Ayresome Court Nursing Home

Green Lane, Yarm TS15 9EH
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9.7 166 Reviews
  • Ayresome Court Nursing Home, Yarm
Ayresome Court Nursing Home is located on the outskirts of the picturesque, historic market town of Yarm. It is just a short drive from the North York Moors National Park and has good road, bus and rail links, making it easily accessible.

The home offers nursing, residential and respite care in a purpose-built setting, with a caring environment where every resident is seen as an individual. Residents are fully involved in the planning of their care, with their dignity, privacy, choice and independence always respected and promoted.

Residents’ wellbeing is extremely important at Ayresome Court and they are encouraged to participate in physically and mentally stimulating activities, such as walking, cycling, chess, arts and crafts, and therapy sessions. There are also wheelchair-friendly gardens where residents can relax in a peaceful environment.

The home has strong relationships with the library, schools and churches in the local community, and they work closely with health centres, dental surgeries and pharmacies to ensure the care delivered is always of the highest quality.

Their hard work and dedication has been rewarded in the form of Ayresome Court being recognised as a top 20 Recommended Care Home North East England for 2015 and 2016 on carehome.co.uk. They have also won the Akari garden competition for beautiful exteriors.

Every day is different, exciting and challenging at Ayresome, with staff members continually looking for ways to enhance the home and the residents’ lives.

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Care Provided by Ayresome Court Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 43 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Joanne Penrose (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (43)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Ayresome Court Nursing Home Reviews (166)

Total of 166, showing 81-100
9.7

Ayresome Court Nursing Home has a Review Score of 9.7 (9.675) out of 10, based on 34 reviews in the last 2 years. Over all time Ayresome Court Nursing Home has 166 reviews.

Overall Experience

  • 130
  • 33
  • 2
  • 0
  • 1

Date Published

166
3
8
34
132

Review from Alistair M (Partner of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the home caring and considerate to residents and staff always listen to requests for help or assistance.

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Review from J R (Daughter of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has been looking after my father for four months. They are very caring staff in the home.
Nothing is too much trouble and they keep the home very clean and tidy. A lovely place and I would recommend it to anybody. Very pleased.

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Review from Kim L (Daughter of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted on the 12th November 2018 being fast-tracked from hospital. She died on the 27th December 2018. Within that time, all the staff were nothing but amazing. Nothing was ever too much trouble, they always had time for not just my mum but all my family and when the end came, their care
didn't stop there. Love every one of them and I can't praise them enough.

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Review from Tim O (Husband of Resident) published on 21 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found the care home to show a lot of love and care and lovely food and nice clean rooms, which we think is first class!

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Review from Vicky P (Daughter of Resident) published on 12 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Ayresome Court Nursing Home to be an excellent care facility. They not only cared for my mother during her final days but were sensitive and supportive to the whole family at a time of great stress. A dedicated team of staff, at all levels. Highly professional and willing to assist in any way
they could. They ensured that all my mother's needs were met and that her room was like her own home, as closely as possible. Not only this but they also made sure the family were never without refreshments and support throughout the time she spent with them.

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Review from Paul A (Son-in-law of Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided to my wife's mother is truly faultless. As a family, we are coming to terms that her days are numbered, but Ayresome Court staff are looking after us too and we need their support at this very difficult time. The culture of looking after both the patient and the family is of a very
high level. Well done everyone and thank you.

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Review from Jane A (Daughter of Resident) published on 29 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent nursing home in all aspects and I could not recommend it more highly. Skilled, caring and dedicated staff, even devoted, attended to my mum's every need quietly and efficiently. The manager was so supportive and had great empathy for both patients and relatives. Rooms were warm and comforting
and staff were available 24/7 to deal with any aspect of care.

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Review from A H (Daughter of Resident) published on 10 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My father was a resident for respite care following a fall. Residents were treated with care and dignity by all the staff and I was made to feel very welcome whenever I went to visit.

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Review from S H (Friend of Resident) published on 19 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home always seems clean and tidy. Staff are friendly and helpful and my friend says how well she is looked after and how good the staff are.
The home is a pleasant and friendly place to visit.

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Review from Julia B (Daughter-in-law of Resident) published on 19 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since Jack has been at Ayresome Court his well being has improved dramatically. Staff are very friendly and professional and there are always activities going on. One of the carers even organised to get him to our daughter's wedding and looked after him for the whole day. A big relief and less worry
for us!

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Review from Kirsty F (Granddaughter of Resident) published on 19 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot think of a better place for my nana to be for the last few years. The care she has received has been exemplary. It really is a home from home. The staff are hard working and are a credit to Ayresome Court.

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Review from Lorna W (Niece of Resident) published on 19 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt needed 24-hour care at 98 years-old with cancer. From the first day, my aunt got the best care the family could wish for, in the short time she was there. At the end when I saw my aunt she was laid and rested in clean sheets and her personal things around her.
Laid so nice, it was peaceful
to see her at rest.

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Review from Cathy N (Granddaughter of Resident) published on 19 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are very caring and compassionate. They have looked after my grandma extremely well over the last few weeks and made the transition to care as easy as possible.

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Review from Patricia U (Wife of Resident) published on 19 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We are new users of this facility and I am very impressed by the care and commitment of all the staff. From our first enquiries, we received very professional advice and assistance, delivered with charm and sensitivity at a very stressful time. On arrival, we were met with big smiles and the transition
was managed very smoothly and efficiently. Since then, the care and consideration of all the staff has been remarkable, not just for the physical skills needed but also for their psychological awareness which has also been a great help to family members.

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Review from D R (Daughter of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A happy atmosphere and friendly environment.

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Review from Mary R (Relative of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is much more than a nursing home. It is a home, filled with love and laughter.
Every possible requirement is given.

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Review from Christine A (Sister of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are always made so welcome as the staff open the door, however busy they are.
Nothing seems to make them ratty.


It is very homely, cosy and warm. Lovely food and very clean. Beds clean.
Everyone trots around at there own pace and seem very happy.


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Review from Paul B (Relative of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great people with a positive brilliant caring attitude which leaves myself and my partner a greater peace of mind. Couldn't wish for a better care home and all the staff are brilliant.

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Review from Annette S (Daughter of Resident) published on 5 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are excellent, friendly and caring. My mum is so happy and comfortable at Ayresome Court Nursing Home.

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Review from A G (Nephew of Resident) published on 25 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are first class and provide the highest standard of compassionate care. We chose this care home because we received two recommendations from other resident's relatives and we have not been disappointed. Four staff, in particular, have been extremely supportive and we appreciate their efforts.

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Current Review Score: 9.7 (9.675)

Overview of Review Score

The Review Score of 9.7 (9.675) out of 10 for Ayresome Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.675 for Ayresome Court Nursing Home is calculated as follows: ( (279 Excellents x 5) + (87 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 382 Ratings = 4.675

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ayresome Court Nursing Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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