Review from Julie S (Daughter of Resident) published on 30 June 2017
Submitted via Postal Card • Report

Overall Experience

My dad was well looked after and cared for by all staff and treat with dignity at all times.

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Review from Ray B (Son-in-law of Resident) published on 6 June 2017
Submitted via Postal Card • Report

Overall Experience

I found no problems with the home itself. All staff and management very approachable and very professional. If any issues arose, they were dealt with immediately.
I would certainly recommend this care home. Top marks.

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Review from A B (Daughter of Resident) published on 30 May 2017
Submitted via Postal Card • Report

Overall Experience

My mum lived at Ayresome Court for 27 months following a stroke. She was settled and happy.
She received the highest standard of professional nursing care and was treated with respect and dignity.
All staff members treated Mum as a lady; they showed her real warmth and friendliness, and a very genuine

compassion.

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Review from Rosie S (Daughter of Resident) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience

The staff here have been more than kind and considerate. They have truly cared for me and my mother at the most difficult of times. Their experience - particularly in their nursing staff is invaluable in those worst moments where you really need the highly skilled support that they offer. I am very

grateful and am also very impressed by the patience and dignity they all provide for some of the more challenging residents.

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Review from Maggie H (Daughter of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience

My father was a resident in the home for 9 days. During his brief stay, I was at the home most days. I was very happy with the care my father received, he was treated with dignity and respect. The staff were always caring and patient. The home was kept clean and had a lovely secure garden for residents

to sit in. Visitors are able to eat meals with residents in the dining room or in the private lounge. I would certainly recommend Ayresome Court Nursing Home as a nursing home and care home.

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Review from John B (Son of Resident) published on 29 March 2017
Submitted via Postal Card • Report

Overall Experience

From the moment we made an enquiry we were impressed by the appearance and facilities of the building, professionalism and care of all the staff. The building is clean and well maintained and with plenty of staff at hand, no matter what time we arrive. They have treated our parents and ourselves with

great dignity and have been supportive of the family during a very difficult time. I would highly recommend this home - they have been superb!

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Review from Leslie B (Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience

A satisfactory respite but as I am fairly mobile I was bored most of the time.
Some form of exercising would be helpful such as a walking machine or a peddling bike.

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Review from Carol H (Daughter of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience

My father receives very good care from all staff in Ayresome Court Nursing Home. The meals are excellent. His personal care needs are dealt with as well as can be expected. Allowing for my father's dementia and sometimes his temper!
I feel he is safe and secure and is always happy when we visit him.
We

would not be able to care for dad at home and we feel we have found the best alternative to home care

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Review from Malcolm H (Son of Resident) published on 8 February 2017
Submitted via Website • Report

Overall Experience

Because I visited my mother two or three times every day, I soon realised that the care she was receiving was of an excellent standard. I felt that both the manager and her staff were always caring, considerate and treated my mother with the utmost dignity,
I would not hesitate to recommend Ayresome

Court to anyone who needed similar care.
The girls went out of their way to include mum in anything she showed interest in and they all work hard to provide entertainment for the residents.
I will always be grateful to all the staff for the care my mother received there.

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Review from Victor A (Son-in-law of Resident) published on 23 January 2017
Submitted via Postal Card • Report

Overall Experience

My Mother-in-law was received in the care as if she was a long-lost friend. I have observed that the staff are as pleasant and helpful as Angels.
From the manageress to the whole compliment of staff. Nothing is too much trouble, I hope if or when I have to go into a care home, the place I go to will

be half as good. God bless all those Angels. It takes a certain type of person to look after the residence as they do.

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Review from Pat L (Daughter of Resident) published on 23 December 2016
Submitted via Postal Card • Report

Overall Experience

Mum came to Ayresome Court after a hospital stay. The staff could not have been more welcoming. From the start, she was encouraged to mix socially (which she was not used to) and interact with other residents. Every day there was an activity, small (e.g crosswords, quiz questions) or large e.g singer,

so there was always something to amuse or entertain. I can honestly say that Ayresome Court made her final days very enjoyable.

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Review from Sonia P (Daughter-in-law of Resident) published on 2 December 2016
Submitted via Website • Report

Overall Experience

I have to say that I and my family are absolutely delighted with the way my Mother-in-law was cared for at Ayresome Court Nursing Home- so much so that we recommended it to another member of the family and the recommendation was taken up.
My Mother-in-law was always treated with the utmost respect

but cared for with love and humour. Her dignity was always preserved, she was included in any activities and events in which she showed an interest and she rarely did not have a member of staff with her. Either caring for her or joking and laughing with her.
She was nursed through several illnesses, with love and kindness, and we were kept abreast of the situation at all times by the staff.
From the first day to the last that she spent at Ayresome Court she was comfortable and able to relax and feel safe, which was a great relief for all of us.
The wonderful staff here are always friendly, respectful and always keen to "go the extra mile".

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Review from Janet H (Resident) published on 29 September 2016
Submitted via Postal Card • Report

Overall Experience

I was most apprehensive about having to spend some time in a care home but I was immediately made welcome and put at ease when I arrived at Ayresome Court.

Throughout my stay, I received support, encouragement, friendship, companionship and care.
The staff work well as a team. They are worth their

weight in gold.

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Review from Isobel D (Daughter of Resident) published on 3 August 2016
Submitted via Postal Card • Report

Overall Experience

Food offered is not always available, sometimes cool or overcooked.

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Review from Sue H (Daughter of Resident) published on 22 April 2016
Submitted via Postal Card • Report

Overall Experience

Can't thank the manager and all of the staff, both carers and nursing staff who showed such care, consideration and compassion for my mom and all my family during the last days of her life. They made an extremely difficult and emotional time more bearable and we couldn't fault the care they provided.

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Review from J W (Sister of Resident) published on 11 March 2016
Submitted via Postal Card • Report

Overall Experience

My sister was booked respite for 6 days. As she lived in B'ham was staying with her step-daughter who lived in Yarm. So I was worried about her and net sure of care homes to decided to book a few days there too to make sure all OK. How pleasantly surprised I was as I could not fault the staff. The care

they gave her. Unfortunately, she died on 29th January whilst there. The love and respect she was given was second to none. The manager and staff went out of their way to help. I can't thank everyone enough.

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Review from J B (Daughter of Resident) published on 17 February 2016
Submitted via Postal Card • Report

Overall Experience

The staff were very caring and accommodating. My mother was only there for a couple of weeks where she unfortunately passed away. The last couple of days when she took a turn for the worst, the carers on duty insisted and persisted on calling in doctors, who could not have been more helpful. My mother

went from being agitated to passing away peacefully in her sleep with all her family around her.

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Review from Alan S (Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience

My father is a bed-ridden double-stroke victim, fully dependent on the care and nursing staff. thankfully they are all angels. My Father has been here for a year and I have not a single worry or complaint. Every member of staff is dedicated, very competent and cheerfully friendly. His daily care is

always fully and carefully recorded, which helps me enormously as he cant speak clearly. The home is clean, bright and instills enormous confidence in me. I could not be more pleased with the staff's ability and dedication to caring for my 93 year old dad.

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Review from Kim H (Granddaughter of Resident) published on 11 January 2016
Submitted via Postal Card • Report

Overall Experience

Excellent level of care from all the staff. I cannot fault any part of it at all.

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Review from E C (Daughter of Resident) published on 6 January 2016
Submitted via Postal Card • Report

Overall Experience

Mum has been in Ayresome Court for only a few weeks and we have been so pleased with how she has settled in. She found the transition to a care home difficult initially but the care and patience of the staff have helped mum to quickly settle. We have been informed frequently of the progress mum has

made.

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Ayresome Court Nursing Home

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