Ayresome Court Nursing Home

Green Lane, Yarm TS15 9EH
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9.7 166 Reviews
  • Ayresome Court Nursing Home, Yarm
Ayresome Court Nursing Home is located on the outskirts of the picturesque, historic market town of Yarm. It is just a short drive from the North York Moors National Park and has good road, bus and rail links, making it easily accessible.

The home offers nursing, residential and respite care in a purpose-built setting, with a caring environment where every resident is seen as an individual. Residents are fully involved in the planning of their care, with their dignity, privacy, choice and independence always respected and promoted.

Residents’ wellbeing is extremely important at Ayresome Court and they are encouraged to participate in physically and mentally stimulating activities, such as walking, cycling, chess, arts and crafts, and therapy sessions. There are also wheelchair-friendly gardens where residents can relax in a peaceful environment.

The home has strong relationships with the library, schools and churches in the local community, and they work closely with health centres, dental surgeries and pharmacies to ensure the care delivered is always of the highest quality.

Their hard work and dedication has been rewarded in the form of Ayresome Court being recognised as a top 20 Recommended Care Home North East England for 2015 and 2016 on carehome.co.uk. They have also won the Akari garden competition for beautiful exteriors.

Every day is different, exciting and challenging at Ayresome, with staff members continually looking for ways to enhance the home and the residents’ lives.

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Care Provided by Ayresome Court Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 43 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Joanne Penrose (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (43)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Ayresome Court Nursing Home Reviews (166)

Total of 166, showing 61-80
9.7

Ayresome Court Nursing Home has a Review Score of 9.7 (9.675) out of 10, based on 34 reviews in the last 2 years. Over all time Ayresome Court Nursing Home has 166 reviews.

Overall Experience

  • 130
  • 33
  • 2
  • 0
  • 1

Date Published

166
3
8
34
132

Review from Anne R (Daughter of Resident) published on 23 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the staff and the care given to my mother during this covid situation.

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Review from D B (Son of Resident) published on 18 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very good care home with friendly, caring staff who during the pandemic have provided the love and attention which sadly we have been unable to give personally. They have protected our loved ones and minimised any covid effects whilst still providing contact via video calls. I would not hesitate to
recommend this nursing home both for the care of a loved one and also for the peace of mind that it gives to a family in making the decision for care.

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Review from M T (Daughter of Resident) published on 24 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been a resident now for 4 months. It has been, as is often the case, a tricky settling in period which the staff have shown exceptional patience and a very professional, caring attitude towards him. This has made the transition as smooth as possible. They continue to seek ways to stimulate
his interest and to make his stay as comfortable as possible. All along the way they have kept family regularly advised of any issues.

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Review from J R (Daughter of Resident) published on 17 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was first admitted for respite. He settled in straight away. Unfortunately, he was then diagnosed with terminal cancer, so he then went on to palliative care. I can't speak highly enough of all the staff who were involved with Dad, from cleaners to nurses.
He was treated with great care and
respect by all.
Thank you.

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Review from M S (Nephew of Resident) published on 17 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although my aunt was only in the home for 1 week before she died, the care she received was exemplary. They created a friendly, homely, safe and caring environment so she was happy, content and supported.
She had a pain free, calm and dignified death, thanks to the wonderful, organised and professional
staff. This care continued after her death in the kindness and support shown to us, her family.

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Review from Sally H (Daughter of Resident) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, welcoming, clean and tidy home from home for the resident. The staff are wonderful and caring as well as hardworking and helpful. I am so contented and reassured that my mother is happy and well cared for.

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Review from E R (Respite Resident) published on 12 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Room only concern, otherwise perfect. TV - US. The mattress was very very very uncomfortable. Handyman off sick, very very very missed. Must be replaced, otherwise small jobs built up. Girls do very good keeping the place going. Nothing too much trouble.

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Review from Cathleen R (Wife of Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Ayresome Court staff. Very caring and friendly. It wasn't a problem to them whatever time of day you visited. My husband said he would be willing to go again.

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Review from Christine H (Daughter-in-law of Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff extremely approachable and friendly. Sometimes communication not so good when regarding the health of resident i.e. getting to see the doctor. The food seems wholesome and healthy and my Father in Law obviously likes it! The room is kept extremely clean and in good repair. Any problems with maintenance
sorted very quickly. Staff communicate problems with the family regarding residents i.e. when a fall occurs and very diligent following these occasions.

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Review from T R (Son-in-law of Resident) published on 30 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having no experience of care homes in the past. I found the staff really friendly and more than helpful.
Working in what can be sometimes a difficult job and deserve all the credit they get.

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Review from Jan L (Daughter-in-law of Resident) published on 18 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother in Law is completely happy and content at Ayresome Court. She thoroughly appreciated the banter with staff when they see her in her room. She doesn't often want to take part in activities but enjoys those she does take part in. She is most definitely treated with dignity and it is obvious
that many of the staff are very fond of her.

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Review from Linda B (Daughter-in-law of Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful home. Staff are always cheerful and ready to assist whenever needed. As for the dining room, it is as welcoming as any restaurant I've been to and the food is as good. I do think £1.50 for visitors is far too cheap and it is so nice to be able to come and have a meal with mum.

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Review from A M (Daughter of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home from home environment where the staff always strive to achieve the best for the residents. It's so nice to hear fun and laughter from the residents.
I would be happy to recommend the home to others.

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Review from Barbara F (Partner of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very very pleased with everything.

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Review from R S (Wife of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The nursing home have made my husband and I very welcomed for just over 3 months. We have moved from Wales to England which has been a challenge. Everyone has been accommodating. Always service with a smile.
The service is excellent. It is extremely difficult to find anything I am concerned about but
I am happy to say it is impossible. I would be happy to have him come for respite. We have made friends and will miss them.

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Review from Lauren S (Granddaughter of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home was really attentive, not just to my grandma but to me as well. Couldn't have wanted for anything better. Staff were outstanding. Thank you.

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Review from Kenneth S (Husband of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed with the friendly service by all staff. Nothing was too much trouble. Nursing services was outstanding and my wife was given the best treatment to the end.
I would recommend the home to anyone.

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Review from Jackie W (Friend of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and understanding staff. Always there to help you when needed. Home very clean. My friend was happy until the end. Staff treated my friend with so much respect.

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Review from Josh L (Grandson of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall the staff were brilliant, made everything a lot easier to deal with and would recommend anyone I know looking for a care home to seriously consider Ayresome Court.

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Review from June B (Daughter of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff lovely and caring. What a pleasure to visit mam. She is getting all the care she needs and is really happy. A lovely care home.

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Current Review Score: 9.7 (9.675)

Overview of Review Score

The Review Score of 9.7 (9.675) out of 10 for Ayresome Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.675 for Ayresome Court Nursing Home is calculated as follows: ( (279 Excellents x 5) + (87 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 382 Ratings = 4.675

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ayresome Court Nursing Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (4)

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