Astune Rise Care Home

114 High Street, Eston, Middlesbrough TS6 9EJ
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9.9 58 Reviews
  • Astune Rise Care Home, Middlesbrough
Astune Rise Care Home is a registered Residential Home offering 33 bedrooms, they accommodate short stay, respite or permanent stays. Astune Rise is situated on The High Street in Eston and is set in its own grounds with a patio and garden offering a tranquil and peaceful setting to clients. Astune Rise Care Home aims to provide its clients with a secure, relaxed and homely environment in which their care, well being and comfort are of prime importance.

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Care Provided by Astune Rise Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 38 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Caroline Bowstead (Manager)
  • Admission Criteria
    • NHS, local authority referrals. Private admissions also available
    • Ages 55+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Astune Rise Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £968 – £1,500
    • Self-Funded Residential Dementia Care £968 – £1,500
    • Self-Funded Nursing Care £968 – £1,500
    • Self-Funded Nursing Dementia Care £968 – £1,500
    • RESPITE Self-Funded Residential Care £968 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £968 – £1,500
    • RESPITE Self-Funded Nursing Care £968 – £1,500
    • RESPITE Self-Funded Nursing Dementia Care £968 – £1,500

  • All fees are subject to agreement before admission. Any nursing placements are subject to a CHC assessment for the nursing fee on top of the base fee.
  • (these prices are only a guideline, please contact Astune Rise Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site parking available.


Astune Rise Care Home Reviews (58)

Total of 58, showing 41-58
9.9

Astune Rise Care Home has a Review Score of 9.9 (9.890) out of 10, based on 24 reviews in the last 2 years. Over all time Astune Rise Care Home has 58 reviews.

Overall Experience

  • 51
  • 7
  • 0
  • 0
  • 0

Date Published

58
3
9
24
34

Review from P U (Husband of Resident) published on 23 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were excellent could not do enough for you. The home was excellent, the manager was excellent even the resident were lovely.

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Review from M O (Son of Resident) published on 27 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Astune Rise, are a credit to their profession. They helped my father feel at home and attended his every need, right up to him passing away. Lovely people, lovely staff and a loving caring home.

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Review from P G (Son of Resident) published on 7 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The facilities and staff at Astune Rise were outstanding. My mother was treated with great respect and dignity at all times. I would have no hesitation in recommending Astune Rise to anyone who needed to use these facilities in the future.

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Review from Margaret J (Sister of Resident) published on 2 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were extremely friendly and went over and above towards my sister and myself. My sister was treated with dignity and care. I would definitely recommend Astune Rise to anyone I knew needed the best care possible. Thank you to all the staff and management for taking care of both my sister
and myself.

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Review from Darren I (Son of Resident) published on 25 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming staff took great care of mum, 5 stars. Nothing is too much to ask for. Will bring mum again when respite needed.

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Review from L D (Friend of Resident) published on 8 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A homely place with friendly staff. My biggest complaint is some of the room sizes.

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Review from Sharon L (Daughter of Resident) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was admitted with diagnosis at the end of life but has improved with the care and attention given to her, staff are really friendly and caring.

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Review from L N (Daughter of Resident) published on 29 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our Mam was cared for with the highest of standards from all staff. Full care in every aspect given to ou Mam, whilst she was given palliative care. Staff also supported her family and nothing was ever a trouble to them.

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Review from David W (Grandson of Resident) published on 29 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Grandma was transferred to Astune on palliative care and shortly went into end of life care. She was treated with respect and dignity whilst in Astune. Staff were very respective and supportive of all the family. Room was clean, however, decoration could have been a lot better as this was very dated.

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Review from Jonathan G (Nephew of Resident) published on 17 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have visited Astune several times over the last 3+ years to see a relative. The staff are very caring and understanding of everyone's needs, including the residents and family. The lunches are also of a very high standard. Our aunt enjoyed the food until her last day!

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Review from Joanne (Sister of Resident) published on 20 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Having viewed similar homes that were purpose built, I was impressed with the homely feeling that Astune Rise has to offer.
Care staff are welcoming and staffing levels are very good compared to larger corporate type establishments.
The home is undergoing redecoration and garden areas are being developed
and provide tranquil areas for visiting.
Food menus are excellent, providing choices and are varied compared to other homes.
Small but friendly, the care is excellent in this lovely little home.

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Review from Barry E (Son of Resident) published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for 15 months and there is no better care home in my eyes. I have worked in a local care home and it is nothing compared to Astune Rise. From the Manager to the shop floor, everyone will bed over backwards to help or offer extra support. My family know that our mother
is appreciated and is not just a resident but akin to a family. What a brilliant home this is. There are no words to say truly what a fantastic care home Astune Rise is. Well done.

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Review from Kay P (Daughter of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is run very well. Great staff. Overall really pleased.

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Review from W B (Husband of Resident) published on 11 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As the husband of a resident of the care home, I find the staff very helpful and friendly. The care home is clean and tidy, my wife is very comfortable.

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Review from A S (Brother of Resident) published on 11 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Very homely feel with thoughtful, caring and friendly staff. Small dated bedrooms but clean and smelling fresh. Good, home cooked food with a wide choice. Individual attention to occupants and seem to be treated with genuine friendliness and dignity. Most staff have a smile on their faces even when
stressed! Good, thoughtful nursing care.

Reply from Caroline Bowstead, Care Co-Ordinator at Astune Rise Care Home

Thank you for the honest review, we are currently undergoing a redecoration plan.


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Review from Eileen F (Sister-in-law of Resident) published on 11 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I flew over from Canada to visit my sister-in-law who had just been placed at Astune Rise.
Walking into the facility with my son and a friend, immediately one felt like it was walking into a home, not a facility.
We were greeted by the staff, asked if they could bring us tea or coffee. So friendly
and professional.
Home cooked meals - what more could one ask for.
My sister-in-law called them her angels.
I came home 6 days later, my mind at rest.

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Review from D T (Son of Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For the short period my mother was there I couldn't fault the care she was given.

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Review from S R (Friend of Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited a friend who moved into Astune Rise very recently. We were very impressed by the general atmosphere and by the helpfulness and friendliness of all the staff we met. They are wonderful people and it was reassuring to know that our friend is safe in their hands.

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Current Review Score: 9.9 (9.890)

Overview of Review Score

The Review Score of 9.9 (9.890) out of 10 for Astune Rise Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.890 for Astune Rise Care Home is calculated as follows: ( (255 Excellents x 5) + (23 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 282 Ratings = 4.89

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Astune Rise Care Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

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Caroline Bowstead

Job Title: Registered Home Manager

Joined: 2008

Caroline has been employed in the home since 2008 when Popular Care purchased the Care Home and has worked in a number of roles in the home before becoming the registered manager in October 2018.


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Christine Scoby

Job Title: Clinical Lead

Joined: 2018

Chris was a registered general nurse and qualified in 1981. She is the clinical lead at the home and has a vast amount of experience. Chris was employed in March 2018 as a staff nurse and quickly progressed to the clinical lead post in June 2020.