Review from John C (Son-in-law of Resident) published on 25 May 2023
Submitted via Website • Report

Overall Experience

Dad went into Astune Rise initially for two weeks of respite after finding he was struggling on his own at home. He knew a decision would have to be made whether he would stay or return to his home so when the time came a couple of days before his respite was due to end we sat down and asked what he

wanted to do, we were so happy and relieved that he said he wasn’t going anywhere he had been looked after so well by all the staff, that this was the place he wanted to be. It’s great to see him have a much better quality of life, joining in with the activities, he’s been to coffee mornings, Coronation Party and even had afternoon tea while on a river cruise.
All the staff have been brilliant, hard-working and look after all the residents very well. The manager always keeps us informed on how he is doing and we are happy to have peace of mind that he is happy, safe and in good hands.
We would highly recommend this care home and praise all the staff for their wonderful care.

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Review from Diane H (Daughter of Resident) published on 3 May 2023
Submitted via Website • Report

Overall Experience

The staff at the care home are caring, loyal and go above and beyond their job role. The manager is always available despite being very busy to listen to concerns and worries. The staff took great care to make sure my mam was comfortable, clean and involved as much as she was able. She was given choices

throughout her time at the home and, as a family, our wishes were listened to and acted on to keep my mam comfortable. I would highly recommend this home.

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Review from D H (Son of Resident) published on 14 April 2023
Submitted via Website • Report

Overall Experience

My mother went into Astune Rise following a short stay in hospital, due to her falling a lot at home, and being unable to care for herself. We left it to my mother to make the decision that she would not be able to return home, as she could not look after herself. It was a difficult time for her and

myself but the staff and management made the transition as easy as possible.
My mother has taken part in a few of the activities and is doing such a lot more than she was doing when in her own bungalow. It is good that they are keeping her walking, rather than just moving her in a wheelchair.
The staff were warm and welcoming from the first day my mother went in.
As a relative, I find that the staff are hardworking and enjoy their jobs, and understand any concerns I may have.
I am very happy that my mother went into Astune Rise and that she is safe and well cared for.
The manager is approachable and always willing to listen to any concerns I may have.

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Review from Helen A (Daughter of Resident) published on 24 March 2023
Submitted via Website • Report

Overall Experience

I feel that my dad, who is a resident is in safe hands at Astune Rise and also feel confident that he is receiving a high level of care. He does have quite complex needs but it gives me piece of mind twenty-four hours a day. The staff are very welcoming, caring, jolly, hard-working and treat residents

with dignity and respect at all times. All staff including the manager, are always approachable and happy to help, despite being extremely busy.

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Review from Elizabeth M (Niece of Resident) published on 9 March 2023
Submitted via Website • Report

Overall Experience

My aunt went into Astune Rise for a four-week trial after a series of fractures; in her shoulder and both hips. Previously she had been living independently in her own home. After having been hospitalised and in rehabilitation, she realised she could never go back to her own home. The transition wasn’t

without its challenges for her, but once she got to know the staff and management, she was happy to stay permanently. She feels safe and cared for, and I am so grateful for all the help and understanding of all the staff.

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Review from I J (Son of Resident) published on 10 February 2023
Submitted via Website • Report

Overall Experience

My mother has recently moved into Astune Rise and is very happy and settled. The staff are very good and caring with nothing that is too much for them. The manager is excellent and very approachable. Activities available every day through the activities coordinator from coffee mornings, exercise classes,

entertainment, bingo and much more. A really relaxed atmosphere. Definitely no negatives.

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Review from Derrick L (Son of Resident) published on 31 January 2023
Submitted via Website • Report

Overall Experience

All the staff at Astune Rise were amazing with my mother who had spent her last moments in the care home, they were so supportive with all her family and made my mum happy and comfortable. I would just like to thank all the staff again for the care that they put into looking after my mam.

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Review from Philip C (Son of Resident) published on 3 January 2023
Submitted via Postal Card • Report

Overall Experience

My mother resided here for nearly 2 years until she passed away. She was cared for with such love and affection by all the carers and management and loved her time here. She was always well-fed and looked after and I cannot praise everyone associated with Astune Rise highly enough. Thank you!

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Review from Mel C (Son of Resident) published on 14 November 2022
Submitted via Website • Report

Overall Experience

Mam temporarily went into Astune a few years ago for respite and again 20 months ago when mam needed closer support and joined her sister in there. The management and staff looked after mam really well. Mam loved the food in Astune and had a cosy room. She got on really with the carers who looked after

her and was very happy and settled in all the time mam resided in Astune, until her recent passing. The manager and the management team were very good, caring and professional with proactive communications, especially through the challenges of the covid pandemic. They also answered our questions sensitively and with consideration for mam, other residents and indeed ourselves. I found the manager to have a balanced and very pragmatic approach. I would have no hesitation in recommending Astune Rise to others. Thank you to the manager and the rest of the team ever so much in the way you looked after mam. All the best and thank you.

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Review from Denise S (Friend of Resident) published on 8 November 2022
Submitted via Postal Card • Report

Overall Experience

Whenever I come to visit my friend the staff are very friendly and can't seem to do enough for us and I know he is really happy to be here.

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Review from L C (Daughter of Resident) published on 13 September 2022
Submitted via Website • Report

Overall Experience

My dad entered Astune Rise in the middle of covid. It took him a while to settle in but with the help and patience of amazing staff and management, he loved it. With weekly activities, parties in the car park, drink flowing, party hats and lovely food. Sing songs from visitors, or just having quiet

time. Nothing is too much trouble. My dad was given excellent care, you could sleep knowing he was cared for with respect and dignity. Astune Rise Care Home is close to a lot of amenities, church, pubs, shops and a bus route. I would like to say a big thank you to the manager and her team for looking after my dad. Keep up the good work.

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Review from Chris L (Son of Resident) published on 30 June 2022
Submitted via Postal Card • Report

Overall Experience

Mum feels that she is well looked after and the family feel that she is in safe and very caring hands. The care home runs very efficiently and effectively while catering well for her own individual needs. Special events and occasions are celebrated with flair and style, in addition to regular weekly

events, and there is always a very upbeat atmosphere. We are very pleased that we found Astune Rise to take care of Mum.

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Review from Norman W (Brother of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience

My sister is so happy in this wonderful nursing home. The manager runs a fantastic ship, and her staff are kind, excellent and very thoughtful. Her care is second to none, and I would highly recommend this nursing home.

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Review from Janet O (Daughter of Resident) published on 27 May 2022
Submitted via Website • Report

Overall Experience

From the moment you enter Astune Rise you are aware of the love and care the staff have for the residents and families alike. The management of the home is outstanding and the drive and passion to ensure that all the residents are well cared for and happy is evident and this has a direct influence on

all the staff who carry out their work with such a cheerful disposition.
My mother has settled well into a very safe and secure environment, where all her needs are met. She is happy and content, enjoying beautifully cooked meals and taking part in many enjoyable,
stimulating activities, in fact, her days are full.
As her daughter, I am always kept fully informed of any issues and all aspects of mam's care are fully discussed with me.
Mam entered Astune Rise in the very difficult time of Covid restrictions, but these were excellently managed by the staff resulting in creating a safe environment for all.I would and do highly recommend Astune Rise as an excellent care home.

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Review from Karen M (Niece of Resident) published on 27 April 2022
Submitted via Postal Card • Report

Overall Experience

I would highly recommend Astune Rise and the service it provides. The management and all staff are an amazing team. The care my auntie receives is excellent and she is very content, she feels safe, joins in all activities and enjoys the food. The home has managed Covid restrictions extremely well, putting

the residents' welfare first at all times. We received a friendly, professional welcome the day I brought my auntie to her new home. The staff are not only taking care of my auntie but are very supportive of the family too.

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Review from Susan T (Daughter of Resident) published on 9 December 2021
Submitted via Postal Card • Report

Overall Experience

My mam was a resident of Astune Rise for just 8 weeks. She was cared for in the most dignified manner. The manager and her staff supported mam and us (her family) fully in what was a very difficult time throughout the peak of covid. I can't thank them enough.

Reply from Caroline, Manager at Astune Rise Care Home

This was such a difficult time for everyone and considering mum was with us for such a short time, you truly all became our family too. Your mum has been in my thoughts with the run-up to Xmas this year. Thank you for the kind feedback.

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Review from Sharon G (Niece of Resident) published on 17 December 2020
Submitted via Postal Card • Report

Overall Experience

My uncle was in Astune Rise for several months due to elderly, frail end of life, he had been in before for respite. The staff, management, cleaners etc were excellent with everything they did for him right to the end. I would highly recommend this care home and the service it gives to anyone.

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Review from J H (Daughter-in-law of Resident) published on 9 November 2020
Submitted via Postal Card • Report

Overall Experience

All staff looked after Mother in a caring way, no matter how she was feeling. Very supportive and compassionate with us all during her last days. Went the extra mile for us all.

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Review from Claire C (Niece of Resident) published on 23 December 2019
Submitted via Postal Card • Report

Overall Experience

Excellent staff and facilities. Families and service users were made to feel welcome, my Aunt has never looked so well as she does after 2 weeks of respite care. She even volunteers herself to return whenever we are unable to care or visit her at home.

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Review from Dave M (Stepson of Resident) published on 1 November 2019
Submitted via Website • Report

Overall Experience

They looked after my Stepmother like she was their mother. The staff were excellent, we couldn't have found a nicer place for her to end her days. Thank you all very much.

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Astune Rise Care Home

Care Provided by Astune Rise Care Home

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Funding & Fees Guide for Astune Rise Care Home

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