Ayresome Court Nursing Home

Green Lane, Yarm TS15 9EH
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9.7 166 Reviews
  • Ayresome Court Nursing Home, Yarm
Ayresome Court Nursing Home is located on the outskirts of the picturesque, historic market town of Yarm. It is just a short drive from the North York Moors National Park and has good road, bus and rail links, making it easily accessible.

The home offers nursing, residential and respite care in a purpose-built setting, with a caring environment where every resident is seen as an individual. Residents are fully involved in the planning of their care, with their dignity, privacy, choice and independence always respected and promoted.

Residents’ wellbeing is extremely important at Ayresome Court and they are encouraged to participate in physically and mentally stimulating activities, such as walking, cycling, chess, arts and crafts, and therapy sessions. There are also wheelchair-friendly gardens where residents can relax in a peaceful environment.

The home has strong relationships with the library, schools and churches in the local community, and they work closely with health centres, dental surgeries and pharmacies to ensure the care delivered is always of the highest quality.

Their hard work and dedication has been rewarded in the form of Ayresome Court being recognised as a top 20 Recommended Care Home North East England for 2015 and 2016 on carehome.co.uk. They have also won the Akari garden competition for beautiful exteriors.

Every day is different, exciting and challenging at Ayresome, with staff members continually looking for ways to enhance the home and the residents’ lives.

Care Provided by Ayresome Court Nursing Home

  • Type of Service
  • Nursing Home
  • Privately Owned
  • For a maximum of 43 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Joanne Penrose (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (43)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Ayresome Court Nursing Home Reviews (166)

Total of 166, showing 1-20
9.7

Ayresome Court Nursing Home has a Review Score of 9.7 (9.675) out of 10, based on 34 reviews in the last 2 years. Over all time Ayresome Court Nursing Home has 166 reviews.

Overall Experience

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  • 33
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Date Published

166
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132
Overall Experience  Overall Experience 5.0 out of 5

My father had a short end-of-life stay. The staff were very caring and attentive and always professional. Couldn't thank you enough.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home

Thank you for taking the time to leave a review at this difficult time, our thoughts are with you and your family. Your kind words and feedback will be passed to all our Ayresome Court team.


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Overall Experience  Overall Experience 5.0 out of 5

Initially this was intended to be respite care but my wife deteriorated beyond my care capacity and remained a resident. The home has always been very accommodating and helpful, one minor niggle was dealt with promptly and could not be faulted.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home

Thank you for your wonderful review - your lovely feedback and kind words will be shared with all the Ayresome Court team.


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Overall Experience  Overall Experience 5.0 out of 5

My stepfather has been in Ayresome Court Nursing Home for end-of-life care. He passed away at the beginning of December, he was treated with dignity and respect, the staff did not just do their job, they genuinely cared and took it personally as if it was their family. Thank you.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home

Thank you for your lovely feedback. Our thoughts are with you and your family at this sad time and your kind words will be passed on to all of our team.


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Overall Experience  Overall Experience 5.0 out of 5

From the very moment we walked through the door we were made to feel welcome. We were put at ease and told that my Mother-in-law would be well looked after. After 2 weeks we have been assured that she will be. A very nice and caring staff and a lovely place.

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Overall Experience  Overall Experience 5.0 out of 5

Very welcoming as you step through the door. Helpful and kind. Settled my Mam very quickly. Looking after her well. Helping her and caring for all her needs. She was soon looking comfortable, happy, and at ease. Would recommend it without hesitation. After 2 weeks she asked to stay.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home

Thank you for your lovely review and praise of our team.


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Overall Experience  Overall Experience 5.0 out of 5

My brother's last days in Ayresome Court were lovely for us as a family. He was treated with dignity and respect, even after his passing.
His earlier visit for respite was also very good.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home

Thank you for your kind words about Ayresome Court and the team. Our deepest sympathies to you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

Very friendly, well supported, needs taken on, respected, relaxed environment.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home

Thank you for the fantastic 5-star review; your lovely feedback will be passed on to all our Ayresome Court team.


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Overall Experience  Overall Experience 5.0 out of 5

Our family could not have been happier with the excellent care our mum received during her time in Ayresome Court, Yarm. Every single member of staff went out of their way to make her comfortable and they treated her with care, respect and kindness. They made us very welcome every time we visited and
nothing was too much trouble for them. Sadly Mum died after being there only a week and the staff were incredibly kind and compassionate towards our family.
The building is very welcoming, clean, warm and comfortable. We would recommend Ayresome Court wholeheartedly.
Many thanks.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home

Thank you for kind words and lovely feedback for our team, our thoughts are with you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

I'm very impressed with the level of care, compassion and kindness that all the staff have given to my uncle and our family.
My uncle is in the final few days of his life and I really don't think he could have received any better care, and it's been very much appreciated!

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Overall Experience  Overall Experience 4.0 out of 5

My husband has settled into the home, he finds the staff very caring and professional. The only concern was yesterday morning 26th Jan when he had to wait far too long for his pain relief. Other than that we are very happy with his care and excellent staff.

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Overall Experience  Overall Experience 5.0 out of 5

Dad came here from hospital after being in there for three weeks for end-of-life care. All of the staff from the cleaners, care workers etc. have been nothing short of amazing. They are treating Dad with a great deal of care and respect. I would specifically like to point out one of your care workers.
I say a huge thank you to her for the care that she gives.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home

Thank you for your lovely review and kind words, these will be passed to our team.


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Overall Experience  Overall Experience 4.0 out of 5

Very friendly, always will help you. You're made to feel welcome. Everybody acknowledges you. Feel at home. Well looked after.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home

Thank you for your lovely review and wonderful feedback about our team.


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Overall Experience  Overall Experience 5.0 out of 5

Always found the staff to be very polite and competent. The room is clean.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home

Thank you for your lovely review and amazing feedback will be passed to all our team.


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Overall Experience  Overall Experience 4.0 out of 5

Staff friendly and informative manager, nurses, healthcare assistants, domestics and activities.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home

Thank you for your lovely review, this amazing feedback will be passed on to all of our team.


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Overall Experience  Overall Experience 5.0 out of 5

My mum received exceptional care from all medical, care, admin and support staff throughout a 2 month period of palliative care for cancer from September 2023. Sadly, she passed away in November 2023. We will always be extremely grateful to everyone at Ayresome Court who, without exception, went out
of their way to make my mum’s stay as comfortable as it could possibly be. In what were obviously difficult circumstances for us, we can honestly say it was a privilege to witness such remarkable compassion and instinct to care for others, from all of the staff, at every level. We cannot praise the teams at Ayresome Court highly enough and have no hesitation in highly recommending their services. They were outstanding! Our heartfelt thanks go out to everyone involved.

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Overall Experience  Overall Experience 5.0 out of 5

I would like to commend the way the staff and one member of the nursing team in particular coped with the end of life of my father-in-law in very difficult circumstances. Nothing but kindness and care was shown at the time to him and the whole family and in particular to his widowed wife the next day
who is also a resident. Thank you all for your ongoing support.

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Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for looking after and taking care of my mam when I was allowed to come in to say goodbye with my service dog and not forgetting the staff for looking after me after, with a nice cup of coffee before I went back home.

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Overall Experience  Overall Experience 5.0 out of 5

I can't praise everyone enough. My mum has received excellent care and everyone goes above and beyond to help. The home itself is immaculate and Mum's room is always pristine. Would recommend this care home to anyone looking for long-term care for a family member.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home

Thank you for your wonderful 5-star review and fantastic feedback, which will be passed on to all our team.


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Overall Experience  Overall Experience 4.0 out of 5

The initial move into the home from hospital was very smooth and dignified. Although she has now lost her sight completely the staff are very supportive, friendly and extremely helpful to her. We are very pleased she has settled into the new environment as well as being content with the situation we
now find ourselves in. It is also striking to find how very friendly and cheerful all of the staff I meet at the home are.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home

Thank you for your review, your fantastic feedback and positive comments will be passed to all our Ayresome Court team.


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Overall Experience  Overall Experience 4.0 out of 5

I cannot fault the care my father has received from all the staff at Ayresome Court Nursing Home. He has had various health issues to contend with in his short stay at the home and this would have not been at all possible without the impeccable and personal support he has received from all the team.
He has been treated like a member of their own family.

Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home

Thank you for your lovely review and feedback, this will be passed on to all of our team.


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Current Review Score: 9.7 (9.675)

Overview of Review Score

The Review Score of 9.7 (9.675) out of 10 for Ayresome Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.675 for Ayresome Court Nursing Home is calculated as follows: ( (279 Excellents x 5) + (87 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 382 Ratings = 4.675

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ayresome Court Nursing Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Outstanding
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Frequently Asked Questions about Ayresome Court Nursing Home

What types of Care is Ayresome Court Nursing Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ayresome Court Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Ayresome Court Nursing Home have?

There are 43 Single Rooms.

What are the Facilities & Services at Ayresome Court Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ayresome Court Nursing Home to the centre of Yarm?

0.8 mile(s) as the crow flies, distance by road may be significantly further.