Bannatyne Lodge Care Home

Manor Way, Peterlee SR8 5SB
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9.6 53 Reviews
  • Bannatyne Lodge Care Home, Peterlee
Bannatyne Lodge Care Home is situated in Peterlee, County Durham, close to the nearby coast.

The home is well decorated and offers spacious, well-maintained communal areas for everyone to enjoy, relax and socialise in.

Bannatyne Lodge offers a range of care types, from residential care for the frail elderly to nursing care for those with dementia. The home also has a respite service in which can be used for shorter periods of time to suit and offers YPLD care.

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Care Provided by Bannatyne Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Beveley Stubbs (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Bannatyne Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,039 – £1,039
    • Self-Funded Residential Dementia Care £1,039 – £1,039
    • Self-Funded Nursing Care £1,065 – £1,065
    • Self-Funded Nursing Dementia Care £1,065 – £1,065
    • RESPITE Self-Funded Residential Care £1,039 – £1,039
    • RESPITE Self-Funded Residential Dementia Care £1,039 – £1,039
    • RESPITE Self-Funded Nursing Care £1,065 – £1,065
    • RESPITE Self-Funded Nursing Dementia Care £1,065 – £1,065

  • We don't charge any top ups on our rooms.
  • (these prices are only a guideline, please contact Bannatyne Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome, the home operates protected meal times so that residents are able to focus on the delicious food they are served with.


  • Parking

  • Parking to the rear of the home.


Bannatyne Lodge Care Home Reviews (53)

Total of 53, showing 1-20
9.6

Bannatyne Lodge Care Home has a Review Score of 9.6 (9.580) out of 10, based on 22 reviews in the last 2 years. Over all time Bannatyne Lodge Care Home has 53 reviews.

Overall Experience

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Date Published

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Review from Andrew L (Son of Resident) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 90yr old father had a fall at home and was badly shaken. Respite care was suggested and as he lived in Peterlee and the home was next to his doctors we contacted Bannatyne Lodge. Best call we ever made. From the moment we initially rang to enquire, to the reception of my father, to the time we left
we were treated with complete professionalism that could not be faulted. My father ended up staying just over three weeks and he really enjoyed his time there. The food was top quality and plentiful. The staff from the manager down to the cleaners were a great friendly bunch of people. Many had been there 10+ years and a couple over 20+ years, which spoke volumes about the home as an employer. The activities were gentle but fun with encouragement to join in, my father enjoyed the bingo, dominos and even the wine tasting! Over the three weeks he regained his strength, at all times he was encouraged by the staff. He is now home but knows where to go if he wants a weeks R&R. 5* treatment.

Reply from Beverley Stubbs, Home Manager at Bannatyne Lodge Care Home

I'm so pleased to hear your dad enjoyed his stay with us and he regained some of his strength to go back home which was always his goal


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Review from Debra L (Daughter of Resident) published on 2 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Experience first class from the start. Staff absolutely fantastic and so reassuring in helping deal with a very emotional and stressful transition into care. First morning made a lot easier by joining in with weekly coffee morning ( delicious home baking), and meeting staff and residents in informal
social atmosphere. All staff are professional , courteous and helpful and treat residents with dignity and respect. They work hard to create a friendly, inclusive atmosphere with lots of smiles and good humour. My mam is living a full and active life- both within the home where a great range of activities and interests are promoted- and outside in the community, going to church and out for coffee with other residents. She has made friends and staff reorganised the dining room so that they could sit together for meals which was very special .Visitors always welcome and staff will transfer calls to a mobile so I can speak to Mam at any time .Great management and staff team. Highly recommend.

Reply from Beverley Stubbs, Home Manager at Bannatyne Lodge Care Home

Firstly thank you for taking time to write your review regarding your experience of Bannatyne . We know how hard it is on the first day and happy that your mams day was relaxed and positive for you all.


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Review from J c (Ex Family Member) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are absolutely amazing, nothing is too much. They will always try and help in whatever way they can. They will always try and make everyone happy whether your a service user, or a relative. They are all extremely professional and can't thank them enough for all the care my mam received when she
was a service user.

Reply from Beverley Stubbs, Home Manager at Bannatyne Lodge Care Home

Thank you for taking the time to write your review, always nice to hear of your positive interactions with all the staff at Bannatyne Lodge and your experience was so positive, thank you.


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Review from Anne B (Respite Resident) published on 22 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From my arrival, I was treated with great care and respect. None of my requests were turned down and the staff went out of their way to be helpful. The cheerful atmosphere added to my recovery and I shall certainly recommend Bannatyne Lodge Care Home to others.

Reply from Linzi Halliday, Deputy Manager at Bannatyne Lodge Care Home

Thank you so much, Anne, for your kind words, so glad you enjoyed your stay with us.


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Review from Ian B (Resident) published on 12 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. The staff are really professional, they go above and beyond. 100% satisfied. Rolls Royce of care homes.

Reply from Linzi Halliday, Deputy Manager at Bannatyne Lodge Care Home

Thank you for your lovely review. This is great to hear and will be fed back to the team here at Bannatyne.


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Review from R W (Granddaughter of Resident) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home and lovely staff. Always cheerful when around. Nice space for the residents to go outside for fresh air when they want to. They have entertainment on for residents to keep them occupied throughout the day. Lovely place to be.

Reply from Linzi Halliday, Deputy Manager at Bannatyne Lodge Care Home

Thank you for such a lovely review, this will be fed through to our staff at Bannatyne.


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Review from Angela H (Daughter-in-law of Resident) published on 7 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband and I are very happy with the care and support my mother-in-law receives.
The staff are very enthusiastic, always greet us with a smile always happy to help. .

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Review from R W (Granddaughter of Resident) published on 1 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are always on hand to help and are kind, cheerful and smiley. They do their best to make sure that all needs of the residents are tended to.
The facilities are spot on and are adapted for each resident based on their needs.
The only thing that my nanna has issues with is the food as she is
very fussy. She cannot eat a lot and much prefers smaller portions. However, this being said, if she does not fancy anything on the menu, they will endeavour to make her a sandwich or some soup. This is primarily her biggest problem/issue but staff do try their best to cater for her. It isn't their fault that she is so picky!

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Review from I B (Respite Resident) published on 28 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been treated very well by staff and residents. All very nice people.

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Review from Paula W (Daughter of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was admitted to Bannatyne Lodge for palliative care. My mother wanted to be with him so we arranged for a two-week respite care with the view that my mother could decide whether she wanted to stay permanently. Within three days my mother made it clear she wanted to stay. She liked her room,
the staff was so caring, and she liked the food and the fact that the staff introduced her to other ladies in the dining room. Her decision says it all - Bannatyne Lodge has given me peace of mind that my mother is happy and my Father is receiving excellent end-of-life care.

Reply from Julie Armstrong, Home Manager at Bannatyne Lodge Care Home

Thank you so much for your fantastic 5-star review of our home. It is such a joy to care for your Mother and Father. We will share your wonderful words with the staff team as they will be over the moon to read what you have written. Take care and kindest regards to you.


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Review from Laura W (Daughter of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Bannatyne have gone above and beyond for my mother, who sadly suffers from Huntington's disease, her health has rapidly declined over the years, and she is unable to verbalise her needs. A staff member made it her personal mission to get my mother to a family wedding earlier in the year,
which was beyond all expectations, they are always trying to support her to the best of their ability, and extra special thanks to the carer, she is a fantastic nurse and carer, who has ensured my mother keeps her dignity and is fully involved and included, as much as she can be. Another staff member for her huge array of activities, even catering for residents' personal preferences, and another team member for his humour and making us smile, just to name a few of the great team, lots of familiar faces which shows what a committed and caring group of people they are, who value the work they do, thank you so much for all you do, keep up the hard work.

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Review from Julie H (Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found Bannatyne Lodge Care Home to be lovely and a great choice. Care is excellent, treated with dignity and respect at all times by staff. Nothing is too much trouble. My room is decorated to a great standard, cleaned every day to a good standard, en-suite as well. Food is good and snacks are available
too, even a trolley selling goodies and treats. There are activities, a hairdresser and others onsite if needed. Would recommend this home highly.

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Review from David K (Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are excellent and care is excellent.

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Review from Anne W (Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Well if I'm honest, I did not want to end up in a home and since I came, which isn't long, I've changed my opinion about being here. The staff try to keep us all happy which is impossible because I'm awkward and hard to please.

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Review from R L (Son of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff and care are extremely helpful with care/support and family.

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Review from J W (Son of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find this care home to be friendly and relaxing and staff friendly and helpful, this has put my mother's mind to rest, she now gets the help she needs to do everyday tasks that she has not been able to undertake whilst living alone in her bungalow.

Reply from Julie Armstrong, Home Manager at Bannatyne Lodge Care Home

Thank you for your fantastic five star review of our home. It's wonderful to read about how your mum's mind is at rest now that she gets the help she needs. We will share your wonderful words with our team as they will be delighted to read them. Kind regards.


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Review from Michael C (Son of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

First experience of care homes, and I can honestly say that all my fears were unnecessary as every member of staff has been great. Social areas are comfortable, and surprisingly, my father has adapted very well. Food always looks nice and plentiful. Rooms are adequate enough for one person's needs and
can be made homely.

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Review from Ann D (Sister of Resident) published on 12 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister is well cared for and is very happy at Bannatyne Lodge Care Home. Nothing is a bother for staff, you are always made to feel welcome.

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Review from Elaine T (Daughter of Resident) published on 8 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are pleasant and courteous and nice to clients.

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Review from J M (Daughter of Resident) published on 6 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident of Bannatyne Lodge Care Home since August 2022. I am happy with her care and she has settled in well and seems happy. She likes the staff and they have time to chat with her. I believe that the staff are committed to providing the best care for the residents- within the limits
of national funding. Our family go in every day and are treated well by the staff.

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Current Review Score: 9.6 (9.580)

Overview of Review Score

The Review Score of 9.6 (9.580) out of 10 for Bannatyne Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.580 for Bannatyne Lodge Care Home is calculated as follows: ( (165 Excellents x 5) + (76 Goods x 4) + (16 Satisfactorys x 3) ) ÷ 257 Ratings = 4.58

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bannatyne Lodge Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

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Julie Armstrong

Job Title: Home Manager

Joined: 2010

“Person-centred care is always putting the needs of the resident first.”


As a Health Care Professional, Julie has many years of experience in providing care and support for older people, helping to enrich their lives in the process. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards of care and quality of life for Residents.


Julie uses her experience to motivate the team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked what she enjoys most about her role, Julie said, “The Residents, the people. Hearing laughter in the home and supporting Residents to fulfil their hopes and dreams. Everything is possible with the right love and support behind you.”


If you would like to find out more about Bannatyne Lodge, Julie would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.


Frequently Asked Questions about Bannatyne Lodge Care Home

What types of Care is Bannatyne Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bannatyne Lodge Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Bannatyne Lodge Care Home have?

There are 50 Single Rooms.

What are the Facilities & Services at Bannatyne Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bannatyne Lodge Care Home to the centre of Peterlee?

0.8 mile(s) as the crow flies, distance by road may be significantly further.