Moorlands Nursing Home Reviews (6)
Moorlands Nursing Home has a Review Score of 9.5 (9.542) out of 10, based on 6 reviews in the last 2 years. Over all time Moorlands Nursing Home has 6 reviews.
Review from Diane L (Daughter of Resident) published on 10 January 2025
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Overall Experience
5.0 out of 5
The staff are 100% amazing, I'm so happy
Keep up the brilliant work and I wish you all a very merry Christmas and New year.
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Review from Timothy A (Son of Resident) published on 17 April 2024
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Overall Experience
4.0 out of 5
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Review from E S (Daughter of Resident) published on 27 November 2023
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Overall Experience
5.0 out of 5
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Review from David A (Son of Resident) published on 25 October 2023
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Overall Experience
5.0 out of 5
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Review from A H (Son-in-law of Resident) published on 27 September 2023
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Overall Experience
5.0 out of 5
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Review from D M (Relative of Resident) published on 26 September 2023
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Overall Experience
5.0 out of 5
They have done coffee mornings and had a summer fair,
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Overview of Review Score
The Review Score of 9.5 (9.542) out of 10 for Moorlands Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.
Detailed Breakdown of Review Score
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
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a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.942 for Moorlands Nursing Home is calculated as follows: ( (65 Excellents x 5) + (4 Goods x 4) ) ÷ 69 Ratings = 4.942
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b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.6 Points relating to the number of positive Reviews for Moorlands Nursing Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 6 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
