Barchester Lanercost House Care Home

My name is Janette Lawrence and I am the General Manager here at Lanercost House.

I have many years of nursing and management experience and work hard with my team to provide a kind, caring and comfortable environment for our Residents.

We pride ourselves in taking forward the values of Barchester Healthcare when planning the holistic needs of our Residents and welcome families to be part of this process.

I operate an open door policy, so please feel at ease to call in for a chat with either myself or one of the Team if there is anything you would like to discuss.

Hi, my name is Colin and I am the Deputy Manager at Lanercost House.

I joined the team in August 2023 having worked in both nursing and management roles for over 20 years.

I am delighted to bring my experience to a staff group that demonstrates their passion and caring to all who have contact with the home.

For me, everyone has their own story to tell, and their own difficulties to overcome and what we strive for here at Lanercost House is listening to your story and supporting you with your difficulties so you can live life to the fullest.

I hope you take the opportunity to come and see what we do here, the door is always open.

I have more than 17-year work experience as a chef. I worked in France, Italy, and Sweden in hotels, pubs, cafes, and restaurants. I am passionate about my job and every day trying to bring delicious and varied meals to our residents.

I am a good team player and already built a great relationship, not only with the hospitality team but all the Home community, I enjoy being involved in daily life here at Lanercost House.

Hi, I'm Alan, Head of Maintenance at Lanercost House.

My role is paramount when it comes to our Residents, Relatives and Colleagues, I am responsible for ensuring the home environment is of the highest standards possible, ultimately creating a safe and warm place for Residents to live and my Colleagues to work.

I re-joined Lanercost House in January 2023 after previously being part of the team since 2003. I value being part of Barchester Healthcare and I am pleased I have been able to find my way back to working here at Lanercost.

I joined Barchester Healthcare in April 2017. I thoroughly enjoy looking after the Residents and spending time chatting with them and supporting their daily activities of life. I am proud to lead this unit with a whole team approach.

I continue to develop my skills to support our Residents on a day-to-day basis, I enjoy my job and enjoy any training that helps with my continued development that enhances the delivery of great Quality Care to my Residents within the Home.

Hi, I'm Ana, Head of the Unit in our Memory Lane Community.

I am a registered Mental Health Nurse and was pleased to join the Lanercost team in August 2019.

My colleagues describe me as 'kind and generous', and they say I am the queen of a to-do list - I do know how to get things done!

I am passionate about my work, ensuring the delivery of quality care is consistently practised across my community. I believe you should lead by example.

Outside of work, I have a wonderful family and I am mostly kept busy by my two gorgeous grandchildren.

Hi, my name is Layla and I am the Senior Nurse here at Lanercost House care home. I have worked here at Lanercost House for eight years and I can honestly say I love coming to work and caring for the residents.
Making a difference to our residents is fundamentally the biggest privilege within our role. I am passionate about providing the best practice palliative care, supporting both residents and family during the most difficult of times.

Hello, I'm Caroline, I am a Staff Nurse here at Lanercost House.

I qualified as a Registered General Nurse in 1992 and began working in care homes straight away. I have undertaken staff nurse posts as well as working as a registered manager before joining Lanercost in 2005.

We have an open-door policy here at Lanercost, and I extend a warm invitation for you to visit our home and take a tour to see what we have to offer you or a loved one looking for care.

I joined the Lanercost House family in June 2021 as a Care Assistant and then joined the activities team in May 2022.

I love bringing joy and fun to residents, relatives, and staff on a daily basis as well as planning and organising themed days, events, and celebrations.

I think the activities’ role is very important for Residents' well-being. Whether they like to keep active with armchair exercises, join in with our weekly quiz or hop in the minibus for a day out - there is something for everyone. I aim to ensure that each Resident's interests and hobbies are supported.

I am passionate about creative and sensory activities and I love to sing and dance together with Residents. I love my job!

Hi, I'm Claire and I am the Home Administrator here at Lanercost House.

I joined the team in 2021 after working at another Barchester home previously. My door is always open if anyone needs to discuss anything, whether that is Residents looking to order newspapers, Relatives making invoice enquiries or Staff to discuss payroll.

Hi, my name is Becky and I am the Administrative Assistant here at Lanercost House.

I am based at Reception so will I be the first face you see when you enter the home. I will be sure to give you a warm welcome.

I have worked in administration for many years including with the NHS. I love the variety in the role, meeting our Residents and their families and supporting them through the process of moving into our home.

It is a pleasure to work here and be part of the Lanercost family, we all work together to provide our Residents with a wonderful life.

My name is Joy and I started working for Barchester in 1994 as a Care Assistant and eventually took on the position of Senior Carer. I obtained my NVQ Level 2 & 3 in Health and Social Care and an opportunity arose to move into a Physiotherapy Assistant role, which really appealed to me, as I feel it gives me hands-on experience and allows me lots of one-to-one time with Residents.

Hello, I'm Emma and I lead the Housekeeping Team at Lanercost House. I have many years experience working as a Care Assistant, but joined Lanercost in 2020 as a Housekeeping Assistant and progressed to Head Housekeeper in Aug 2023.

I visit Residents rooms each day and enjoy chatting to them. It is one big family at Lanercost House and we all look after each other, it is for this reason I love coming to work each day.

Hi, my name is Sadia, I am a Receptionist here at Lanercost House. The best part of my job is interacting with Residents when they are on the way to the dining room, and greeting visitors when they come through the door. I love caring for people and providing them with the best care possible.

Overall I will always ensure that you receive the warmest of welcomes to Lanercost House.

Hi, I’m Duncan, I work as part of the Activities Team here at Lanercost House.

I joined Lanercost in 2023 after taking early retirement from my career in banking as a financial advisor. I did take a few holidays in between, but the drive to want to work and make a difference brought me back to employment and I now enjoy working three days a week, doing something I love. Putting a smile on the faces of the Residents and enriching their lives through meaningful activities and interactions is the most rewarding feeling.

I am kept busy outside of work looking after my young grandson, and leisurely I enjoy good food and am an avid Newcastle United supporter!

Hello, I’m Tara, I am a Care Assistant in our Carlyle Suite at Lanercost House.

I bring many years of care experience to my role, and although I have tried my hand at other professions, including teaching and support work, I always seem to find myself drawn back to care, it is so rewarding. So much so that I am currently working towards my degree in Health and Social Care, Management and Leadership. I want to provide the best possible care to Residents and their families.

Outside of work, I enjoy the outdoors, nature and with my family.

Hi, I’m Emily, I work as a Senior Carer in our wonderful Carlyle Suite Community.

I joined Lanercost in 2020 as a Care Assistant, before being promoted to Senior Carer in 2022. I am told this was due to my star qualities!

The best part of my job is engaging with our Residents and their family members, they really are part of our Lanercost family.

Outside of work I enjoy fell walking, spending time at the gym and socialising with friends.

Hello, I'm Diane and I am a Kitchen Assistant here at Lanercost House.

I joined Lanercost in January 2022, I love my job and want to do my best for the Residents every day, I particularly enjoy interacting with them and enriching their lives through companionship.

In my spare time, I volunteer at school and community clubs, as well as keeping busy looking after my Niece and, when time allows in my busy schedule I also enjoy whipping up a storm in the kitchen.

Hi, my name is Andy and I’m a Chef here at Lanercost House. I started my chef career in 2008 and have since worked in a variety of restaurants, hotels and cafes. I joined Lanercost House in February 2024 and I’m enjoying being part of the hospitality team creating a variety of dishes for the Residents to enjoy.

The home is homely and welcoming, please come and visit us. We make delicious cakes for all our visitors to enjoy!