Shoreline Nursing Home

2a Park Avenue, Redcar TS10 3JZ
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9.3 26 Reviews
  • Shoreline Nursing Home, Redcar
This purpose built carehome situated on the seafront at Redcar provides unrivalled views across the sandy beaches and North Sea. Resident trips along the promenade are a feature of the home.

The ethos is one of 'home from home'. Residents must feel cared for and at 'home' within Shoreline Nursing Home. Staff are aware at all times that the care of residents is upper most, as such they employ dedicated and caring staff.

At Shoreline, professionals provide both nursing and residential care within a focus on person-centred care for older people. The home employs a team of skilled professionals who believe in a friendly and versatile service, enabling individuals to make the most of their days and personal interests. Dedicated staff are skilled in both short and long-term care needs, getting to know each resident and supporting their well-being with good health and safety, cleanliness and nutrition.

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Care Provided by Shoreline Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Emma Tyreman (Registered Manager)
  • Admission Criteria
    • Local Authority, NHS and Private
    • Ages 18+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (37)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1991
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Shoreline Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • Please contact the care home for our Self-Funded fees.


    Our standard fees exclude hairdressing, supply of toiletries, taxi fares.

Facilities

  • Close to Local shops
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time. Families are encouraged to help in the wellbeing of the residents, however, ask that visitors avoid meal times, exceptions apply where visitors are participating with improving the dining experience of residents.


  • Parking

  • Parking is available within the grounds of the care home.


Shoreline Nursing Home Reviews (26)

Total of 26, showing 1-20
9.3

Shoreline Nursing Home has a Review Score of 9.3 (9.329) out of 10, based on 8 reviews in the last 2 years. Over all time Shoreline Nursing Home has 26 reviews.

Overall Experience

  • 21
  • 5
  • 0
  • 0
  • 0

Date Published

26
2
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8
18

Review from L H (Daughter of Resident) published on 29 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was only in Shorelines for a short length of time, waiting until his illness was too severe to manage at home any longer. The staff were very quick to assess him and his needs. They showed such compassion, patience, and understanding while trying to help him adjust to a change in his routine
and way of doing things.
I will be forever grateful for helping and caring in his final weeks.

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Review from Douglas R (Resident) published on 6 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am quite happy and content here.

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Review from B C (Cousin of Resident) published on 1 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A light and airy atmosphere with caring, friendly staff. Have managed to do wonders with our relative. Getting her to engage more with general things like getting her hair cut and getting out of her bed, which she wouldn't do previously. Thank you so much. Onwards and upwards.

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Review from Sue M (Daughter of Resident) published on 1 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Shoreline in January 2023. He has been comfortable and well cared for all the time. The staff are friendly and genuinely show fondness and respect towards the residents. I can see that for my dad, this is now ‘home’, and he is happy there. He has a great view of the sea, joins in
the activities and enjoys his meals. We could not wish for a better level of care. Thanks to all the staff.

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Review from David J (Husband of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very pleasant atmosphere with very helpful staff.
Good entertainment and excellent care for the residents.

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Review from Kathy W (Daughter of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into this home from hospital in September 2022, suffering from frequent falls/dementia, so although my dad and I did not actively choose this home, I could not have chosen better. The staff made every effort to care for Mum, putting lots of measures in place to keep her safe. She was treated
with great respect, and by the time she passed away this September, I felt like she was actually loved by the staff. I was always welcomed when visiting, and in the last few weeks of Mum's life, when I was there almost constantly, nothing was too much trouble for the staff to support me. I really cannot fault the staff and the care they gave to me as well as Mum.
Dad now lives in the home due to his frailty and mobility issues, and the staff have made sure he feels at home. He was very well supported by them when Mum passed away and treated with respect and consideration.
I can honestly recommend this home as a safe and caring place.

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Review from C D (Wife of Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Pleased husband got a permanent place in Shoreline. Staff excellent - very committed and caring. Excellent cleanliness/hygiene. Food very good and get choice from menu. Cheerful, happy atmosphere in home. Very welcoming and supportive to relatives. Well run home, excellent management and staff, friendly,
homely atmosphere - have nothing negative about care home at all.

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Review from A F (Daughter of Resident) published on 14 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was cared for in Shoreline from March to July 2023. Prior to him moving in I looked at most other care homes in the local area. I am satisfied that the staff did everything in their power to keep my dad comfortable in the latter stages of his life. Lots of the staff went out of their way to
befriend him and, if I'm honest, he was often more pleased to see them than he was me! The view from his window was poor and so staff helped develop a little garden for him to look out onto. At the time activities were limited, but I am aware that they now have a new activities coordinator. I often felt that Dad was in safe hands and, although no one wants to go into care, I will always be grateful to the knowledgeable and dedicated staff who took Dad under their wing.

Reply from Sanjai Ahitan, Director at Shoreline Nursing Home

Thank you so much for your kind words. It is pleasing to hear that you were happy with the care given to your dad. We understand how difficult it is for loved ones and those in our care to adjust to a change in circumstance, so it is extremely important for all to feel comfortable. As the care home owner, it is rewarding to hear such positive comments about our staff, I will forward your review. We now have a full time activities co-ordinator who is doing a wonderful job.


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Review from J B (Niece of Resident) published on 8 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Shoreline has looked after my uncle since August 2020. He left the hospital very, very unwell and on end of life care - he has improved greatly, although still poorly. He has a far better quality of life, and his care needs to be attended to; more than he would have at home. I would not hesitate to
recommend Shoreline for its professionalism and care.

Reply from Sanjai Ahitan, Director at Shoreline Nursing Home

Thank you so much for your kind review of our care home. It is always lovely to receive positive comments, and satisfaction that we are able to improve their quality of life. The staff have worked under difficult circumstances recently, and your comments are an appreciated boost.


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Review from P C (Daughter of Resident) published on 3 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad went into Shoreline Nursing Home in February 2020; he had great care by all the staff. His laundry was washed promptly, and the food was good. He was encouraged to drink and eat. He had Alzheimer's disease but felt safe in the environment that was clean and tidy. He sadly passed away in April;
his end of life care was excellent.

Reply from Lyndsay Gergin, Manager at Shoreline Nursing Home

Thanks for your kind review. We are very happy you are pleased with the care and service provided.


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Review from T S (Daughter-in-law of Resident) published on 18 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law recently passed away at Shoreline Nursing Home, Redcar, and has been in their palliative care for several months. Myself and family cannot express enough the kindness, professionalism and respect they showed her, and the fantastic way everyone cared for her. Often we would arrive unexpected
and behind closed doors you could hear how genuinely kind they treated her without realising anyone was there. The accommodation was very clean and everyone had a huge amount of knowledge to guide us through her difficult last months.

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Review from Toni B (Daughter of Resident) published on 31 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum aged 67, got diagnosed 2 years ago with Motor Neurone Disease and Front Temple Dementia. When she was discharged from hospital in October 2018 after a week because she deteriorated so much that she needed 24hr care we looked at about 4 care homes but none of them were not very nice and we did
not feel very comfortable viewing them. We walked in to Shoreline Nursing Home in Redcar unannounced and we were blown away, the feeling you get when you walk into it was amazing. You immediately want to see more. It's very clean, spotless in fact, that's how good it felt. My mum has settled in really well, she always says how wonderful it is all the staff are amazing I cannot put into words how fantastic they are, outstanding, I mean they deserve gold medals and much more for what they do. They always put the patients first I can't thank them enough for what they do, they make my mum's end of life very comfortable. I'm extremely grateful for all your hard work and I would recommend Shoreline to everyone, thank you.

Reply from Sanjai Ahitan, Director at Shoreline Nursing Home

Thank you, Toni. Our staff work extremely hard and we are very proud of their commitment to providing outstanding care. We will be making them aware of your very kind words.


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Review from Rebecca B (Daughter of Resident) published on 28 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Shoreline is a lovely place, my mother has settled really well and she is really looked after. The entertainment provided for all the residents and families over Christmas 2018 was exceptional and involved everyone making Christmas very special.
My mother has only been in Shoreline 2 1/2 months and
she receives good care, especially with her condition that is incurable and prevents her doing things.

Reply from Sanjai Ahitan, Director at Shoreline Nursing Home

Rebecca, we appreciate your lovely review of our home. Your review encapsulates all we try to achieve at Shoreline so that high standards of care are provided to our residents. Thank you.


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Review from Joan C (Granddaughter of Resident) published on 2 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My beautiful grandmother lived in Shoreline for a year before she peacefully passed away. The management and staff became such an integral part of our life, supporting us along the way. My Grandmother enjoyed the last year of her life and lived it to the full. The activities that were on offer, she
would always participate in and she especially loved the entertainment and live singers. During her last days, the management took time out of their day and ensured my grandmother was comfortable and well looked after as did all the care staff. We as a family were also cared for and this truly did make a difference. We were always welcome no matter the day or time of night. nothing was ever too much bother. Thanks for looking after us all I will be eternally grateful.

Reply from Lyndsey Gergin, Deputy Manager at Shoreline Nursing Home

Hi Joan, thank you very much for your kind review. I'm so glad your grandma enjoyed her time here at Shoreline and enjoyed the activities. Please keep in touch and visit us from time to time. Take care


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Review from Davinia C (Daughter of Resident) published on 5 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have to say that the staff at the care home made my Mother's final weeks comfortable and happy. She was extremely well cared for here and made some really good friends. Nothing was ever too much bother for anyone and the activities lady was a massive support for my Aunty coming to terms with the
illness of my mum. I would recommend the home to anyone and will always be grateful for the friendships made.

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Review from Pamela M (Daughter of Resident) published on 8 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Father's care is exceptional to say the least. Excellent care given to our father. Very clean place, nursing care is outstanding. All of Dad's needs are promptly taken care of. Dining area and sitting room area, clean and spacious. All the care staff go beyond the care and attention required for our
father's needs. Daily/weekly menu's always a good choice and very appetising. Certainly meets the care needs of our father.

Reply from Lyndsey Gergin, Manager at Shoreline Nursing Home

Thank you for your review. We aim to please all our residents and provide a home from home environment so that they are comfortable and happy here.


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Review from Patricia F (Daughter of Resident) published on 1 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home with brilliant staff. My mother is very happy here and well cared for. She was admitted last year after a spell in hospital and two years in another care home as she required nursing care. Although she didn’t like the upheaval of moving to another home, it was a testament to the
care home that she felt at ease.

Reply from Lyndsay Gergin, Manager at Shoreline Nursing Home

Thank You for your lovely comments and taking the time to write to express your views. I am very glad your mum is happy here, and that you are both happy with the care provided.


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Review from Lisa A (Granddaughter of Resident) published on 12 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you - all the staff at Shoreline for taking care of my nana so well. My family will be forever grateful. You are all so kind and not only looked after nana but all of us as well. We will miss you all.

Reply from Lyndsey Gergin, Manager / RN at Shoreline Nursing Home

Thanks for your review Lisa, it's very kind of you. Please don't stay away - you and your family are welcome anytime. I'm very happy that you approve of the care we provide here at Shoreline Nursing Home, it means a lot to the staff and myself.


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Review from Stuart B (Son of Resident) published on 22 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum spent her last 6 months in Shoreline and was as happy as she could have been in the circumstances. She was exceptionally well looked after by both staff and management for her stay.
I can't thank them enough for caring for my lovely mum.

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Review from B P (Nephew of Resident) published on 29 September 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Living a distance from my relative makes it hard for me to keep up with his ongoing health and welfare.


Every time I call, staff are on hand and happy to share relevant information with me. I called today and spoke to the new manager who was already well aware of him and his needs and more importantly

how is he doing.


As a family, it is very reassuring to know that he is being looked after by a staff team who believe in what they are doing and that my uncle's care is important to us as a family. They come up with solutions to any issues and we as a family think we all work well as part of a team to ensure his quality of life is paramount.


Reply from Lyndsey Gergin, Manager / RGN at Shoreline Nursing Home

Thank You very much for your positive and kind comments. All of our residents health and well being are paramount to us here at Shoreline and we aim to provide a home from home service.


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Current Review Score: 9.3 (9.329)

Overview of Review Score

The Review Score of 9.3 (9.329) out of 10 for Shoreline Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.620 for Shoreline Nursing Home is calculated as follows: ( (60 Excellents x 5) + (29 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 92 Ratings = 4.62

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.709 Points relating to the number of positive Reviews for Shoreline Nursing Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 8 Positive Reviews ÷ 8.8 = 0.909

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Jul 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 02 Mar 2025

Nursing and residential beds available.


Awards / Recognitions (0)

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Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Shoreline Nursing Home

What types of Care is Shoreline Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Shoreline Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Shoreline Nursing Home have?

There are 44 Single Rooms.

What are the Facilities & Services at Shoreline Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Shoreline Nursing Home to the centre of Redcar?

0.4 mile(s) as the crow flies, distance by road may be significantly further.