Oaklands Manor Nursing Home Reviews (30)
Oaklands Manor Nursing Home has a Review Score of 7.8 (7.804) out of 10, based on 6 reviews in the last 2 years. Over all time Oaklands Manor Nursing Home has 30 reviews.
Review from Sharon K (Daughter of Resident) published on 13 April 2017
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Overall Experience
5.0 out of 5
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Review from Malcolm L (Brother of Resident) published on 7 April 2017
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Overall Experience
4.0 out of 5
Lots of social activities.
The environment makes him feel safe, happy and loved.
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Review from Gail V (Daughter of Resident) published on 31 March 2017
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Overall Experience
4.0 out of 5
Reply from Penny Richardson, Group Administrator at Oaklands Manor Nursing Home
Four Seasons Care Centre has received Outstanding by the CQC in respect of Activities at the Home and events and activities are regularly uploaded onto the Carehome.co.uk website and Key Healthcare's website as news items.
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Review from Christine H (Wife of Resident) published on 30 March 2017
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Overall Experience
5.0 out of 5
I have been so pleased with the way he has been treated with dignity and respect together with humour. The staff are to be commended for their unfailing care for all the residents. They are kind, considerate and unfailing in their
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Review from David B (Husband of Resident) published on 11 July 2016
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Overall Experience
4.0 out of 5
Suggestion: middle unit has meal transported from nursing unit, with only kitchen cupboards and sink in dining room
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Review from Jacqueline R (Wife of Resident) published on 11 July 2016
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Overall Experience
4.0 out of 5
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Review from Kay C (Daughter of Resident) published on 10 June 2016
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5.0 out of 5
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Review from Kenneth H (Husband of Resident) published on 8 June 2016
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5.0 out of 5
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Review from J A (Daughter of Resident) published on 29 February 2016
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Overall Experience
5.0 out of 5
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Review from Jean H (Daughter of Resident) published on 27 October 2015
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Overall Experience
5.0 out of 5
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Overview of Review Score
The Review Score of 7.8 (7.804) out of 10 for Oaklands Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.0 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.8 out of 5 from 5 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 3.957 for Oaklands Manor Nursing Home is calculated as follows: ( (35 Excellents x 5) + (17 Goods x 4) + (6 Satisfactorys x 3) + (4 Poors x 2) + (8 Very Poors x 1) ) ÷ 70 Ratings = 3.957
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.847 Points relating to the number of positive Reviews for Oaklands Manor Nursing Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4. 5 Positive Reviews ÷ 14.4 = 0.347
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.