Delamere Lodge Care Home

Delamere Road, Park End, Middlesbrough TS3 7EB
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9.7 24 Reviews
  • Delamere Lodge Care Home, Middlesbrough
Delamere Lodge Care Home in Middlesbrough is registered to give care and support to a maximum of 41 people. CQC rated Good in all Categories (October 2019).

Trained staff support people with dementia, learning disabilities, physical disabilities, sensory impairments and injuries.

Tasty meals which cater for individual dietary requirements are prepared each day.

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Care Provided by Delamere Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Fay Cambridge-Sneddon (Manager)
  • Admission Criteria
    • Accepting all referrals, Accepts admission in and out of working hours
    • Ages 30+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Delamere Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,180 – £1,300
    • Self-Funded Residential Dementia Care £1,180 – £1,300
    • Self-Funded Nursing Care £1,180 – £1,300
    • Self-Funded Nursing Dementia Care £1,180 – £1,300
    • RESPITE Self-Funded Residential Care £1,180 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,180 – £1,300
    • RESPITE Self-Funded Nursing Care £1,180 – £1,300
    • RESPITE Self-Funded Nursing Dementia Care £1,180 – £1,300

  • All Fee's can be discussed on visits to the care home or discussed as part of enquiry
  • (these prices are only a guideline, please contact Delamere Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions on visiting


  • Parking

  • On site parking for visitors.


Delamere Lodge Care Home Reviews (24)

Total of 24, showing 21-24
9.7

Delamere Lodge Care Home has a Review Score of 9.7 (9.681) out of 10, based on 12 reviews in the last 2 years. Over all time Delamere Lodge Care Home has 24 reviews.

Overall Experience

  • 18
  • 6
  • 0
  • 0
  • 0

Date Published

24
7
7
12
12

Review from Win H (Cousin of Resident) published on 5 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very welcoming and nice and clean. My cousin seems to accept the home as hers now. The only fault we have is the staff do not seem to let you know about her unless you ask.

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Review from George W (Resident) published on 29 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Yes I do like Bramble Lodge. Happy with the food. Yes I enjoy mixing with the people. I met a 'Boro football player!

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Review from J C (Resident) published on 28 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are helpful. I like the food and the patients. I like the facilities and I like to do my own washing.

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Review from Sylvia S (Resident) published on 8 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is excellent. Staff are very helpful and willing to go the extra mile to help when needed.

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Current Review Score: 9.7 (9.681)

Overview of Review Score

The Review Score of 9.7 (9.681) out of 10 for Delamere Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.681 for Delamere Lodge Care Home is calculated as follows: ( (100 Excellents x 5) + (37 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 141 Ratings = 4.681

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Delamere Lodge Care Home is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 May 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Fay-Melanie

Fay-Melanie Cambridge-Sneddon

Job Title: Home Manager

Joined: 2024

I have worked within HMF with 2 regiments the WRAC and R SIgnals, and volunteered with SSAFA for ex-forces who are WIS.


I have worked in many areas within the health services within the NHS forensics, high, medium and low secure and PICU/ACUTE, the private sector (PICU, ACUTE, DBT, REHAB) and elderly services, I am a trained nurse. All other services have elderly needs as well, and I have been involved with social services and care needs which needed implementing to support them when going back into the community or going into full-time care.


I am seasoned and performance-driven, with substantial experience in optimising care and operational efficiency. Where I implemented improvement initiatives and worked within local and national guidelines which has gained recognition for AIMS accreditation and had outstanding from the CQC previously in other services.