant to have him in any nursing home as his condition is very rare and challenging, however, the nurses and carers have exceeded all of my expectations. They show genuine affection for him, which

I see every day. I know he is being cared for very well and this is of great comfort to me and all of his family. I am always informed of any changes in his condition, which are dealt with promptly and efficiently. Myself and my family cannot thank them enough for all they do for him.

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Review from Amy W (Great-granddaughter of Resident) published on 25 June 2022
Submitted via Website • Report

Overall Experience

My Nanna has been a resident at Washington Lodge Nursing Home for a year and a half now. She loves every single member of staff due to the care they show towards her. They know her routine, what she likes and what she doesn't like. Not only do the staff get to know the resident but they also take the

time to get to know the family of the resident. Every time you visit they keep you up to date with how your family member is doing and what activities they've taken part in.

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Review from K R (Wife of Resident) published on 24 June 2022
Submitted via Website • Report

Overall Experience

My husband has been in Washington Lodge for nearly three years having been unsettled in two previous care homes. Everyone is extremely friendly and dedicated to caring for all his needs in challenging situations. The new manager has implemented changes in all areas of the home for the benefit of residents,

relatives and staff. I am very grateful to all the staff for looking after him as I appreciate that caring for dementia patients can be demanding.

Reply from Lyndsay Martin, Registered Manager at Washington Lodge Nursing Home

Thank you for taking the time to review us, it is really appreciated. We are also glad you are happy with the changes within the home and decor for everyone.
Thank you again.

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Review from Nick K (Son of Resident) published on 23 June 2022
Submitted via Website • Report

Overall Experience

My dad was transferred from the hospital, after having a stroke, to Washington Lodge, he has only been in several weeks, but all of the staff are friendly and most obliging and responsive to questions.
The care so far has been great and feels like a nice place for my dad to be in.
The food he gets

seems very good quality and eats it even though he’s fussy when it comes to his food.
It is a very hard choice when selecting a care home for your loved one, Washington Lodge is a great place and I’d have no worries advising anyone to select this for their loved one.
The only thing is rooms don’t have ensuite toilets, but this isn’t a big thing as there are numerous toilets around.

Reply from Lyndsay Martin, Registered Manager at Washington Lodge Nursing Home

Thank you for this review, it is much appreciated, we do have a good care team which reflects throughout the home.

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Review from Sean G (Son of Resident) published on 23 June 2022
Submitted via Postal Card • Report

Overall Experience

The overall experience in Washington Lodge Nursing Home in my eyes is a very good nursing home. The staff are very, very good. They treat my dad with the best care, the rooms are very nice and you can put your own TV in there etc. So, overall, the staff, management and rooms are 10/10.

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Review from D S (Friend of Resident) published on 17 June 2022
Submitted via Website • Report

Overall Experience

Good experience, staff are kind and welcoming and highly trained for dementia care. Could do with updating the home in general, a bit bare and out of date, which would be nice for the residents and staff. Thanks all.

Reply from Lyndsay Martin, Registered Manager at Washington Lodge Nursing Home

Thank you for your review, we are currently under a programme for decorating within the home and have done quite a lot within the last couple of months and often speak of this within the relative and residents meeting if you would like to attend. Notices are displayed within the home. Thank you again.

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Review from Maria M (Daughter of Resident) published on 15 November 2021
Submitted via Website • Report

Overall Experience

I am absolutely delighted with Mam's care at Washington Lodge. The staff are so caring and friendly and Mam looks really well and is happy. I would not hesitate to recommend this care home. Very handy for the village too.

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Review from L S (Granddaughter of Resident) published on 20 September 2021
Submitted via Website • Report

Overall Experience

My grandad has been in Washington Lodge Nursing Home for a number of years now. Prior to entering the home, he was in and out of hospital as he had struggled to care for himself however since entering Washington Lodge, he has remained well, including during Covid-19 which is fantastic. Staff have a

great rapport with him which is great to see, they are always helpful, kind and remain in contact with us about his care, health and wellbeing. His care plan continues to be monitored and the care he receives is adjusted to his needs as and when required.

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Review from Allison L (Daughter of Resident) published on 17 December 2020
Submitted via Website • Report

Overall Experience

Mam has been in Washington Lodge for 2 years now and is very comfortable and well taken care of. The staff are very caring and make mam feel part of a family. This year has been stressful for all but the home have done extremely well in keeping all the residents safe whilst accommodating the needs of

the family to see Mam.

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Review from David D (Son of Resident) published on 3 December 2020
Submitted via Website • Report

Overall Experience

My Dad has been at the Home with Dementia for about 18 months now and has been well looked after. The staff I have met, have been caring and lay on activities for residents, which I think is important. Although it is not possible at the moment with the problems with Covid 19, I would, however, like

to see the residents taken out a bit more often. I do realise this is not easy to do though.

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Review from Joyce H (Daughter of Resident) published on 28 September 2020
Submitted via Website • Report

Overall Experience

I would like to thank Washington Lodge for the exemplary care afforded to my mam for the duration of her residency. This period was from January to August 2020.
When my mam was admitted to Washington Lodge in January of this year, she was officially classified as being in a state of palliative care.

Within the first 2 weeks of her stay, her state of health improved and she was then deemed no longer to be in that state.
When mam was transferred from hospital to this nursing home it was an anxious time for all concerned, but she settled into her new residence really quite well, which was entirely down to the care and consideration from members of staff, who with kindness and patience went about seeing to her every need and carried out all tasks around mam and her environment, including looking after her family visitors.
When mam began her end of life process, the staff knew exactly what to do, and managed the situation with seamless professionalism,
Thank you so much.

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Review from Laura M (Daughter of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience

The staff at Washington Lodge are excellent and genuinely care about the residents they are looking after.
There are some minor areas that need attention such as decoration of the bathrooms and living spaces could be more dementia friendly!

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Review from Ann F (Sister-in-law of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience

I visit my brother in law every week and always find him comfortable and happy. Staff always very pleasant and helpful.

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Review from T L (Daughter of Resident) published on 30 January 2018
Submitted via Website • Report

Overall Experience

My father has been a resident of this home for 18 months now, after bad experiences in two others and suffers from Vascular Dementia and Alzheimers. In relation to the care given to my father and other residents by staff, I can only use one word - 'Outstanding!' As mentioned , due to previous bad

experiences in other homes, my family know what poor care looks like.

The staff here get to know each resident personally, and in the case of dementia what triggers episodes etc so that they can take action to avoid 'episodes'. Their approach and constant good humour and smiles, help residents feel safe and secure, which in turn helps the extended families come to terms with relatives being in a care home, which can be traumatic.

The home has been open for many years and was showing signs of wear, however, the new manager and owners are in the process of improvements, and nothing seems too much trouble. The food is of a very good standard, and the homemade cakes are lovely.

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Review from Ken S (Son of Resident) published on 20 September 2017
Submitted via Postal Card • Report

Overall Experience

There was a good standard of care prior to the change of ownership and the staff level of care was exceptional. A difference now is that there is more staff on every Sunday.
The refurbishment is very good, it is more homely with pictures, etc.
I am more than pleased with the standards of the staff

and I am on first name terms with them, including the two nurses.

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Washington Lodge Nursing Home

Care Provided by Washington Lodge Nursing Home

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Funding & Fees Guide for Washington Lodge Nursing Home

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