Ann Charlton Lodge

Edenhall Grove, Eden Hall Grove, Redcar TS10 4PR
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8.8 5 Reviews
  • Ann Charlton Lodge, Redcar
Ann Charlton Lodge in the Redcar and Cleveland area offers care for people with motor neurone disease, multiple sclerosis, Parkinson's Disease and other conditions.

Trained, caring staff give residents high quality care with dignity and respect.

Residents needs and wishes are considered at all times.

The care home offers accommodation for 25 people.

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Care Provided by Ann Charlton Lodge

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 25 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • East Cleveland M S Home
  • Person in charge
  • Nichola Raspison (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2021
    • Number of floors: 1

Funding & Fees Guide for Ann Charlton Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Due to current restrictions please find care home visiting information on the government website.


  • Parking

  • The Ann Charlton Lodge provides Free Parking in a spacious car park.


Ann Charlton Lodge Reviews (5)

8.8

Ann Charlton Lodge has a Review Score of 8.8 (8.822) out of 10, based on 3 reviews in the last 2 years. Over all time Ann Charlton Lodge has 5 reviews.

Overall Experience

  • 5
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Date Published

5
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3
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Review from Janet D (Wife of Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband came here 22.11.22. Very poorly and unsettled. He was in hospital 10 months from brain injury due to cardiac arrest. He was a very fit man before so very hard for him. But this care home has helped him very much. I would not wish for him to go anywhere else. It's like one happy family for
him and myself. They provide all his needs with no problem while I myself can go home with peace of mind.

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Review from Gill M (Mother of Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My daughter has lived here for nearly 11 years now. When she first arrived she was able to converse and walk. Sadly now she is on nursing care. She always called the staff 'her family' as they are all so friendly and caring towards her. I feel she could not be in a better place. We are kept up to date
with all her treatments etc. We are very grateful for all they do for her.

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Review from Jeanette D (Sister of Resident) published on 26 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the love and care my brother has received for the last 6 years, the staff all round are excellent and he is always safe, secure and supported.

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Review from Dennis D (Husband of Resident) published on 21 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was admitted into this care home following a brain injury due to prolonged heart failure in February 2021. With the care, friendship, and encouragement of all of the wonderful staff she has now been able to return home to continue her rehabilitation. During her stay, on my many visits, the staff
also treated me with the utmost kindness and made sure there was always a cup of tea and food available for me. I can only say thank you to them for giving my wife back to me.

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Review from J W (Father of Resident) published on 15 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family was impressed by the atmosphere of Ann Charlton Lodge and we were grateful when our son was accepted as a patient in 2008. What distinguished The Lodge from other homes we visited was the community feeling - a feeling of tolerance and friendliness which seemed to emanate from the enormous
central room. The absence of 'corridors' and the comfort of the individual rooms added to its attractions, as did the caring attitude of all the staff. Our views have not changed over the years.

Reply from David Bateman, Interim Manager at Ann Charlton Lodge

The home thanks you for your review. We aim to continuously improve.


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Current Review Score: 8.8 (8.822)

Overview of Review Score

The Review Score of 8.8 (8.822) out of 10 for Ann Charlton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.972 for Ann Charlton Lodge is calculated as follows: ( (35 Excellents x 5) + (1 Goods x 4) ) ÷ 36 Ratings = 4.972

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.85 Points relating to the number of positive Reviews for Ann Charlton Lodge is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5. 3 Positive Reviews ÷ 5 = 0.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Jan 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Ann Charlton Lodge

What types of Care is Ann Charlton Lodge registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment, Detention Under Mental Health Act, Substance Misuse & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ann Charlton Lodge provide?

Palliative Care, Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Ann Charlton Lodge have?

There are 25 Single Rooms.

What are the Facilities & Services at Ann Charlton Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ann Charlton Lodge to the centre of Redcar?

0.9 mile(s) as the crow flies, distance by road may be significantly further.