Ayresome Court Nursing Home has a Review Score of 9.7 (9.675) out of 10, based on 34 reviews in the last 2 years. Over all time Ayresome Court Nursing Home has 166 reviews.
Review from I B (Son of Resident) published on 31 March 2025
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Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home
Thank you for taking the time to leave a review at this difficult time, our thoughts are with you and your family. Your kind words and feedback will be passed to all our Ayresome Court team.
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Review from Sidney E (Husband of Resident) published on 26 March 2025
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Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home
Thank you for your wonderful review - your lovely feedback and kind words will be shared with all the Ayresome Court team.
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Review from Angela D (Daughter of Resident) published on 29 January 2025
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Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home
Thank you for your lovely feedback. Our thoughts are with you and your family at this sad time and your kind words will be passed on to all of our team.
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Review from K R (Son-in-law of Resident) published on 3 September 2024
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Review from H R (Daughter of Resident) published on 3 September 2024
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Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home
Thank you for your lovely review and praise of our team.
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Review from Joan L (Sister of Resident) published on 25 April 2024
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Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home
Thank you for your kind words about Ayresome Court and the team. Our deepest sympathies to you and your family.
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Review from Vyvian C (Daughter of Resident) published on 16 April 2024
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Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home
Thank you for the fantastic 5-star review; your lovely feedback will be passed on to all our Ayresome Court team.
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Review from Victoria P (Daughter of Resident) published on 16 April 2024
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Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home
Thank you for kind words and lovely feedback for our team, our thoughts are with you and your family.
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Review from Sarah M (Niece of Resident) published on 20 March 2024
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Review from Gill T (Wife of Resident) published on 20 March 2024
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Review from Deborah W (Daughter of Resident) published on 20 March 2024
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Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home
Thank you for your lovely review and kind words, these will be passed to our team.
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Review from C H (Resident) assisted by family/friend published on 5 March 2024
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Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home
Thank you for your lovely review and wonderful feedback about our team.
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Review from Frank R (Son of Resident) published on 23 February 2024
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Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home
Thank you for your lovely review and amazing feedback will be passed to all our team.
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Review from M L (Wife of Resident) published on 23 February 2024
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Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home
Thank you for your lovely review, this amazing feedback will be passed on to all of our team.
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Review from James E (Son of Resident) published on 6 February 2024
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Review from L D (Daughter-in-law of Resident) published on 18 January 2024
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Review from Edwin E (Son of Resident) published on 17 January 2024
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Review from Carol M (Daughter of Resident) published on 21 December 2023
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Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home
Thank you for your wonderful 5-star review and fantastic feedback, which will be passed on to all our team.
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Review from M D (Partner of Resident) published on 29 November 2023
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Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home
Thank you for your review, your fantastic feedback and positive comments will be passed to all our Ayresome Court team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Sharon R (Daughter of Resident) published on 28 November 2023
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Reply from Francesca MacDuff-Varley, Marketing Manager at Ayresome Court Nursing Home
Thank you for your lovely review and feedback, this will be passed on to all of our team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.7 (9.675) out of 10 for Ayresome Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.675 for Ayresome Court Nursing Home is calculated as follows: ( (279 Excellents x 5) + (87 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 382 Ratings = 4.675
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ayresome Court Nursing Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 33 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 26 Feb 2020
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