Church View Nursing & Residential Home

Thompson Street, Stockton-on-Tees TS18 2NY
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8.6 10 Reviews
  • Church View Nursing & Residential Home, Stockton-on-Tees
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Care Provided by Church View Nursing & Residential Home

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Nursing Care
  • Residential Care
  • For a maximum of 47 Service Users
  • Privately Owned
  • Care Offered
  • Cancer Care
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Teeside Health Care Ltd
  • Person in charge
  • Catherine Mason (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (47)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009

Funding & Fees Guide for Church View Nursing & Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £834
  • (these prices are only a guideline, please contact Church View Nursing & Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
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Church View Nursing & Residential Home Reviews (10)

8.6

Church View Nursing & Residential Home has a Review Score of 8.6 (8.569) out of 10, based on 3 reviews in the last 2 years. Over all time Church View Nursing & Residential Home has 10 reviews.

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Review from Caroline R (Daughter of Resident) published on 22 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in law recently came to this home for 6 weeks of rehabilitation. He sadly passed away but for the short time he was in Church View Nursing and Residential Home I can honestly say the care staff were brilliant, he received excellent care and nothing was any trouble to the staff. Two members
of staff in particular were so caring and fantastic with him, they probably don't get the praise they deserve. My only hope would be for other care/nursing homes to be the same. Thank you so much for looking after Dad the way you did in his final days.

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Review from Lynette S (Daughter of Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad of 94 years young spent his end of life care in Church View Nursing and Residential Home in Stockton. From the minute he arrived to the day he passed, from the nurses in charge, to care staff, house keepers, cooks and activity staff, all were amazing. The care my dad received was fabulous.
They made him feel at home. He loved them all. Plus they were great with myself. They still are now as my dad's friend is in Church View receiving great care. Thank you to every one of the staff members. Great work everyday.

Reply from Vinod Hukkeri, Director at Church View Nursing & Residential Home

Thank you for your kind words, we will share your views with all our staff.


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Review from Sandra P (Daughter of Resident) published on 20 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent her last few months in Church View Nursing & Residential Home and from day one, the staff were so caring and brilliant. It was like a home from home.
Not only was my mum well cared for, my family were as well.
The dedication, compassion and support of every member of staff in Church
View was 100%.
I would recommend Church View without hesitation.

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Review from Paul S (Son of Resident) published on 15 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As our father entered his final days we decided as a family to place him into Church View Care Home. Every member of the staff were very professional in everything they did, caring, helpful, understanding, with nothing too much trouble as we watched our dad in his final moments. They kept us fed and
watered and even gave us a room to catch up on the little sleep we managed. We were allowed to come and go as we wanted 24 hours a day. When his passing came, they gave us the time needed to gather our thoughts. Every member of staff should be proud of their dedication and caring nature as it shone through in everything they did.
We would definitely recommend Church View and many thanks to the manager and her wonderful team.

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Review from M N (Daughter of Resident) published on 10 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My parent was a short term rehabilitation resident and I was very unhappy with how the Management team responded to enquiries about their welfare and care plan. Much better communication is required with families.

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Review from Anthony R (Husband of Resident) published on 23 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has recently been in Church View with a terminal illness and the care and comfort given to my wife could not have been better had I kept her at home with myself. Nothing at any time, night or day, was too much for any member of staff, from the cleaners to the main charge nurses, anyone would
put themselves out to help. My wife was in here for over 5 months and all my visits were lengthy ones - lot after working myself and the kitchen staff would always ask if I had eaten, taking care of my welfare as well as my wife. I can't praise these people enough, honestly, I'd definitely give these people 10 out of 10 for caring without any hesitation. I wouldn't hesitate to advise putting their loved ones anywhere else other than here. I only have respect and admiration for their unrivalled care.

Reply from Catherine Mason, Manager at Church View Nursing & Residential Home

Thank you so much for your very kind words.
In Church View, we aim to provide care with Empathy and Compassion and provide support for all concerned.


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Review from H M (Daughter of Resident) published on 19 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at this care home from April 2018 until October 2018 when she sadly passed away. The care she received was fabulous and we couldn't have asked for better. She had a rapidly progressing illness that saw her needs change on a regular basis and the staff at the home always did everything
possible to ensure Mum was as happy and comfortable as she could be at all times.


We, as friends and family, felt welcome at all times and found the staff to be polite and courteous even in the face of some difficult behaviour.
The food was delicious and even when she started to not eat they persisted in making pretty much anything we requested to tempt her whilst still respecting her personal choices.


When we knew Mum's time was coming to an end I was at the home for probably 21-22 hours each day and the staff acted to ensure I was as comfortable as possible during a difficult time. Nothing was too much trouble and I could not have asked for better support during a very trying time.


Reply from Catherine Mason, Manager at Church View Nursing & Residential Home

Thank you so much, H M, for your very kind words they are very much appreciated.
Your mum was very close in the heart of all of the staff, H M, as I'm sure you already know and will be sadly missed by all of us.


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Review from S E (Daughter of Resident) published on 4 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

Dark dingy rooms, not too clean. Care is not what one would expect for loved ones. Clients and visitors not treated with respect.

Reply from Catherine Mason, Manager at Church View Nursing & Residential Home

It is regretful to find out a family member is unhappy with the service their relative is currently receiving here at Churchview as our clients are very important to us and central to everything we do.
Service with compassion is our homes philosophy of care and a crucial part of our service provision.
The family have been invited in for a meeting with the Senior Management team this week and we seize the opportunity to be able to address the family members concerns and resolve any issues.


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Review from Lisa (Granddaughter of Resident) published on 25 January 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nanna went into Church View in September 2015 and the care she received was excellent. It was like home from home and the staff treated you like family not like a visitor. My Nanna was very happy there and the staff went that extra mile to make sure of that. The support we received as a family was
second to none. My Nanna sadly passed away in January 2016 even then the nursing staff, the carers and the manager went that extra mile to make sure my Nanna was comfortable and supported the family at this sad time.

Reply from Denese McPhee, Manager at Church View Nursing & Residential Home

Thank you for the review, it was a pleasure caring and supporting such a lovely lady and family.


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Review from Shaun C (Regular Volunteer) published on 23 September 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I worked a night shift as a RGN working for Pin Point. The home is run extremely well and the level of care is outstanding. The care staff were excellent, caring and professional. A fantastic home.

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Current Review Score: 8.6 (8.569)

Overview of Review Score

The Review Score of 8.6 (8.569) out of 10 for Church View Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Church View Nursing & Residential Home is calculated as follows: ( (35 Excellents x 5) ) ÷ 35 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.569 Points relating to the number of positive Reviews for Church View Nursing & Residential Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 47 registered maximum number of service users is 9.4. 3 Positive Reviews ÷ 9.4 = 0.319

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Mar 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Church View Nursing & Residential Home

What types of Care is Church View Nursing & Residential Home registered for?

Older Person Care, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Church View Nursing & Residential Home provide?

Palliative Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Church View Nursing & Residential Home have?

There are 47 Single Rooms.

What are the Facilities & Services at Church View Nursing & Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Church View Nursing & Residential Home to the centre of Stockton-on-Tees?

0.3 mile(s) as the crow flies, distance by road may be significantly further.