Amathea

Newlands Lane, Workington CA14 3JG
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9.5 43 Reviews
  • Amathea, Workington
Amathea Care Home in Workington provides residential and dementia care. The purpose-built home offers ensuite bedrooms for up to 40 residents in a warm and supportive environment.

There is wheelchair access throughout the building and staff are highly-trained in dementia care: ensuring that residents are supported with dignity, kindness and compassion. Nutritious home-cooked meals are prepared daily by the on-site chef and kitchen team.

A range of daily activities is offered to stimulate and engage everybody who lives at Amathea: including crafts, baking, bingo, quizzes, visiting entertainers and daytrips to the seaside.

An award-winning music therapy programme is delivered to support people living with dementia, and all residents are welcome to meet with the dedicated Chaplain, who is there to provide a listening ear, companionship and individual pastoral support.

The service works closely with the Alzheimer's Society and has introduced one-to-one sessions that have been shown to benefit those with mental health-related issues.

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Care Provided by Amathea

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Anorexia/Bulimia/Self Harming
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Cheryl Taylor (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2007
    • Last Refurbishment: 2007

Funding & Fees Guide for Amathea

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,074 – £1,139
    • Self-Funded Residential Dementia Care £1,163 – £1,252
  • (these prices are only a guideline, please contact Amathea to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Amathea Reviews (43)

Total of 43, showing 21-40
9.5

Amathea has a Review Score of 9.5 (9.474) out of 10, based on 8 reviews in the last 2 years. Over all time Amathea has 43 reviews.

Overall Experience

  • 34
  • 8
  • 1
  • 0
  • 0

Date Published

43
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Review from Ian S (Husband of Resident) published on 19 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the professionalism of the staff at Amathea Care Centre. They are all very friendly and do their best to make my wife comfortable. They also make me feel very welcome when visiting.

Reply from Debbie Studholme, Home Manager at Amathea

Thank you for your lovely review regarding Amathea. The staff do provide a great service and are a very dedicated team. I will ensure they receive the feedback from this review.


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Review from Mark C (Son of Resident) published on 22 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother, unfortunately, had a brain aneurysm several years ago and is now a resident of the Amathea facility. I now live overseas so visiting the facility can be very infrequent, but I returned back to the UK recently and after visiting my mother in the Amathea facility I left feeling that my mother
could not be better cared for, the relaxed, informal yet professional atmosphere was a delight to experience, with all the staff happy, friendly and supportive.
Please pass on my sincere regards to all.

Reply from Tony Lyons, Home Manager at Amathea

Many thanks for your very kind words. Your Mother is an absolute delight to care for and I know she was so happy to see you. I am so pleased that you feel confident in the support we provide for Mum, and I will ensure that all the staff are made aware of your kind words.
Thank you for taking the time to complete the review; it is always good to receive feedback on the work we are doing.


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Review from Brenda H (Daughter of Resident) published on 19 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother stayed at Amathea after a stay in hospital. We found all the staff very friendly and helpful, the rooms were very nice and clean, the food lovely. Mum ate better than she had for months, visiting was great and we could go any time and as often as we wanted.

Reply from Tony Lyons, Home Manager at Amathea

It was a pleasure to have Mum with us following her hospital stay. I am so glad she enjoyed her time with us.
It is always nice to get positive comments. I will make sure that all the staff get to see your feedback.


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Review from C F (Daughter of Resident) published on 6 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has just had a short stay in Amathea Care Centre and she was sad to leave. She has enjoyed the company of the other residents, the caring staff, good food and the activities. I can highly recommend it.

Reply from Tony Lyons, Home Manager at Amathea

Many thanks for your kind words. We thoroughly enjoyed having your Mum with us for her respite stay and look forward to seeing her again.


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Review from Eileen H (Daughter of Resident) published on 14 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean, staff friendly, room nice. Couldn't ask for more.

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Review from J C (Father of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff. Really freindly staff.

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Review from Lou H (Niece of Resident) published on 14 February 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a stay in hospital my Auntie needed somewhere for a respite stay. We were lucky to find Amathea Care Centre. The staff made us all feel welcome and the care my Auntie received was wonderful. With a lovely room and excellent food her stay was as good as it could possibly be. Thanks to everyone.

Reply from Tony Lyons, Manager at Amathea

Many thanks for your kind words, it is always nice to receive positive feedback, and to know that we are doing our job well. I will make sure that the staff are made aware of your lovely review.


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Review from Susan E (Daughter of Resident) published on 22 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has recently become a resident here.
He seems settled and happy here. It is a cheerful place, well lit, bright and extremely clean and welcoming. All the staff are friendly and have endless patience and a good attitude to all the residents. The food is well prepared and appetising and varied.
My
dad is well looked after, cleanly shaven and mostly clean and fresh. Nothing is too much trouble and his room is comfy and warm.

Reply from Tony lyons, Manager at Amathea

Many thanks for your kind words. The staff will be very gratified by your comments.


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Review from Ruth J (Respite Resident) published on 22 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All carers and domestic staff, as well as admin, are very pleasant and helpful.


They name everyone personally so you don't just feel like a number.


Beautiful, well-appointed rooms, cleaned regularly.


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Review from Shona R (Daughter of Resident) published on 16 October 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For the past few weeks my mam has had some issues with her health and it's been a very worrying time but the carers have made it more bearable due to the excellent way in which they have cared for my mam. A very big thank you.

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Review from Paula T (Daughter of Resident) published on 18 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is an excellent place for my mother's care and for me to go with my children to visit. They have also helped with my father's care needs too.

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Review from Elaine M (Daughter of Resident) published on 18 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is now run very well. The new manager and deputy manager have done a really good job since they have taken over. Staff are much happier which is really nice and everyone is approachable and will deal with any issues quickly. A much happier place to visit.

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Review from Doris S (Sister of Resident) published on 23 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My sister is well looked after and regards her room as her flat. She is always complimenting the staff in her care especially the kitchen staff whose meals never fail to please her. She has settled in well and never expresses a wish to go out.

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Review from Jan L (Daughter of Resident) published on 20 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We always promised mum we would never put her in a care home and struggled on for a long time trying to care for her ourselves. Having gone through repeated hospital admissions mum was just not safe any longer when we were at work. The decision to let her go was very hard and caused a lot of 'anguish
and heartbreak'. But after many many visits to the Amathea care home, mum has settled really well and is extremely well looked after, is so much more physically well and most importantly she is safe! She has a lovely room and it is kept very clean and so is she. Mum is now in a safe and happy place, part of a big new family and couldn't be better cared for even by me. It has taken all the 'grief' away to see how very much the staff are devoted to the care of 'all' the residents and how they make you feel a big part of the family as well. We really could not have wished for better care for her. A big thank you to ALL THE STAFF every one of you deserves a medal :-)

Reply from Sara Howarth, Manager at Amathea

Dear Jan, Thank you so much for the very positive and lovely comments you have made about Amathea and my staff. We are proud to be involved with Amathea and we endeavour to make no task impossible for our residents. I will pass on your lovely views and comments to all the staff with the home, as every one of us strive to make the little things possible. Sara Howarth


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Review from Eric M (Son-in-law of Resident) published on 6 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother-in-Law just moved in yesterday from another inferior home, a very pleasant surprise. A modern and professional home, lovely food and very homely.

Reply from Sara Howarth, manager at Amathea

Thank you for your lovely positive comments in relation to Amathea following your mother's admission. We endeavour to maintain our values and standards at all times. Thank you again for your lovely compliments. Kind Regards Sara Howarth


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Review from John T (Husband of Resident) published on 6 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a great place to come and visit my wife, it's on the bus route, always clean and tidy. Great food, good entertainment and her care plan is an excellent standard.

Reply from Sara Howarth, manager at Amathea

Thank you for your lovely response in relation to your wife's stay and care at Amathea. I am so pleased to hear your positive views and comments, of which I will pass onto the staff at Amathea. Kind regards Sara Howarth


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Review from Anthony M (Son of Resident) published on 6 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum's been here 11 months now and I'm very happy with the facilities, surroundings and general care and understanding given.

Reply from Sara Howarth, Manager at Amathea

Thank you for taking the time to complete a review card for Amathea. Our residents care and well-being is important to us throughout.


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Review from Vera M (Daughter of Resident) published on 15 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy and looked after really well. It's always clean and tidy. The meals are excellent and the staff are brilliant in all her care needs.

Reply from Graham Day, Area Manager at Amathea

Thank you for your kind comments. The manager and her team are dedicated to ensuring that all residents of Amathea receive the best care at all times


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Review from A W (Daughter of Resident) published on 10 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since mums admission to Amathea I have seen my mum get her quality of life back, she is happy, contented and my mum again.

Reply from Sara Howarth, Manager at Amathea

Thank you for your lovely response. We endeavour to provide high quality care and support to all within Amathea. We are all about making the lives of our residents fulfilled and meaningful at all times.


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Review from Sara H (Friend of Resident) published on 30 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home, staff lovely supportive and always have the time. Lots of. Changes made for the improvement of the home. Put my mind at rest. Food homely tasty and plenty of it, if you want something different from the menu you can, no issues.

Reply from Sara Howarth, Home Manager at Amathea

Thank you for the lovely comments you have taken the time to make. It is always a pleasure for the team to receive views from family, friends, residents and all visitors to Amathea about how we are meeting and exceeding their expectations. Your views and positive comments are gratefully received and makes all the hard work worth that much more.


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Current Review Score: 9.5 (9.474)

Overview of Review Score

The Review Score of 9.5 (9.474) out of 10 for Amathea is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 8 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.674 for Amathea is calculated as follows: ( (67 Excellents x 5) + (25 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 95 Ratings = 4.674

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Amathea is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (8)

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