Hairdressing, and chiropody are excluded from these fees.
No Visiting restrictions
Two car parks on site
Cartmel Grange Nursing Home has a Review Score of 9.8 (9.796) out of 10, based on 24 reviews in the last 2 years. Over all time Cartmel Grange Nursing Home has 44 reviews.
Review from Jane W (Daughter of Resident) published on 10 March 2025
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Reply from Shelly Ralph, Home Manager at Cartmel Grange Nursing Home
Thankyou for taking time to leave us a review. I will share your lovely words with the staff team .
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Review from S G (Wife of Resident) published on 7 March 2025
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Reply from Shelly Ralph, Home Manager at Cartmel Grange Nursing Home
Thankyou for your feedback and your kind words. I will share this with the staff team .
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Review from M F (Wife of Resident) published on 5 March 2025
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Reply from Shelly Ralph, Home Manager at Cartmel Grange Nursing Home
Thank you for taking the time to leave us a review. I will share your feedback with the staff team, I'm sure they will be delighted with your comments .
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Review from Elaine D (Daughter of Resident) published on 4 March 2025
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Reply from Shelly Ralph, Home Manager at Cartmel Grange Nursing Home
Thank you for your very kind feedback. I shall share this with our staff team.
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Review from Jacqui N (Daughter of Resident) published on 27 January 2025
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Reply from Shelly Ralph, Home Manager at Cartmel Grange Nursing Home
Thank you for leaving us your feedback. Your comments will be shared with the staff team. We aim for everyone to feel welcome, we still keep in a stock of treats for children for when they visit.
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Review from Fiona M (Daughter of Resident) published on 20 December 2024
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Reply from Shelly Ralph, Home Manager at Cartmel Grange Nursing Home
Thank you for taking the time to leave us a review. The staff team will be delighted with your kind words. The fee rates are generally aligned with other care homes in the region.
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Review from A B (Partner of Resident) published on 2 December 2024
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Review from David L (Son of Resident) published on 21 November 2024
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Review from K S (Son of Resident) published on 11 November 2024
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Reply from Shelly Ralph, Home Manager at Cartmel Grange Nursing Home
Thank you for taking time to leave us a review. Please feel free to come and chat with us on how you think we can improve on the activities and what type of activities you would like to see. We value your feedback.
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Review from Jennifer T (Wife of Resident) published on 28 October 2024
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Reply from Shelly Ralph, Home Manager at Cartmel Grange Nursing Home
Thank you for taking the time to leave us a review. Your lovely words will be shared with the staff team. I am glad that your husband has formed new friendships.
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Review from C W (Son of Resident) published on 21 October 2024
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Reply from Shelly Ralph, Home Manager at Cartmel Grange Nursing Home
Thank you for your wonderful feedback .The Summer fair was a fantastic day for everyone. I am delighted to read your father is looking forward to his first Christmas with us.
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Review from Christine S (Friend of Resident) published on 21 October 2024
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Reply from Alister Cook, Director at Cartmel Grange Nursing Home
Thank you for taking the time to review our service and your kind words. I noted that in some categories we only received 4 stars. It would be helpful for us if you could anonymously (if need be) highlight anything you feel we can improve on. We are open to any suggestions and positive critiques.
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Review from Beverly S (Daughter of Resident) published on 9 October 2024
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Review from J H (Brother of Resident) published on 9 October 2024
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Reply from Shelly Ralph, Home Manager at Cartmel Grange Nursing Home
Thank you very much for your lovely feedback and taking the time to leave us a review. I will share your feedback with the Cartmel Grange staff team.
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Review from Susan T (Sister of Resident) published on 7 October 2024
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Reply from Shelly Ralph, Home Manager at Cartmel Grange Nursing Home
Thank you very much for your lovely comments which have included all the team. The staff team will be delighted with your feedback. The raised lip on the front door has been identified and we have asked for the local joiner to advice us on what we can do to resolve this issue.
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Review from Shelia R (Sister of Resident) published on 4 October 2024
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Review from P W (Resident) published on 30 September 2024
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Review from Angela H (Partner of Resident) published on 23 September 2024
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Reply from Alister Cook, Director at Cartmel Grange Nursing Home
Thank you for your lovely words. The whole team is working so hard to bring the home back to its pre-Covid standards so we can be seen as the best in the North, and reviews like yours help keep motivating us all.
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Review from Nigel B (Brother of Resident) published on 4 September 2024
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Reply from Alister Cook, Director at Cartmel Grange Nursing Home
Thank you so much for your kind words and review. All the teams at our homes work so hard to deliver outstanding care, it's very gratifying to see that work appreciated and verbalised. Thank you.
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Review from Audrey B (Daughter of Resident) published on 29 July 2024
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Reply from Alister Cook, Director at Cartmel Grange Nursing Home
Thank you for your kind words and for taking the time to write a review.
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The Review Score of 9.8 (9.796) out of 10 for Cartmel Grange Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 24 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.796 for Cartmel Grange Nursing Home is calculated as follows: ( (228 Excellents x 5) + (45 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 279 Ratings = 4.796
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cartmel Grange Nursing Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 73 registered maximum number of service users is 14.6, which has been reached with 24 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 Sep 2022
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