Barnes Court Care Centre

Wycliffe Road, High Barnes, Sunderland SR4 7QG
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9.3 52 Reviews
  • Barnes Court Care Centre, Sunderland
Welcome to Barnes Court.

Located in High Barnes close to Barnes Park and the Royal Hospital in Sunderland, Barnes Court is located on Wycliffe Road close to Barnes Junior and Infant School with onsite car parking and offers residential, EMI residential, nursing and young people with disabilities care. For visitors who are not driving take the 2 or 2A Black Cats Bus, 78 Coast and Country or 700 Sunderland Connect to Sunderland Royal and the home is ½ mile walk.

The home is a multi storey, purpose-built building, which has a secure, central garden containing outdoor seating and raised flower beds for green-fingered residents who enjoy gardening.

Inside the home, you will find many amenities on each floor. The ground floor houses their young residents with disabilities and has an activities room with pool table and games console, meeting room, lounge and dining room. The middle floor has two units, a second unit for younger residents and Dementia unit. Both units have their own lounge and dining room.

The third floor is the nursing and general residential floor which has a coffee shop, lounge and dining room. All bedrooms are offered furnished and there are a number of communal bathrooms on each floor.

They have a dedicated activities coordinator on site and residents enjoy activities in and out of the home which includes trips out to the coast, café’s, bowling or cinema, entertainers in the home, crafts, prize bingo, gardening, home baking, domino’s, knit and knatter club and activities for special events. For residents who do enjoy quiet time to themselves there are jigsaws, board games available as well as 1-1 time.

Barnes Court has a 5 star award in Food Hygiene. They believe food is a huge aspect of their care at Barnes Court and residents enjoy a cooked breakfast, choice of lunch and dinner meals, supper and hospitality trolley with drinks and cakes throughout the day.

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Care Provided by Barnes Court Care Centre

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 89 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Head/Brain Injury
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Schizophrenia
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Paula O’Connor (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (89)
    • Single Rooms with ensuite Wet Room (8)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barnes Court Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,095
    • Self-Funded Residential Dementia Care from £1,110
    • Self-Funded Nursing Care from £1,351
    • Self-Funded Nursing Dementia Care from £1,385

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Barnes Court Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time.


  • Parking

  • A care park is available to the rear of the home with ample street parking outside of the front of the home.


Barnes Court Care Centre Reviews (52)

Total of 52, showing 41-52
9.3

Barnes Court Care Centre has a Review Score of 9.3 (9.266) out of 10, based on 11 reviews in the last 2 years. Over all time Barnes Court Care Centre has 52 reviews.

Overall Experience

  • 30
  • 21
  • 1
  • 0
  • 0

Date Published

52
0
9
11
41

Review from Mary R (Resident) assisted by family/friend published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think it's lovely here. The carers are lovely.

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Review from Christine H (Resident) published on 28 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a lovely home and very nice. I have no complaints.

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Review from K L C (Daughter of Resident) published on 4 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The overall standard of this home is very good. Compared to many other homes that were viewed in Sunderland - cleanliness is of a very high standard (even compared to some higher quality standard homes - which was a big thing for us as a family). Staff always work hard to keep the building clean and
tidy. Care standards appear very good the majority of the time and some of the care staff really do go above and beyond (although very busy at times as this has been demonstrated when some residents can't be taken outside when they wish and have to wait). Staff are on the whole very approachable and helpful. Activities are available for residents to participate in if they wish. One downside is that residents are not taken anywhere outside of the home, which we were initially told would happen (trips to the pub/ park/ shops). We were also told initially there was a minibus that was used to take residents out - but this has not happened.

Reply from Mandy Mackley, Home Manager at Barnes Court Care Centre

Thank you for your comments. We're delighted to hear that you are happy with the standards of care at Barnes Court and your kind comments about our staff - I will be sure to pass these on to the team. With regards to your comment on the lack of trips out, we usually cut back on the number of planned day trips out during the winter months due to the unpredictable weather which can lead to trips being cancelled at last minute which we always want to avoid. We will be incorporating more day trips out into our activities plan as the weather improves & will be asking for residents' suggestions for places to visit. However, because we understand that getting out and about for some fresh air all year round is important to some of our residents, staff do regularly accompany residents for a walk around the local area, such as trips to the local shops.


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Review from Pat R (Friend of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My review of this home is good value for money. The care of the residents is good. The staff are good and very helpful, they are there to help and support you if you need them. They are there for support and advice when needed.

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Review from G H (Resident) published on 26 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff work hard but are underpaid. They are kind, caring and understanding.

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Review from Sharon K (Sister of Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother is well looked after at this care home.
He gets on well with staff and residents.
It's like home from home for him.

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Review from Steven R (Resident) published on 20 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since I have been here I have found the staff very helpful and people you can have a laugh with which is good.

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Review from Susan B (Daughter of Resident) published on 20 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

As a daughter of a resident who has worked in several care homes myself, I have been extremely happy with every aspect of the care home. My mother seems very relaxed and content with her daily routine and has become a well-loved member of the family group. It is not easy putting a loved one in care
but Barnes Court Care Centre has made a difficult heartbreaking situation more bearable.

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Review from E S (Sister of Resident) published on 24 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have no worries about my brother. He is well cared for. Staff are very good.

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Review from K M (Father of Resident) published on 14 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good.

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Review from Scott T (Resident) published on 14 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff, on the whole, are really good I can't say anything bad against them. They are really NICE X

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Review from Keith R (Son of Resident) published on 21 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is and has been very good at dealing with the needs of my mother. At times slow to react to certain things but I put a lot of this down to the red tape of the system as a whole. The staff fully appear to want to care for my mother and are very forthcoming and friendly when visiting. I am delighted
at the overall care and patience and honesty of the staff and feel comfortable having my mother at this home. Thank you.

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Current Review Score: 9.3 (9.266)

Overview of Review Score

The Review Score of 9.3 (9.266) out of 10 for Barnes Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.648 for Barnes Court Care Centre is calculated as follows: ( (90 Excellents x 5) + (27 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 125 Ratings = 4.648

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.618 Points relating to the number of positive Reviews for Barnes Court Care Centre is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 89 registered maximum number of service users is 17.8. 11 Positive Reviews ÷ 17.8 = 0.618

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Sue

Sue Clark

Job Title: Deputy Manager

Hi, my name is Sue Clark and I am the Deputy Manager at Barnes Court.


I have worked for the company for almost 10 years, starting as a Care Assistant, progressing to Care Practitioner and then given the opportunity to progress even further with company support to train as a Nursing Associate at Teesside University. After completing the course I graduated in 2022 and continued as a Registered Nursing Associate, then was offered the job as Deputy Manager in January 2024 which I accepted and continue to be in post, enjoying the day to day running of Barnes Court, the challenges and the positive moments which make my career path worthwhile.