Riverside Court Care Home

31 Irish Street, Salmoor Way, Maryport CA15 8AZ
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9.9 36 Reviews
  • Riverside Court Care Home, Maryport
Riverside Court Care Home is located in Maryport and is easily accessible to shops, amenities, and public transport. The beautiful Lake District is not far by car.

This tastefully decorated purpose built home provides nursing and social care for the frail elderly and the mentally infirm elderly.

Accommodation at Riverside Court is provided in single occupancy rooms, all of which have en-suite facilities.

Riverside Court provides TV lounges and several quiet sitting rooms, one of which overlooks the extensive private grounds, where residents can relax. Traditional home cooking using fresh produce is served in the separate dining rooms, where residents can socialise at meal times.

Regular visits are made to the home by an experienced hair stylist and qualified chiropodist. Complementary therapies can be arranged for residents.

The home has an activities therapist that provides a varied programme of activities to keep residents active.

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Care Provided by Riverside Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 60 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sarah Nicholson (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (60)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Riverside Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Riverside Court Care Home Reviews (36)

Total of 36, showing 1-20
9.9

Riverside Court Care Home has a Review Score of 9.9 (9.872) out of 10, based on 17 reviews in the last 2 years. Over all time Riverside Court Care Home has 36 reviews.

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Review from D J (Brother-in-law of Resident) published on 4 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving into Riverside, my sister-in-law is the happiest we have seen her in years even at home with carers she wasn't this happy. She loves the carers, the games, quizzes, karaoke, and the crack she has with all the staff and other residents. It's made her life much better.

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Review from V L (Brother-in-law of Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit its a joy to see the staff are happy and communicating with the residents and there seems to be plenty going on to keep everybody occupied.

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Review from S P (Son of Resident) published on 25 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are very caring, polite and helpful. Not only to the residents but also to all visitors. Nothing is too much trouble. Upon admission, everything was explained in detail and any questions were answered. In my view, Riverside was/is the perfect choice and is an excellent care home.

Reply from Tessa Matthews, Marketing at Riverside Court Care Home

Thank you for commenting on your recent experience at Riverside Court Care Home. Our residents' wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care and found the information provided to you on admission was comprehensive and helpful.


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Review from D L (Daughter of Resident) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad came to Riverside in February from being in hospital. He took some settling but now he is eating and drinking with thanks to the lovely staff and starting to gain weight. All the staff are lovely, friendly and nothing is any trouble; we are very pleased with my dad/granda's care.

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Review from D J (Brother-in-law of Resident) published on 15 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law settled into Riverside Court straightaway. The staff are so caring. They help her to get involved in activities. She loves the meals. We've never seen her look so happy. The cleanliness is there at all times.

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Review from L J (Sister of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my sister moved into the home both me and my sister were unsure, but not anymore, from management to staff and admin staff and activity coordinator are all excellent at what they do. My sister is so happy. She has gained weight for the first time in years and is always smiling. We thank you all
for that. I would recommend Riverside Court Care Home very highly to everyone.

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Review from Marion P (Respite Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My stay has been ok, it has been everything I'd hoped for. The staff are friendly and do go out of their way for me. I did enjoy going to the arts and crafts and I also went out to do a little shopping before I went home and also had lunch. The girls also left me some knitting and books for my room.
I will return in the near future for another holiday, thank you.

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Review from Sue G (Respite Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been dreading going into a care home, even for respite. I have had a wonderful surprise, I am not having my independence taken away, there is always help if I want or need it. The staff are all lovely, fun, kind and compassionate. I feel like I am going on a very enjoyable holiday.

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Review from Nicola E (Niece of Resident) published on 21 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are lovely and helpful. From management, carers, kitchen staff and cleaners are all amazing. I always feel welcome and love to see the foyer looking amazing. A special mention to the activity team who go above and beyond for everyone.

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Review from Christine M (Sister of Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service, happy to have my sister in this care home. Very well looked after. Home from home. She enjoys the activities , they are brilliant.

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Review from Nicola D (Daughter of Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely atmosphere on arrival, staff are always happy and pleasant. Mam's room is always warm and clean. Lots of activities always on the go. Can't comment on food or drink because Mam is peg fed bit lovely dining room all set up nice for mealtimes.

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Review from Carol C (Daughter of Resident) published on 14 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Moved my parents into Riverside Court Care Home last year. After visiting the home, it felt really homely and friendly, the staff are all friendly and the activities offered are really well-organised and they go the extra mile for everyone.

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Review from George H (Resident) published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean. Staff are friendly. The food, I couldn't ask for anything better. Always plenty going on. Overall, I am very happy.

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Review from Roger G (Brother-in-law of Resident) published on 21 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has capable and friendly staff who do a great job in looking after the residents! I do notice that on some occasions there is not enough staff (maybe due to illness), but all staff are courteous friendly and willing to help residents in any way they can! I enjoy coming to visit.

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Review from Janice T (Daughter of Resident) published on 15 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of Riverside Court Care Home, since my mum became a resident eight months ago, is nothing other than positive. The staff are incredible and afford everyone excellent care, whilst showing patience and understanding. The atmosphere is always friendly and jovial and nothing is too much trouble.
Everyone works really hard to make Riverside a happy place to be. The catering is excellent, Mum loves her food and has as many cups of tea as she wants. She is kept stimulated with the amazing activity ladies and I'm really happy to have moved Mum here.

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Review from Paul R (Son of Resident) published on 15 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend.

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Review from Kevin W (Son of Resident) published on 18 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Riverside Court gives a feel-good factor from the moment you enter. The staff, from top to bottom are pleasant, kind and courteous with the activities for the residents fantastic.
It is a clean and well-kept/run care home and my father has settled right in.

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Review from C C (Daughter of Resident) published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is being very well looked after and is enjoying all of the activities.

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Review from H W (Wife of Resident) published on 23 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I write this as the wife of a resident who is unable to write or communicate.
I can see the level of caring and dedication from all of the staff in Riverside Court Care Home. He is well looked after, the food is good as is the cleanliness of the home. It is a level of care that exceeded my expectations
when putting my husband not a care home.

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Review from Theresa W (Sister-in-law of Resident) published on 10 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have just been to see my sister-in-law and friend of 60+ years, I cannot praise Riverside Care Home enough. The management and staff are outstanding in their care and commitment to the residents, nothing is to much trouble, always welcomed with a cheery hello and offered a cup of tea and cake.
Riverside
staff have brought a vulnerable lady who had lost trust in people due to some bad experiences back to a happy and confident person who continues to improve week by week.
Thank you to all from a very grateful relative, I would recommend this care home to anyone.

Reply from Katie Barnett, Marketing Executive at Riverside Court Care Home

Thank you for sharing your recent experience of our home. We are pleased that it has been so positive and look forward to seeing you again soon. Have a fantastic day.


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Current Review Score: 9.9 (9.872)

Overview of Review Score

The Review Score of 9.9 (9.872) out of 10 for Riverside Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.872 for Riverside Court Care Home is calculated as follows: ( (178 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 203 Ratings = 4.872

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Riverside Court Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Oct 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Outstanding

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Frequently Asked Questions about Riverside Court Care Home

What types of Care is Riverside Court Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Riverside Court Care Home provide?

Palliative Care & Own GP if required are other types of care provided.

How many Rooms does Riverside Court Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Riverside Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette & Television point in own room are some of the Facilities & Services.

How far is Riverside Court Care Home to the centre of Maryport?

0.3 mile(s) as the crow flies, distance by road may be significantly further.