Warrior Park Care Home

Queens Street, Seaton Carew, Hartlepool TS25 1EZ
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9.2 90 Reviews
  • Warrior Park Care Home, Hartlepool
Warrior Park Care Home is located on the seafront in Seaton Carew and is convenient for shops, amenities, public transport and the A19. Elizabeth Way Shopping Centre is just one mile away.

This purpose built care home provides nursing and social care for the frail elderly and mentally infirm elderly.

Accommodation at Warrior Park is provided in single occupancy rooms, some of which are suitable for sharing.

Warrior Park features TV lounges and a quiet sitting room for relaxation. Separate dining rooms, where residents can socialise at meal times, are also available. Traditional home cooked meals are served with daily choices being available. Special diets can be catered for.

The home benefits from regular visits made by an experienced hair stylist and qualified chiropodist. Complementary therapies can also be arranged.

The home offers a selection of activities for residents.

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Care Provided by Warrior Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 52 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Valerie Halas (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (52)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Warrior Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Warrior Park Care Home Reviews (90)

Total of 90, showing 1-20
9.2

Warrior Park Care Home has a Review Score of 9.2 (9.193) out of 10, based on 8 reviews in the last 2 years. Over all time Warrior Park Care Home has 90 reviews.

Overall Experience

  • 50
  • 37
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Date Published

90
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Review from Paul W (Respite Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum at 81 had just lost her husband and had been discharged from Hospital after a week in isolation with the Flu. I cannot thank the staff enough for their compassion and care which they showed my mum, especially the home manager and another specific staff member who went over and above what they
needed too, to make my mum feel so special, loved and cared for. All of the staff were marvellous and caring and just overwhelmed myself and my family with the care which they gave. One staff member in particular often got my mum to join in with the social side of the home, playing games with other residents and although she could not wait to get back home, she felt very safe, loved and cared for while she was in the care of the Warrior Park Care Home.

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Review from J R (Daughter of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't fault Warrior Peak Care Home. The manager has a wealth of experience. All the staff work extremely hard. The carers are wonderful, the nurses are very experienced. The administration are very good. Mam doesn't eat now, as she feeds through a peg, but they bring her regular drinks. It is an outstanding
place for care. Thank you so very much.

Reply from Maisie Lawrence, Marketing Assistant at Warrior Park Care Home

Thank you for sharing your positive experience at Warrior Park Care Home. We are delighted to hear that your mam is receiving excellent care with us. Our team are committed to providing the highest quality of care for all our residents, ensuring their comfort and well being at all times. We truly appreciate your kind words about our team and we wish you a lovely day!


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Review from A J (Mother of Resident) published on 12 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been in Warrior Park for 2.5 years. He is very happy living there. Everybody is friends with him. Good food, clean rooms, good staff and a happy environment.

Reply from Maisie Lawrence, Marketing Assistant at Warrior Park Care Home

Thank you very much for taking the time to share your experience at Warrior Park. We are delighted to hear that your son is happy and has formed great friendships! It is our pleasure to provide a caring and comfortable environment for all our residents, and we truly appreciate your kind words about our team and the care we provide.


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Review from Annette H (Sister of Resident) published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother had complex care needs and could not always communicate those needs. Management and staff quickly got to know how to read my brother and cope with those needs. My brother came from a loving family and looking for a care home for him, Warrior Park ticked all the boxes. Warrior Park continued
to give him all the love and care. If anyone was to ask, I would recommend Warrior Park to look after their relative, as management and staff give 100% to residents and family.

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Review from Peter C (Husband of Resident) published on 7 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife spent 4 weeks in the care home as her health sadly deteriorated until she passed away. The staff were very professional and were kind and empathetic when caring for my wife. It has been a very difficult time for our family and we are always made to feel welcome when visiting. The manager went
out of her way to help us deal with our situation. The room and facilities were first class and I would recommend this home to anyone in search of a care home.

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Review from C S (Daughter of Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are friendly and approachable. Manager and deputy manager on hand to answer any queries/issues.
The food seems nice and lots of choices. Room cleaning could be more thorough especially the carpet and resident showers should be regular. Laundry is not always returned, so lots of items missing.
Overall though a lovely home and my dad is happy which is the main thing. His medical needs are looked after.

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Review from B B (Sister of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother passed away on the 1st of November 2023. The care attention and nursing given to my brother by all at Warrior Park Care Home was outstanding. He had many complicated health issues that required constant nursing care. All delivered with a smile, chat, banter and loving care. From when he entered
Warrior Park he felt at home and endeared himself to all the staff which was reciprocated. My sisters and I will be forever grateful to all the staff who guided us through some very traumatic times. We could not have got through without them.

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Review from M F (Wife of Resident) published on 11 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The family are very pleased with the care and attention given to my husband's complex needs.
We have given "good" overall because we believe there is always room for improvement.

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Review from Emilie D (Granddaughter of Resident) published on 9 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana was sadly only a resident for four short weeks before cancer claimed her. However, as family, we cannot thank Warrior Park Care Home enough for what they did for her.
The carers were exceptional, nothing was too much trouble, no matter how many of them it took to move her. Their patience never
wavered and neither did their smiles.
Nursing staff gave us great confidence in their ability to control her pain and never shied from calling in the matron or GP as appropriate.
The kitchen team were superb and the food was amazing - giving Nana some absolutely lovely meal times in the dining room.
She was also very fond of the cleaning team which, given her high standards, shows just how hard they worked.
The living room is fabulous - a real home from home and allowed us to spend quality time together there or in the lovely garden.
All our problems were easily overcome or fixed, be it broken televisions, needing a walker or just some tender loving care as we battled with her condition.
Highly recommended.

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Review from John T (Son of Resident) published on 24 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A huge thank you to all the staff and residents at Warrior Park, who have made such an effort to support my mum following her debilitating stroke. This support and care are also being extended to my wider family especially my dad who at 85 still tries to visit her every day.
Despite her predicament,
we manage to have a good laugh every visit and love the fact that each member of staff takes time to interact with her along with some of the other residents.
My sister and I were a bit overwhelmed with some of the decisions we were suddenly forced to make and again we can only thank the staff at Warrior Park for explaining everything to us and helping make this process a whole lot easier.
My only complaint is that my mum tends to chase us away at meal times which means the food must be good.

Reply from Katie Barnett, Marketing Executive at Warrior Park Care Home

Thank you we always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience at Warrior Park Care Home was so positive and that your mother has settled in so well. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Viv M (Stepdaughter of Resident) published on 11 August 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my step mum with my cousin on 20/07/22. We travel 2.5 hours, so visits are not frequent. However, they are more often since my father passed away earlier this month. I have been very impressed with the support my step mum has received and indeed my father when he visited regularly before he
passed away. Since arriving in the home a few months ago, my step mum has received excellent care. I ring most days and am always greeted with kindness. All the staff are a credit. Thank you.

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Review from Bridget C (Daughter of Resident) published on 16 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident in Warrior Park since February 2022 when she was discharged from the hospital. She has improved, both physically and mentally, since coming to the home. I have seen improvements in her every time I visit. The staff are friendly and have established a good relationship with
my mum.

Reply from Katie Barnett, Marketing Administrator at Warrior Park Care Home

Thank you, Bridget, for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Ruth L (Daughter of Resident) published on 20 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't recommend this home enough! After a bad experience with two other homes, the staff are fantastic - keep us, as a family, informed and go above and beyond to make sure my mum is being given the very best care possible.

Reply from Olivia Shields, Marketing Assistant at Warrior Park Care Home

Thank you, Ruth, for your fantastic comments about Warrior Park Care Home. Our residents’ wellbeing is our main priority, and it is great to hear that you were so pleased with the quality of our care.


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Review from Elizabeth G (Daughter of Resident) published on 16 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepdad has moved into this care home and I would strongly recommend it. The management has been extremely caring and supportive. My stepdad is extremely well cared for, the staff are the kindest, most caring and supportive people. They have made a stressful experience manageable for us as a family
and we are very grateful.

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Review from B T (Husband of Resident) published on 28 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my wife came to Warrior Park we have experienced nothing but kindness and helpful advice in dealing with her problems. Both management and staff have gone out of their way to be helpful. Staff members are very professional at their jobs and also seem considerate to family members. The accommodation
is excellent and the surroundings are attractive.

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Review from T P (Brother of Resident) published on 11 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home suits my relative and supports all his needs. Always clean and staff are very welcoming. Keep me informed my brother's needs etc.

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Review from Vicki R (Friend of Resident) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt has lived in the home for the last three years and has been very well looked after and I can't fault her care. I want to thank the care home staff and the manager for all their hard work and dedication in ensuring my aunt and all the other people who live in the home, receive the best care possible
and for protecting the home and the residents during the pandemic, ensuring the residents are safe and protected.

Reply from Olivia Shields, Marketing Assistant at Warrior Park Care Home

Thank you, Vicki, for letting us know how we are doing at Warrior Park Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from E B (Respite Resident) published on 19 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the room really big and very clean. The staff are all friendly and very helpful. I felt really safe and secure here and found that I could sleep better than I could at home. There is always someone to talk to. One thing is for sure, I could never feel down because everybody is so happy and that
makes me feel alright because I suffer from depression.

Reply from Olivia Shields, Marketing Assistant at Warrior Park Care Home

Thank you for letting us know how we are doing at Warrior Park Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.


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Review from Denise L (Private Carer of Resident) published on 28 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The resident likes being here as she has company day and night as she gets very anxious and frightened. The food is good and if there's something she doesn't like, they offer an alternative. There are activities on and although she has always been a loner, she now likes mixing with others and is proud
of anything she's made and tells her family when they ring up, which makes them feel at ease with their mam being here.

Reply from Olivia Shields, Marketing Assistant at Warrior Park Care Home

Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.


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Review from Gail F (Daughter of Resident) published on 19 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy in the home. She has improved in both her physical and mental health since moving to you and appears to have all her needs catered for. I have been very impressed with the level of communication with me about my mother's requirements and further that I am consulted on all decisions
made or to be made for my mother, both in regard to day to day living arrangements and what she may or may not need. All the staff are very helpful, friendly and caring and go out of their way to do extra things for my mother, which to me seem above and beyond what I would have expected. The home always seems clean and bright. My mother's room is warm and cosy and every effort is made to make it feel like home for her. We would always recommend your home to anyone needing such care as it seems to me to be a safe, secure and caring environment for anyone in such need.

Reply from Kristen Fitzgerald, Marketing Assistant at Warrior Park Care Home

Thank you, Gail, for your comments about your recent experience at Warrior Park Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Current Review Score: 9.2 (9.193)

Overview of Review Score

The Review Score of 9.2 (9.193) out of 10 for Warrior Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.624 for Warrior Park Care Home is calculated as follows: ( (61 Excellents x 5) + (29 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 93 Ratings = 4.624

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.569 Points relating to the number of positive Reviews for Warrior Park Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 52 registered maximum number of service users is 10.4. 8 Positive Reviews ÷ 10.4 = 0.769

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Frequently Asked Questions about Warrior Park Care Home

What types of Care is Warrior Park Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Warrior Park Care Home provide?

Palliative Care, Physiotherapy, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Warrior Park Care Home have?

There are 52 Single Rooms.

What are the Facilities & Services at Warrior Park Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Warrior Park Care Home to the centre of Hartlepool?

2.2 mile(s) as the crow flies, distance by road may be significantly further.