Astune Rise Care Home

114 High Street, Eston, Middlesbrough TS6 9EJ
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9.9 58 Reviews
  • Astune Rise Care Home, Middlesbrough
Astune Rise Care Home is a registered Residential Home offering 33 bedrooms, they accommodate short stay, respite or permanent stays. Astune Rise is situated on The High Street in Eston and is set in its own grounds with a patio and garden offering a tranquil and peaceful setting to clients. Astune Rise Care Home aims to provide its clients with a secure, relaxed and homely environment in which their care, well being and comfort are of prime importance.

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Care Provided by Astune Rise Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Caroline Bowstead (Manager)
  • Admission Criteria
    • NHS, local authority referrals. Private admissions also available
    • Ages 55+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Astune Rise Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £968 – £1,500
    • Self-Funded Residential Dementia Care £968 – £1,500
    • Self-Funded Nursing Care £968 – £1,500
    • Self-Funded Nursing Dementia Care £968 – £1,500
    • RESPITE Self-Funded Residential Care £968 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £968 – £1,500
    • RESPITE Self-Funded Nursing Care £968 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £968 – £1,500

  • All fees are subject to agreement before admission. Any nursing placements are subject to a CHC assessment for the nursing fee on top of the base fee.
  • (these prices are only a guideline, please contact Astune Rise Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site parking available.


Astune Rise Care Home Reviews (58)

Total of 58, showing 1-20
9.9

Astune Rise Care Home has a Review Score of 9.9 (9.890) out of 10, based on 24 reviews in the last 2 years. Over all time Astune Rise Care Home has 58 reviews.

Overall Experience

  • 51
  • 7
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Date Published

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Review from A H (Granddaughter of Resident) published on 7 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Astune Rise Care Home has done nothing but look after my nana. She is happy there and well cared for. The entertainment and opportunities they provide their residents and families is outstanding. The manager is so friendly and welcoming. She is a credit to the care home.

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Review from Debbie A (Daughter of Resident) published on 11 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and staff are wonderful, always helpful and caring. My father has settled in so well, he is loving living at Astune Rise. My mum and family were worried about making the decision of Dad having to go into care, but we didn't need to. Nothing is too much trouble for the staff, they are always
happy and smiling, polite and professional. This care home is not about staff and residents it's one big family.

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Review from Doreen T (Wife of Resident) published on 30 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was ill for over 2 years with COPD and heart disease. He had good GP care, with ambulatory oxygen from May but deteriorated and was admitted to very busy respiratory wards. He was transferred to Astune Rise Care Home for terminal care and from admission, tensions eased for him and his family.
He had full o2 therapy and six days later died very peacefully after superb care. Family well supported.

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Review from Steven G (Son of Resident) published on 16 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sorry, it's taken so long for this review needed a bit of time. Dad was looked after and cared for exceptionally during his time there. I would like to thank all the staff and manager for everything, for making Dad's stay so comfortable, and for making him smile. Thank you so much, it means a lot.

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Review from A H (Daughter of Resident) published on 2 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely fantastic respite care for my Mum. Staff are great and Mum came out happy and 2 weeks on is still really happy. Full star rating which is really important to know for the future. This is the place Mum wants to be when the time comes.

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Review from K S (Daughter of Resident) published on 4 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the day we made contact nothing was too much trouble. The whole team from the manager to the nursing staff, carers and cleaners made our and our mum's experience better than we had imagined.
During the 3 weeks of end of life care, Mum was treated with respect, dignity and love and we were given
the support and space we needed.
We can't thank the team enough.
We'd recommend Astune Rise to anyone looking for high-quality care with a personal touch.

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Review from Julie M (Daughter of Resident) published on 3 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When our mum was placed on end-of-life care, we were very lucky to find her a place in Astune Rise.
24 hour visiting and the warm welcome we got the first time we viewed the home made our decision very easy.
Mum's life sadly ended after only 3 weeks in the home, but the outstanding care and love
she received from the staff, will remain in our hearts.
Thank you so much to all the team!

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Review from Melvyn B (Son of Resident) published on 3 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam went in January 2024 for respite and never came out. She's totally at home and loves the staff who are caring and always go that extra mile to help. She enjoys the meals and always goes on about them. Entertainment is good and enjoys a particular famous fitness instructor. Astune Rise is always
clean I can't thank them enough for how they treat my mam and look after her. Thank you.

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Review from A M (Granddaughter of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Kind caring staff.
Can't do enough for residents and visitors.
Always a cuppa on the go to make you feel less of a visitor and more homely.
Family engagement nights getting everyone involved are always a good laugh and lift spirits.
A clean and tidy environment.

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Review from Janet B (Daughter of Resident) published on 15 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Astune Rise is a 'Home'! My mother became a resident following a stroke. My father went into the home for respite care in October. My father returned home and realised he needed residential care as he needed 24/7 care. Mam and Dad are now permanent residents. They have rooms close together and they
both love the home. The manager is excellent and nothing is too much trouble. I have asked so many questions as I was the sole carer for my parents and I've been given answers. Everyone working in the home is fantastic and in turn, have become 'friends' to my parents. I can not praise this home enough, it is fantastic.

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Review from L S (Niece of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I are delighted with the level of care provided to our relatives. The whole team are friendly, caring and take the time to treat residents as individuals. The activities are fun, well-balanced and inclusive.
Our relatives' health has improved since living at Astune Rise Care Home and
because of the quality of the food, they have put weight on which we are delighted about.
We feel we were lucky to find Astune Rise and we know our relatives are in very good hands.

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Review from J S (Daughter of Resident) published on 14 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very comfortable and homely place with lovely meals. Staff are all very friendly but professional as well. My mother especially enjoyed when a famous fitness instructor came.

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Review from Ang H (Daughter of Resident) published on 30 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Astune Rise in June 2023, this was a very emotionally charged move for Mum having lived happily in her old home for 55 years, it was also very emotional and stressful time for her family. The manager and her team could not have done more to make this transition as smooth and supportive
as possible, the empathy, professionalism and dedication shown by the staff is a constant source of reassurance for Mum and us.
Staff are very vigilant, acting immediately when concerns arise regarding changes in Mum’s health and demeanour, they keep me informed of any concerns.
I really appreciate that Astune Rise operates an ‘open visiting’ policy, no appointment needed to visit our family/friends it demonstrates a huge commitment to openness and transparency.
From observations on my frequent visits to Mum I observe a care home providing a welcoming, safe, holistic, person-centred service.

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Review from A O (Daughter of Resident) published on 21 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother became a resident of Astune Rise in November 2022. She lived in very poor health although her diagnosis can't be cured, her physical and mental health has improved immensely and this is down to the sheer dedication of all the staff, the nursing care is second to none, she has gained weight
due to the lovely food she receives daily. I cannot fault this care home, it has given me and my family more time to spend with Mam, time we truthfully didn't think we had. Thank you Astune Rise you are amazing.

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Review from Connie H (Daughter of Resident) published on 20 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as you enter the home, you feel very welcome. Staff are always smiling and happy to greet you. My dad enjoys the level of care he gets and says the food is excellent. I can always get an update on any health issues of his well-being. All staff are approachable and helpful.

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Review from Philippa H (Granddaughter of Resident) published on 10 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family would like to say a huge thank you to all the staff at Astune Rise. The support and care they provided was excellent. It’s such a hard decision to consider care home support and you always want the best for your relative, we believe we got this for our mam/nana at Astune. We will be forever
grateful, you truly were outstanding.

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Review from Sharon R (Daughter of Resident) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Astune Rise where he sadly passed away in May with his family with him. Dad had only been in the care home a short time but the manager and all of the staff supported my dad to live the rest of his days comfortably and settled. He would often say he loved the place and the
staff who were brilliant with him ensuring that Dad was included in all the activities even when he was having an unwell/tired day. When it was the King's Coronation and Dad was too frail to get out of bed the manager and staff took the celebrations to him in bed. When my dad became unwell and went into end-of-life care in his final days the staff supported and clearly cared for my dad, not just as a job but because they loved him, they also supported us as a family both practically by offering us endless drinks and snacks and also emotionally. I can truly say this home is amazing as they put the residents first and listen to the residents and families. A truly amazing home with equally amazing staff.

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Review from K L (Granddaughter of Resident) published on 12 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is excellent, the staff are caring and work incredibly hard. The management also works really hard to look after residents and their families.

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Review from Richard M (Nephew of Resident) published on 12 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie was fortunate enough to be part of the Astune family for two years. From the moment she arrived, she said she felt safe and well cared for and we both knew it was the right place for her to live. All the team are amazing, enthusiastic and work really hard to provide a caring, fun environment
for all the residents. They go above and beyond to keep the residents engaged and have weekly keep-fit sessions, coffee mornings, and lots of other activities. The manager has a friendly yet professional approach and is always happy to listen to any concerns I may have. I would have no hesitation in recommending this home.

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Review from J R (Niece of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend this care home.

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Current Review Score: 9.9 (9.890)

Overview of Review Score

The Review Score of 9.9 (9.890) out of 10 for Astune Rise Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.890 for Astune Rise Care Home is calculated as follows: ( (255 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 282 Ratings = 4.89

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Astune Rise Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

No image found

Caroline Bowstead

Job Title: Registered Home Manager

Joined: 2008

Caroline has been employed in the home since 2008 when Popular Care purchased the Care Home and has worked in a number of roles in the home before becoming the registered manager in October 2018.


No image found

Christine Scoby

Job Title: Clinical Lead

Joined: 2018

Chris was a registered general nurse and qualified in 1981. She is the clinical lead at the home and has a vast amount of experience. Chris was employed in March 2018 as a staff nurse and quickly progressed to the clinical lead post in June 2020.


Frequently Asked Questions about Astune Rise Care Home

What types of Care is Astune Rise Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment, No Medical Intervention & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Astune Rise Care Home provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Astune Rise Care Home have?

There are 38 Single Rooms.

What are the Facilities & Services at Astune Rise Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Astune Rise Care Home to the centre of Middlesbrough?

3.8 mile(s) as the crow flies, distance by road may be significantly further.