Amathea has a Review Score of 9.5 (9.474) out of 10, based on 8 reviews in the last 2 years. Over all time Amathea has 43 reviews.
Review from Stephen C (Son of Resident) published on 20 March 2025
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Review from Doreen G (Resident) published on 20 May 2024
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Reply from Cheryl Taylor, Home Manager at Amathea
Thank you so much for you lovely comments, they really do make all the difference to the staff who work hard to create such a wonderful environment. We are happy you enjoy being here at Amathea, building a life with your peers and forming such lovely relationships with staff. Our goal is to improve your quality of life and enjoy you being part of the Amathea family.
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Review from J T (Daughter of Resident) published on 20 May 2024
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Reply from Cheryl Taylor, Home Manager at Amathea
Thank you so much for your wonderful review. We love having your dad here with us and I know he holds a special place in our hearts with his jovial ways and kind caring nature. He is a true pleasure to be around. Gaining such good feedback lifts the moral of the home and pushes us to make all the positive changes, which have occurred recently. We endeavour to give our residents a good quality of life and will continue to strive to make this possible for all.
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Review from S M (Daughter of Resident) published on 1 May 2024
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Reply from Cheryl Taylor, Home Manager at Amathea
Thank you for your kind review, we value your views and opinions as it helps improve our service. We always welcome resident's loved one's input whilst we strive to deliver high-quality care. We are delighted that your mum is happy at Amathea and will continue to make her feel safe and part of the family we have built here at Amathea.
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Review from L H (Daughter of Resident) published on 26 July 2023
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Reply from Cheryl Taylor, Deputy Home Manager at Amathea
Thank you for your review. We are delighted that your mum has settled in very well and has since decided to make her stay permanent. It is lovely to read that she finds our staff very friendly and that she is making some new friends.
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Review from G F (Daughter of Resident) published on 15 June 2023
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Reply from Debbie Studholme, Home Manager at Amathea
Thank you so much for your positive comment. I am so pleased that you are happy with the quality of care your mum receives. I will ensure the staff are aware of the lovely comments you have made.
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Review from John H (Son of Resident) published on 16 May 2023
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Reply from Debbie Studholme, Home Manager at Amathea
Thank you for your kind review, I will share your positive comments with the team.
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Review from L J (Daughter of Resident) published on 4 May 2023
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Reply from Debbie Studholme, Home Manager at Amathea
Thank you so much for your lovely review regarding your mum's care, I will share this with the team as they will appreciate your kind words.
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Review from Robert D (Stepson of Resident) published on 2 September 2022
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Reply from Debbie Studholme, Home Manager at Amathea
Thank you so much for your positive comments, I will ensure your lovely comments are shared with the team.
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Review from Chris A (Son of Resident) published on 1 September 2022
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Reply from Debbie Studholme, Home Manager at Amathea
Thank you for your lovely comments; I will share your review with the team, and they will appreciate the positive comments in recognition of the dedication and hard work they do each day.
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Review from George S (Brother of Resident) published on 21 March 2022
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Review from C V (Niece of Resident) published on 12 January 2022
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Reply from Debbie Studholme, Home Manager at Amathea
Thank you for your kind review, also your appreciation of the hard work that staff do to ensure the residents are happy and content at Amathea.
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Review from Karen S (Daughter of Resident) published on 4 October 2021
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Reply from Debbie Studholme, Home Manager at Amathea
Thank you so much for your positive review. It has been a pleasure watching your mum settle into Amathea. She has made some great friends with other residents, which is lovely to see.
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Review from Ella S (Granddaughter of Resident) published on 8 March 2021
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Reply from Debbie Studholme, Home Manager at Amathea
Thank you so much for your lovely review, this is so inspiring for the staff team. I will pass your comments on to them all.
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Review from Angela H (Daughter of Resident) published on 4 March 2021
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Reply from Debbie Studholme, Home Manager at Amathea
Thank you so much for your lovely review, I will forward your comments to all staff.
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Review from Christopher W (Resident) published on 26 November 2020
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Review from J L (Resident) published on 26 November 2020
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Review from D F (Wife of Resident) published on 24 November 2020
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Reply from Debbie Studholme, Home Manager at Amathea
Thank you so much for your lovely review. I will ensure the staff are aware of your appreciation, I look forward to the day you can come into our home.
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Review from Kevin W (Son of Resident) published on 2 April 2020
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Reply from Debbie Studholme, Home Manager at Amathea
Thank you so much for your lovely review, I am pleased you chose Amathea to care for your Dad, and this has helped with one of the most difficult decisions that you had to make. We have an amazing team here at Amathea and I will pass your kind words on to the staff.
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Review from Janine F (Daughter of Resident) published on 19 March 2020
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Reply from Debbie Studholme, Home Manager at Amathea
Thank you for lovely review. I am pleased that you are happy with the support and care provided at Amathea and that it benefits both your dad and yourself. I will ensure our dedicated staff team are aware of your review.
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The Review Score of 9.5 (9.474) out of 10 for Amathea is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.674 for Amathea is calculated as follows: ( (67 Excellents x 5) + (25 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 95 Ratings = 4.674
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for Amathea is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Aug 2018
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