Ayresome Court Nursing Home

Green Lane, Yarm TS15 9EH
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9.7 166 Reviews
  • Ayresome Court Nursing Home, Yarm
Ayresome Court Nursing Home is located on the outskirts of the picturesque, historic market town of Yarm. It is just a short drive from the North York Moors National Park and has good road, bus and rail links, making it easily accessible.

The home offers nursing, residential and respite care in a purpose-built setting, with a caring environment where every resident is seen as an individual. Residents are fully involved in the planning of their care, with their dignity, privacy, choice and independence always respected and promoted.

Residents’ wellbeing is extremely important at Ayresome Court and they are encouraged to participate in physically and mentally stimulating activities, such as walking, cycling, chess, arts and crafts, and therapy sessions. There are also wheelchair-friendly gardens where residents can relax in a peaceful environment.

The home has strong relationships with the library, schools and churches in the local community, and they work closely with health centres, dental surgeries and pharmacies to ensure the care delivered is always of the highest quality.

Their hard work and dedication has been rewarded in the form of Ayresome Court being recognised as a top 20 Recommended Care Home North East England for 2015 and 2016 on carehome.co.uk. They have also won the Akari garden competition for beautiful exteriors.

Every day is different, exciting and challenging at Ayresome, with staff members continually looking for ways to enhance the home and the residents’ lives.

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Care Provided by Ayresome Court Nursing Home

  • Type of Service
    • Nursing Home
  • Privately Owned
  • For a maximum of 43 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Offered
  • Cancer Care
  • Colitis & Crohn's Disease
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Joanne Penrose (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (43)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2013

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Ayresome Court Nursing Home Reviews (166)

Total of 166, showing 161-166
9.7

Ayresome Court Nursing Home has a Review Score of 9.7 (9.675) out of 10, based on 34 reviews in the last 2 years. Over all time Ayresome Court Nursing Home has 166 reviews.

Overall Experience

  • 130
  • 33
  • 2
  • 0
  • 1

Date Published

166
3
8
34
132

Review from Sue H (Daughter-in-law of Resident) published on 6 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care offered to mum is extremely good, she is treated with sensitivity and with real dignity and encouraged to get involved with the activities. She feels very safe and well looked after, which gives us peace of mind.

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Review from M J (Daughter of Resident) published on 5 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting my mother in hospital for 8 weeks and rehab for 2 weeks and dreading seeing her continued weight loss. She has started to recover properly since she came to Ayresome Court in September. She has started to eat properly again and starts the day with a full cooked breakfast which definitely
sets her up for the day!
I am once again able to enjoy visiting my mother without worrying about her. Activities are frequent and varied. The staff have bee really kind, caring and communication is excellent. One minor issue could be that sometimes there seems to be fewer staff on at the weekends.

Reply from Vicki Burden, PA to Operations Director at Ayresome Court Nursing Home

We would like to thank MJ for her positive review of Ayresome Court. We value the feedback received from any person involved in or having contact with the home and truly believe this enables continuous improvement. We note the comment made about staffing levels at the weekends and will ensure that this comment is used constructively to enhance the service delivered.


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Review from A F (Friend of Resident) published on 4 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As far as I can see my ex neighbour is very lucky to be here. The staff are all very committed to the care of all their residents and patients. Nothing is too much trouble, they are very approachable at all times.

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Review from Philip H (Son of Resident) published on 21 December 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very caring and nothing is too much trouble. When issues are raised the staff are very quick to deal with them. Residents are able to engage with others, or not as they so wish. When medical care is required it is quickly arranged.

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Review from D S (Niece of Resident) published on 25 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was a resident in Ayresome Court for a few weeks at the end of her life. The care she received was exemplary. She was treated with care and dignity and was content and peaceful in the care she received. It was my observation that all the residents seemed very happy with a lovely family atmosphere.
Every member of staff was lovely and a lot of them had worked here for a number of years.

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Review from HH (Son of Resident) published on 18 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Ayresome Court Nursing Home was the 'home to my mother' for the last 6 months of her life. Our experience of this home for residential and nursing care was excellent in every respect, ie. staff in every part of the home were caring, attentive and dealt with the residents every need. I cannot thank
the staff enough fort the attention and care of my mother.

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Current Review Score: 9.7 (9.675)

Overview of Review Score

The Review Score of 9.7 (9.675) out of 10 for Ayresome Court Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.675 for Ayresome Court Nursing Home is calculated as follows: ( (279 Excellents x 5) + (87 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) + (2 Very Poors x 1) ) ÷ 382 Ratings = 4.675

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ayresome Court Nursing Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 26 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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