Ayresome Court Nursing Home

Green Lane, Yarm TS15 9EH
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9.7 166 Reviews
  • Ayresome Court Nursing Home, Yarm
Ayresome Court Nursing Home is located on the outskirts of the picturesque, historic market town of Yarm. It is just a short drive from the North York Moors National Park and has good road, bus and rail links, making it easily accessible.

The home offers nursing, residential and respite care in a purpose-built setting, with a caring environment where every resident is seen as an individual. Residents are fully involved in the planning of their care, with their dignity, privacy, choice and independence always respected and promoted.

Residents’ wellbeing is extremely important at Ayresome Court and they are encouraged to participate in physically and mentally stimulating activities, such as walking, cycling, chess, arts and crafts, and therapy sessions. There are also wheelchair-friendly gardens where residents can relax in a peaceful environment.

The home has strong relationships with the library, schools and churches in the local community, and they work closely with health centres, dental surgeries and pharmacies to ensure the care delivered is always of the highest quality.

Their hard work and dedication has been rewarded in the form of Ayresome Court being recognised as a top 20 Recommended Care Home North East England for 2015 and 2016 on carehome.co.uk. They have also won the Akari garden competition for beautiful exteriors.

Every day is different, exciting and challenging at Ayresome, with staff members continually looking for ways to enhance the home and the residents’ lives.

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Care Provided by Ayresome Court Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 43 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Joanne Penrose (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (43)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Ayresome Court Nursing Home Reviews (166)

Total of 166, showing 121-140
9.7

Ayresome Court Nursing Home has a Review Score of 9.7 (9.675) out of 10, based on 34 reviews in the last 2 years. Over all time Ayresome Court Nursing Home has 166 reviews.

Overall Experience

  • 130
  • 33
  • 2
  • 0
  • 1

Date Published

166
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34
132

Review from G W (Daughter of Resident) published on 22 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are extremely good, caring and supportive. Nothing is too much trouble for them. Nursing support is fantastic. The food is excellent and there are always plenty of drinks and snacks available. Staff know residents very well and safety is paramount.

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Review from Lynn L (Daughter of Resident) published on 14 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my very first visit, when I called to inquire about a place for my Mum I was met by friendly and informative staff. When my Mum moved into the home she was greeted by friendly staff who made her feel welcome. It is the caring and cheerful staff which make this home so special. I know my Mum is
safe and well cared for here.

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Review from Lynn P (Daughter of Resident) published on 16 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit from the Isle of Man once a month and found the staff extremely helpful and kind. Its clean, tidy and well run.

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Review from John T (Husband of Resident) published on 16 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very clean, tidy and well maintained. The staff are caring, helpful, kind. The food is excellent.
The home encourages clients to join in all activities.
All in all, this is a well-run home and give the family good support.

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Review from Evelyn R (Daughter-in-law of Resident) published on 9 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On many visits to see my aunt I am always very impressed by the standard of care provided to the residents. The staff are always kind and friendly, displaying endless patience. The home is always clean and bright providing a homely environment for the residents. Meals are varied and nutritious and no
special requests are denied. The bedrooms are bright and spacious and very well maintained.

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Review from David C (Grandson of Resident) published on 29 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother receives the very best of treatment at this care home and is very happy there.

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Review from Shirley M (Daughter of Resident) published on 19 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has resided at Ayresome Court for three years until her death this month. I have always found the staff to be courteous and attentive and I cannot thank them enough for their care and attention over recent weeks. I would have no hesitation in recommending such a lovely home and wonderful people.

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Review from David R (Son of Resident) published on 13 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff to be extremely polite and caring to the residents. The general condition of the home is very good. Everywhere was clean and tidy. I would highly recommend this home to anyone else.
Before my mother was placed here I looked at several homes and they weren't a patch on this home.
It makes me feel at ease knowing she's in good hands.

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Review from Ian R (Son of Resident) published on 13 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We were very careful to ensure that we picked a nursing home that would provide the very best care for our mother, we are very pleased that everything we hoped would be available has very much proved to be the case with excellent service and facilities all round.
We are very pleased we have made the
right choice for our mothers care.

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Review from Michael R (Son of Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent standard of care.
Treat my mum with dignity and staff are all lovely.

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Review from Sarah G (Daughter of Resident) published on 12 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The first impression when arriving was lovely and it only gets better from there. The lovely warm welcoming feeling from all the staff and my mum seems very happy, cared for and safe.
This is a lovely place I am very very happy and totally satisfied with Ayresome Court Nursing Home.

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Review from B H (Son of Resident) published on 11 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

During the three months that my mother was resident at Ayresome Court she received excellent care. The home is very clean and comfortable. The staff are always kind and friendly while maintaining a high level of professionalism.

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Review from Pauline T (Resident) published on 5 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had a very pleasing experience at Ayresome Court. I was very ill for eight weeks and the nursing and care was wonderful.
It is a very friendly care home and they always consider the needs of the individual.
They are very welcoming to friends and family.

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Review from Peter H (Nephew of Resident) published on 5 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The first impression entering the home is more like a hotel, not an institution. It is light, airy and welcoming - well furnished, flowers, pictures etc.
Rooms are the same. Staff are welcoming, friendly, competent, efficient and well trained and qualified where required.
Staff are mostly from the
local area and can relate well to the residents.
All staff know residents by name and understand them - their nature, needs etc.
There is obvious safeguarding, without too much intrusion.

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Review from Peter A (Son of Resident) published on 31 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent team of staff at all levels, compassionate and caring towards my mother at all times. Always eager to help with anything we require. We always feel very confident when we have to leave that Mam is in the best hands.

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Review from David I W (Son of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving to Ayresome Court from hospital, my mother has improved steadily and is now getting out of bed and joining in with all the activities.

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Review from Victoria B (Granddaughter of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home offers lovely, attentive staff that make you and the guest comfortable to be around. Clean looking area that makes you want to come and feels welcoming.

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Review from Daniel F (Great-grandson of Resident) published on 21 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think that the care home is a wonderful place with really caring staff. It is very efficient and has lots of resources and care for all your needs.

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Review from Victor E R A (Son-in-law of Resident) published on 21 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of visiting my mother-in-law in her care home is absolutely lovely. The care staff, from the manager, to the cleaner, are all so very friendly and helpful in every aspect of her needs. They are also extremely courteous to all visitors that enter the home.

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Review from H C (Daughter of Resident) published on 21 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is most caring to the residents and very helpful for relatives. I cannot praise the staff enough.

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Current Review Score: 9.7 (9.675)

Overview of Review Score

The Review Score of 9.7 (9.675) out of 10 for Ayresome Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.675 for Ayresome Court Nursing Home is calculated as follows: ( (279 Excellents x 5) + (87 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 382 Ratings = 4.675

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ayresome Court Nursing Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (4)

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